Our Reviews
Timothy V|2022 GMC 1500 Sierra
Confirmed Service Customer
1/22/2025
Great service, friendly
1/23/2025
Timothy, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
WHITE LAKE, MI
Penny S|2022 GMC Terrain
Confirmed Service Customer
1/22/2025
The service guy (Jake) was a 5 star! I have 2 issues with the outcomes - I wasn’t aware of the 2% fee to use my credit card. Customers need to be notified so they can come prepared. - you didn’t wash my car because the washer wasn’t working. OUTCOME = cost me more money for less service. CC service fees are part of doing YOUR business, it should be considered part of advertising. Cutting corners makes me feel you probably are cutting other corners too therefore producing a decrease in quality. It’s all in the presentation… just sayin.
1/23/2025
Penny, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 so we may identify ways to improve your experience.
HIGHLAND, MI
Gary H|2020 GMC Terrain
Confirmed Service Customer
1/22/2025
Service was fast and Rich is the best advisor
1/23/2025
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TOWNSHIP, MI
Joan L|2022 Buick Encore
Confirmed Service Customer
1/22/2025
Had some questions about the car and Kevin answered them. The person who did the oil change etc, did a good job. I am always happy with my service. Kevin is the best. Have had him for atleast 12 years, never a problem.
1/23/2025
Joan, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Faye M|2024 GMC Terrain
Confirmed Sales Customer
1/22/2025
Brian and Jose were so helpful. Fantastic service and so helpful. They were great!
BRIAN KANYAK
1/24/2025
Faye, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Michael L|2025 GMC 1500 Sierra
Confirmed Sales Customer
1/23/2025
Great. Pam knew exactly what I was looking for g for and the process was simple and easy
PAMELA ABBO
1/24/2025
Michael, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Todd C|2025 GMC 2500HD Sierra
Confirmed Sales Customer
1/22/2025
Tom was very knowledgeable efficient and pleasant to work with.
THOMAS SCHUMACHER
1/23/2025
Todd, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Bogdan C|2021 GMC 1500 Sierra
Confirmed Service Customer
1/22/2025
Good
1/23/2025
Bogdan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Letitia R|2024 GMC Acadia
Confirmed Service Customer
1/23/2025
The dealership performed my oil change just fine and within the timeframe promised. I received a nice video follow up so all of that was fine. The issue is that I have a brand-new car, and the phone charger still does not work. I think GM has been terrible about this issue. If I would have known my new car had a broken charger, I would not have driven the car off the lot until this was fixed. No one told me about this, and when I discovered the issue within the first week of ownership, I was told by my salesperson that GM knows about the problem and does not have a fix. This was several months ago! By the way, I had the same issue with my 2022 GM vehicle but was not able to get it fixed either because my I was over my warranty. At the very least, I would expect some apology, or something that this dealership was not informed by GM that the issue would take so long to fix. GM should replace my charger, but the service department said they couldn't even try to fix it because that was the instructions on the alert issued by GM. I have tried to call GM customer service but was put on hold. I don't have time to chase this down and I'm disappointed that I have to. Someone from GM should be communicating with me. I am very disappointed with the lack of customer service from GM.
1/24/2025
Letitia, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
HIGHLAND, MI
Joseph S|2021 GMC Canyon
Confirmed Service Customer
1/24/2025
Ok.
1/26/2025
Joseph, thank you for the star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
WHITE LAKE, MI
Harold B|2022 GMC 1500 Sierra
Confirmed Service Customer
1/24/2025
Dropped my GMC Denali pickup off per a recall. Work was completed the same day.
1/26/2025
Harold, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WATERFORD, MI
Rosemary J|2024 GMC Terrain
Confirmed Sales Customer
1/23/2025
Great service
GREGORY PAYNE
1/24/2025
Rosemary, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
WIXOM, MI
Terrence H|2022 GMC 1500 Sierra
Confirmed Service Customer
1/24/2025
It is always professional and friendly.
1/26/2025
Terrence, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Richard C|2024 Buick Envision
Confirmed Service Customer
1/24/2025
I had an issue with auto-brake engaging when I was backing out of my garage, driveway, and other places, when it shouldn’t have. I took the car into the dealership, and it had to be left overnight. Their courtesy drivers drove me home and picked me up when the car was ready, the next day. There were 6 software updates that needed to be performed. Overall, I’ve been pleased with my new vehicle and the service department has been good to deal with thus far. Kuddos to my sales guy, JP Farmer, and also Mark Young in service, and the courtesy vehicle drivers, Charlie and his colleagues.
1/26/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Danny M|2024 GMC Acadia
Confirmed Service Customer
1/24/2025
I visited the service department to have a clock issue looked at on my new Acadia. This seemed like a very odd issue, as the clock was always off several minutes, even when it was synced to the cellular system. The service department took my concern seriously and fixed the issue with a software update. They also performed an unrelated front end recall issue. This was all done under warranty. Thank you for taking care of my vehicle.
1/26/2025
Danny, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HIGHLAND, MI
Patricia T|2016 Buick LaCrosse
Confirmed Service Customer
1/24/2025
LaFontaine service department was amazing. I dropped off my car prior to leaving for my Arizona trip and the service tech and Mike in the service department kept me apprised of every step of the way while my car was in for service.
1/26/2025
Patricia, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
Monica M|2020 GMC Terrain
Confirmed Service Customer
1/27/2025
Appreciate communication and timeliness of getting car repaired.
1/29/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Jay K|2023 GMC Acadia
Confirmed Service Customer
1/27/2025
Very welcoming, friendly.
1/29/2025
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
FENTON, MI
Christopher T|2025 GMC 1500 Sierra
Confirmed Sales Customer
1/24/2025
Kind, transparent staff members
KELLI MORLAND
1/26/2025
Christopher, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Daniel L|2018 GMC Terrain
Confirmed Service Customer
1/25/2025
Had an appointment scheduled for 0930. Brought car in. Was informed that a diagnosis for the all wheel drive system would be within 24 hrs. At 31 hours I called- no diagnosis yet. Was iinformed later in the day that they might have fixed the issue but had to test drive the next morning. By the afternoon the next day still no word. I called and was told that another test drive had to be done. Basically your dealership had my car for three days- fixed one issue- never got to tire sensor issue. I was the one who had to call each day to find out status of my car. Three days and my car was not driven twice as claimed by service rep. Paperwork confirmed one test drive. Three days to plug computer in and reboot all wheel drive program is unacceptable.
1/27/2025
Daniel, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at 248-714-1108 so we can understand your situation better in order to try and turn your experience around. Thank you, LaFontaine Buick GMC Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
DAVISBURG, MI
Kathryn O|2017 Buick Envision
Confirmed Service Customer
1/25/2025
Oil change
1/27/2025
Kathryn, we appreciate you taking the time to leave us this feedback. Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
MILFORD, MI
Barbara F|2018 GMC Terrain
Confirmed Service Customer
1/26/2025
Everyone I dealt with was efficient and courteous.
1/27/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Heather R|2019 GMC Yukon XL
Confirmed Service Customer
1/28/2025
This is the second time that I have worked with Victoria regarding my vehicle repairs. She is absolutely wonderful to work with. I know it can’t be easy contacting clients sometimes to give them news about their cars but she is very kind and knowledgeable. We appreciate her willingness to work with us and will for sure be back to LaFontaine in the future.
1/29/2025
Heather, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Jeffrey T|2021 GMC Yukon
Confirmed Service Customer
1/28/2025
I waited for an oil change which was completed in a timely fashion with no issues. Exactly what I was hoping for.
1/29/2025
Jeffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Nate T|2021 GMC 1500 Sierra
Confirmed Service Customer
1/28/2025
Rich was very helpful, like always.
1/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Gary H|2020 GMC Terrain
Confirmed Service Customer
1/28/2025
Rich is the best! He is great to work with and always does a stellar job. I have been coming to the dealership for many many years and there is no better service advisor than him.
1/28/2025
Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Michael B|2023 GMC Sierra 1500
Confirmed Service Customer
1/28/2025
Rich kept me informed throughout the repair process and completed the truck sooner than anticipated.
1/29/2025
Michael, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Michele R|2024 Buick Envision
Confirmed Service Customer
1/28/2025
Everyone was friendly and helpful. They were respectful of my time.
1/29/2025
Michele, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
EAST LANSING, MI
Steven E|2018 GMC Acadia
Confirmed Service Customer
1/29/2025
Rich was great. Waiting for an oil change there is always a great experience. Lounge is very nice.
1/30/2025
Steven, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Kathleen P|2024 Buick Enclave
Confirmed Service Customer
1/30/2025
This is my favorite dealership
1/31/2025
Kathleen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Francis D|2021 GMC 1500 Sierra
Confirmed Service Customer
1/30/2025
LaFontaine is easy to deal with and the video inspections are great
1/31/2025
Francis, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
FARMINGTON HILLS, MI
Deborah F|2020 Chevrolet Equinox
Confirmed Service Customer
1/30/2025
Everything was perfect. I was greeted promptly and professionally. My service advisor Nate was very welcoming and friendly. My service was timely and my vehicle ready when promised.
1/31/2025
Deborah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BRIGHTON, MI
Deborah M|2019 Chevrolet Traverse
Confirmed Service Customer
1/27/2025
Had a 11:45 appointment. I finally went looking for my care at 2 pm. Person who checked me in never let me know ge went home early and my car was passed to someone else. When I finally found my car, no one bothered to remove paper and plastic. Very disappointed with the whole process.
1/29/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at tmontgomery@lafontaine.com or 248-714-1108 when you can so we can address this situation directly. Thank you and have a great day.
COMMERCE TOWNSHIP, MI
Sara H|2023 Chevrolet Tahoe
Confirmed Service Customer
1/29/2025
I'm always treated with patience and respect
1/30/2025
Sara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTH LYON, MI
Sara H|2025 GMC Sierra 1500
Confirmed Sales Customer
1/29/2025
Excellent service
MICHAEL KESSLER
1/30/2025
Sara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Christina R|2015 Buick Enclave
Confirmed Service Customer
1/29/2025
I came in for a recall repair. Service agent was great to work with, very clean and professional service area, got a ride home right away, was impressed for my first time there!
1/30/2025
Christina, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
HOLLY, MI
Laith S|2025 GMC Sierra 1500
Confirmed Sales Customer
1/31/2025
The dealership did not clean the demo 2025 sierra truck because it smell cigarettes everywhere.
ROBERT BLONDE
2/1/2025
We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 so we can work towards a resolution.
MACOMB, MI
Shelly P|2025 Buick Envision
Confirmed Sales Customer
2/1/2025
Greg and his assistant were amazing. They had the car ready and pulled up for me to look at and test drive after a delayed flight home. Great communication. Everything completed in just a couple hours.
GREGORY PAYNE
2/3/2025
Shelly, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
SAGINAW, MI
Terri V|2019 Buick Envision
Confirmed Service Customer
2/2/2025
I arrived for my appointment on time and met with Mark. We completed the paperwork and I went to relax with some coffee. Mark came to find me when the car was done and I was on my way!
2/4/2025
Terri, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Bradley S|2025 GMC 3500HD Sierra
Confirmed Sales Customer
2/3/2025
All my expectations were fulfilled. From the first call to delivery, the Lafontaine team came thru!
TONIA KELLEY
2/4/2025
Bradley, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
JAMAICA BEACH, TX
Wanda S|2018 GMC Terrain
Confirmed Service Customer
1/30/2025
The mechanic that did my oil change did not put the oil cap back on . I left the dealership and it sprayed oil all over the engine it was everywhere. It just so happened I noticed a smell and the engine light came on . I opened the hood and my cap was just laying on the radiator support inside . Oil everywhere! I took pictures so if there is a problem . I have documented. I try to clean it up as much as I could and replaced the oil cap . I did call the dealership the next morning and I will say they did everything to try to make me happy . Sent tow truck( flatbed ) to pick up my SUV they said they cleaned the engine, replaced oil and brought the vehicle back to me. And gave me 2 free oil changes. But it could have been a very costly mistake had I kept driving and not noticed the smell and if the light hadn’t come on for some reason. Hopefully someone has learned a valuable lesson. And I will be checking from now on if my oil cap or any other part that has been removed put back in place. This I don’t like if I have to inspect the work every time I take my SUV for service. I gave them 3 stars because of what happened. But I have been happy in the past with the dealership.
1/31/2025
Wanda, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
CLARKSTON, MI
Debbie D|2010 Buick LACROSSE
Confirmed Service Customer
2/3/2025
Nathan L. Step was great! I didn’t have to wait over an hour for an oil change, so that was nice.
2/4/2025
Debbie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLARKSTON, MI
Leah D|2022 Buick Envision
Confirmed Service Customer
2/3/2025
Great service.
2/4/2025
Leah, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LIVONIA, MI
Kimberly M|2020 Chevrolet Blazer
Confirmed Service Customer
2/3/2025
Great Service!!! Kevin is awesome as usual.
2/4/2025
Kimberly, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
LESLIE, MI
Michael B|2025 GMC Sierra 1500
Confirmed Sales Customer
2/3/2025
Vehicle was ordered. Price pre- negotiated. Scheduled a time to come in. Paid cash. Still took 1.5 hours to drive away.
TONIA KELLEY
2/5/2025
Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 329-0285 to discuss your concerns, as your satisfaction is of utmost importance to us.
FOWLERVILLE, MI
Stephanie S|2023 Buick Envision
Confirmed Service Customer
2/3/2025
Auick, easy, very friendly service
2/5/2025
Stephanie, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Lloyd S|2024 GMC 2500HD Sierra
Confirmed Service Customer
2/3/2025
2024 GMC IS JUNK YOU HAVE IT FOR 3.3.3.3. MONTHS WITH A BLOW ENGINE. YOU LOST ME AS A CUSTONER 15 THOUSAND MILES. 44 YEARS AT PONTIAC TRUCK & BUS ( 1965 TO 2008) AND YOU WONT BUY IT BACK. ( HOW WOULD YOU LIKE IT ) PRICE $80,000.00 THAT IS A F--IN JOKE MADE 3 PAYMENT ON THAT PIECE OF JUNK.BOUGHT AT LEAST 10 OR MORE NEW. SINCERELY YOURS LLOYD SIMMONS.
2/5/2025
Lloyd, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
CLARKSTON, MI
Sanjiv S|2023 GMC Yukon
Confirmed Service Customer
2/11/2025
Zac and the service handled my disabled car quickly and efficiently. Zac was very professional No complaints other than a dead battery !!!
2/12/2025
Sanjiv, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Sherri C|2023 GMC Acadia
Confirmed Service Customer
2/11/2025
It is frustrating that it took 2 days to be without a vehicle, to figure out it was a software update that was needed to turn my engine light off. You would think with all the advances, that is something that could be done without having to go into the dealership and wait on it to be looked at. Otherwise everyone was professional and the customer service was great.
2/12/2025
Sherri, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
HARTLAND, MI
Kathy N|2018 Chevrolet Equinox
Confirmed Service Customer
2/12/2025
Zach was very helpful and kept me up to date on the status of the service my vehicle
2/13/2025
Kathy, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We hope to see you soon!
HIGHLAND, MI
Joseph J|2024 GMC Terrain
Confirmed Sales Customer
2/13/2025
JP Farmer was excellent!!!
JONPAUL FARMER
2/14/2025
Joseph, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
GRAND BLANC, MI
Karen H|2014 GMC 1500 Sierra
Confirmed Service Customer
2/4/2025
Brought my 2014 GMC in for a check engine and airbag light. after 6 days I called to see what was going on they said I needed an ignition coil then gave me a list of $8000.00 worth of repairs needed. oil pan leak, valve cover leak, oil cooler line leak, transmission cooler line leak, drive belts and tensioner, tune up, LF upper ball joint, both lower ball joints, tune up alignment and last but not least i had a crack frame after all that had not looked at the airbag light yet but had time to look at everything else so at that point i declined to have them look at the light.
2/5/2025
Karen, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
BRIGHTON, MI
Harvey F|2025 GMC Acadia
Confirmed Sales Customer
2/4/2025
Very quick, easy and no surprises
BEAU GLOSSINGER
2/5/2025
Harvey, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
HIGHLAND, MI
Lionel M|2023 GMC Yukon
Confirmed Service Customer
2/4/2025
Great
2/5/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
CLARKSTON, MI
Joe S|2025 Buick Envision
Confirmed Sales Customer
2/4/2025
So easy to work with Bob Staples , Takes the worry and stress out of making big decisions… Absolutely superb service
THOMAS SCHUMACHER
2/5/2025
Joe, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
SHELBY TWP, MI
Chevonne B|2024 Buick Envista
Confirmed Sales Customer
2/13/2025
Great customer service from Handsome Glover. He stayed connected throughout the process.
HANDSOME GLOVER
2/14/2025
Chevonne, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INDIAN LAND, SC
Douglas P|2023 GMC Acadia
Confirmed Service Customer
2/14/2025
Professional and customer oriented
2/15/2025
Douglas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
LINDEN, MI
Michael S|2025 GMC Sierra 1500
Confirmed Sales Customer
2/13/2025
Beau Glossinger did a great job! Quick and painless.
BEAU GLOSSINGER
2/14/2025
Michael, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
WHITE LAKE, MI
Chris P|2025 GMC Acadia
Confirmed Sales Customer
2/13/2025
Brian and Jose were wonderful to work with. Brandon too.
BRIAN KANYAK
2/14/2025
Chris, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HARTLAND, MI
Thomas P|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
2/16/2025
Very clean, professional and enjoyable
JOHN WHITEFORD
2/17/2025
Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FENTON, MI
Susan B|2023 GMC Acadia
Confirmed Service Customer
2/17/2025
Great service and I love the fact that I can have my car picked up to get serviced
2/18/2025
Susan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
WATERFORD, MI
Scott P|2024 GMC Sierra 1500
Confirmed Service Customer
2/18/2025
Got me in and out in a timely manner.
2/19/2025
Scott, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
MILFORD, MI
David B|2023 GMC Sierra 1500
Confirmed Service Customer
2/18/2025
Quality service and they do a great job of getting me in and out
2/19/2025
David, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WATERFORD, MI
Matthew S|2024 GMC Sierra 1500
Confirmed Service Customer
2/18/2025
Great experience
2/19/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
David Z|2024 Buick Enclave
Confirmed Service Customer
2/18/2025
Professional services and comfortable wait area.
2/19/2025
David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Daniel H|2025 GMC Sierra 1500
Confirmed Sales Customer
2/19/2025
Always a pleasant experience dealing with Brian and Jose
BRIAN KANYAK
2/21/2025
Daniel, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
BRIGHTON, MI
Joseph R|2022 GMC Canyon
Confirmed Service Customer
2/14/2025
My 2022 Canyon was repaired as the quote indicated it would be. It took a reasonable amount of time and looked brand new when I picked it up. I was very pleased with the quality of workmanship, the professionalism, and the communication that took place during the repairs. I will come back to the LaFontaine Body Shop for any other body repair work that I need to have done in the future.
2/16/2025
Joseph, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Mary R|2023 Buick Envision
Confirmed Service Customer
2/14/2025
From setting up my apt with the service area for my Buick recall, to finding out the car required 6hrs repair, but would change oil and rotate tires while in shop, to having shuttle driver offered to/from home- each aspect of service was fantastic. I loved getting the video with explanation of under car service too. Never had that before. Each person was very friendly. Thank you.
2/16/2025
Mary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FARMINGTON, MI
Wendy W|2024 Buick Envision
Confirmed Sales Customer
2/14/2025
Kelli M was exceptional, as has been my experience in the past. She works hard to understand my wants and needs and always offers up options that will work best for me.
KELLI MORLAND
2/16/2025
Wendy, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BRIGHTON, MI
Macy B|2024 GMC Terrain
Confirmed Sales Customer
2/14/2025
Brian is absolutely fabulous, he made it so easy and clear to get my new lease.
BRIAN KANYAK
2/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Robert H|2022 GMC Acadia
Confirmed Service Customer
2/18/2025
Great Service
2/19/2025
Robert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Stacy M|2023 Buick Enclave
Confirmed Service Customer
2/19/2025
I went to the Milford oil change location. Service was fast, friendly, very well done.
2/20/2025
Stacy, we are very happy to have provided you with such a positive experience! Thank you for the great review!
MILFORD, MI
Lucas G|2025 Buick Encore GX
Confirmed Sales Customer
2/19/2025
Tonia Kelley is the best!
TONIA KELLEY
2/20/2025
Lucas, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
FENTON, MI
Geraldine L|2025 GMC Terrain
Confirmed Sales Customer
2/20/2025
Very busy office, but JP Farmer would call us back
JONPAUL FARMER
2/21/2025
Geraldine, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
MILFORD, MI
Patrick K|2020 Buick Enclave
Confirmed Service Customer
2/20/2025
All work met expectations.
2/21/2025
Patrick, we're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Linda L|2018 Chevrolet Cruze
Confirmed Service Customer
2/20/2025
Excellent service!
2/21/2025
Linda, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILFORD, MI
Ghada S|2024 Buick Envision
Confirmed Sales Customer
2/20/2025
I worked with Kelly Moreland and she was amazing. She worked so hard to get me the car I could afford and the car I wanted. It was painless and easy. The best part was she was up front and honest and really trusted her!
KELLI MORLAND
2/21/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Matthew L|2023 GMC Yukon XL 1500
Confirmed Service Customer
2/20/2025
Great exoerience. Jake was very helpful.
2/21/2025
Matthew, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Jim H|2023 GMC Sierra 1500
Confirmed Service Customer
2/21/2025
Mike was tremendously helpful as usual. He explained what servicing my vehicle needed very clearly.
2/22/2025
Jim, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
HOWELL, MI
Nicole M|2023 Buick Encore GX
Confirmed Service Customer
2/19/2025
Everyone was friendly and professional, service did not take longer than expected. Awesome to be able to go in on a Saturday for service.
2/20/2025
Nicole, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Joseph T|2024 GMC Terrain
Confirmed Service Customer
2/19/2025
Jayson in service was great.
2/20/2025
Joseph, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
WATERFORD, MI
Tom M|2023 GMC Sierra 1500
Confirmed Service Customer
2/20/2025
Jaysen is a perfect service rep. He anticipated my questions and wss thorough in his responses.
2/21/2025
Tom, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CANTON, MI
Jacqueline W|2024 Chevrolet Equinox
Confirmed Service Customer
2/21/2025
Quick, easy and thorough! Great experience!
2/22/2025
Jacqueline, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FENTON, MI
Barbara B|2015 Chevrolet Malibu
Confirmed Service Customer
2/21/2025
Nate Eickhoff set up a pickup of our car. Everything went seamlessly. Tom was friendly and on time. We appreciated the video of issues found. Nate explained everything and will work with us to get the additional work scheduled. We also appreciated that you washed our vehicle. Thank You!
2/23/2025
Barbara, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We sincerely value your business and look forward to your next visit!
HOWELL, MI
Larry W|2017 Chevrolet Traverse
Confirmed Service Customer
2/21/2025
great
2/23/2025
Larry, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WATERFORD, MI
Dennis C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/22/2025
Great service and dealership.
2/24/2025
Dennis, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LINDEN, MI
Jillian C|2025 GMC Terrain
Confirmed Sales Customer
2/22/2025
JP was so helpful and made everything run smoothly.
JONPAUL FARMER
2/24/2025
Jillian, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We hope you have a great day!
GRAND BLANC, MI
Jim T|2017 Buick LaCrosse
Confirmed Service Customer
2/22/2025
Quick Oil Change Milford
2/24/2025
Jim, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
HIGHLAND, MI
Michelle D|2025 Buick Enclave
Confirmed Service Customer
2/24/2025
My problem was addressed and fixed within 24hrs. I didn’t need a ride home but one was offered. Excellent service.
2/25/2025
Michelle, we are very happy we could provide you with a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!
FENTON, MI
James G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/25/2025
Service was good. Tire prices great. Only complaint was fee for using a charge card. Totally unprofessional.
2/26/2025
James, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108
WATERFORD, MI
Travis R|2020 Buick Encore
Confirmed Service Customer
2/25/2025
Always quick and easy for oil changes.
2/26/2025
Travis, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WATERFORD, MI
Suzanne M|2020 GMC Canyon
Confirmed Service Customer
2/26/2025
As always good service, pleasant waiting area, correct turn around time as promised. Didn't use the shuttle service this time but has in the past and it is an excellent service.
2/27/2025
Suzanne, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Thomas Y|2023 Buick Enclave
Confirmed Service Customer
2/26/2025
Easy to schedule oil change, quick service, friendly people, great waiting area and a free coffee to boot!
2/27/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
BRIGHTON, MI
Michael P|2025 GMC Acadia
Confirmed Sales Customer
2/21/2025
Jennifer was a great sales woman. She was very pleasant to work with and will use her again when I lease another vehicle. She made the buying process low stress and enjoyable because of her great customer service skills and her great sense of humor. I feel she is the best skill sales person at this dealership.
PAMELA ABBO
2/22/2025
Michael, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, MI
Terry W|2022 GMC 3500HD Sierra
Confirmed Service Customer
2/23/2025
Another great job servicing my vehicle.
2/24/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TWP, MI
John Y|2022 GMC 1500 Sierra
Confirmed Service Customer
2/23/2025
Quick and easy always very polite Richie is the best
2/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Francis D|2020 GMC 3500HD Sierra
Confirmed Service Customer
2/24/2025
My Advisor Rich Langmaid always takes great care of my vehicles when I bring them in for service.
2/25/2025
Thank you for choosing LaFontaine Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
FARMINGTON HILLS, MI
Sm H|2025 Buick Encore GX
Confirmed Sales Customer
2/24/2025
It was smooth and excellent.
DAVID GOUGH
2/25/2025
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NOVI, MI
Allen S|2024 Buick Envista
Confirmed Service Customer
2/25/2025
Everyone was wonderful
2/26/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
TROY, MI
Carole C|2016 GMC Acadia
Confirmed Service Customer
2/25/2025
Everything was done with work with attitude. Very efficient!
2/26/2025
Carole, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WEST BLOOMFIELD, MI
Theresa D|2021 Chevrolet Colorado
Confirmed Service Customer
2/26/2025
Quick and excellent service
2/27/2025
Theresa, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HIGHLAND, MI
Lynn Z|2023 Buick Envision
Confirmed Service Customer
2/27/2025
Everything is handled professionally and with ease. Victoria Akey is my favorite service consultant. I request her whenever I need to bring in my car for service.
2/28/2025
Lynn, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Cathy C|2024 Buick Encore GX
Confirmed Sales Customer
2/27/2025
Tom Schumacher and Bob Staples made the transition from lease to lease as painless as possible :-) We appreciate them and their assistance. Doing business with them for many years - even traveling from Plymouth to Highland.
THOMAS SCHUMACHER
2/28/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Sheila C|2025 Buick Envision
Confirmed Sales Customer
2/27/2025
Very happy with the experience. Everyone I dealt with was very helpful. This is my fourth vehicle purchased at this dealership.
MICHAEL KESSLER
2/28/2025
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
HOLLY, MI
William C|2020 Buick Enclave
Confirmed Service Customer
2/27/2025
You did not wash my car as advertised on the coupon. I did not receive a print out of the alignment specs. I waited an extra 30 mins as no one came to tell me my car repair was completed.
2/28/2025
William, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com or 248-714-1108. We look forward to hearing from you.
MILFORD, MI
Sherri T|2023 GMC Acadia
Confirmed Service Customer
2/27/2025
As always LaFontaine Cadillac GMC was on top of there game, when we had our vehicle serviced there. It always starts with Rich Langmaid our service advisor who is always professional, knowledgeable and personable as were all the employees that we dealt with during this visit. We always recommend this dealership for purchase and service of all our friends and families vehicle’s!!!
2/28/2025
Sherri, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Thanks again for the recommendation, and have an amazing day!
HOLLY, MI
Michael P|2020 GMC 2500HD Sierra
Confirmed Service Customer
2/28/2025
Service Manager Jayse Douglas is one of the best I've ever interacted with - He is a huge asset for your company
3/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
BRIGHTON, MI
Donald R|2015 GMC 2500HD Sierra
Confirmed Service Customer
2/28/2025
Disappointing that an oil change with filter and fuel filter change is so costly! The estimate of 432.00 dollars was unexpected but the final price of 527.00 dollars was a bit of a shock. The extra cost was explained to having to remove fender shields to access the fuel filter, you knew what truck I own and what would be involved in the work when the estimate was provided! And by the way when I received my vehicle and got in to leave a package was on the passenger seat addressed for someone else, I gladly returned the package and want to be clear that I didn’t charge my 150.00 delivery fee!! Have a good day.
3/2/2025
Donald, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us.
MILFORD, MI
Walter K|2025 GMC Sierra 1500
Confirmed Sales Customer
2/26/2025
ALWAYS A GREAT EXPERIENC AT LAFONTAIN IN HIGHLAND. VERY PROFESSIONAL KNOWLEDGEABLE & FRIENDLY.
BRIAN KANYAK
2/27/2025
Thank you for choosing LaFontaine Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
HARTLAND, MI
Aaron S|2024 Buick Envista
Confirmed Service Customer
2/26/2025
Great service. Wonderful waiting area
2/27/2025
Aaron, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Laura B|2025 Buick Enclave
Confirmed Sales Customer
2/26/2025
Salesman, Brian, did an excellent job, considering he was shorthanded that day. But, most important, ALL the numbers and things we talked about and agreed to, were kept exactly as agreed!!
BRIAN KANYAK
2/27/2025
Laura, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Michael O|2024 GMC Sierra 1500
Confirmed Service Customer
2/27/2025
The staff didn’t seem very welcoming. This was my second visit to your service location, and both times, I felt like no one was eager to help. The overall experience was uninviting, and I won't return for service.
2/28/2025
Michael, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
WHITE LAKE, MI
Marcin B|2024 Buick Envista
Confirmed Sales Customer
2/28/2025
Sales team was great.
PAMELA ABBO
3/2/2025
Marcin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW BALTIMORE, MI
David G|2022 GMC 1500 Sierra
Confirmed Service Customer
2/28/2025
Thank you, Victoria, Brian and Tom, for helping me and repairing my GMC 1500 in a timely fashion and getting me a loaner for the weekend. Dave. ps. I have used your dealership for my transportation needs since it was built and before that also. Thank you.
3/2/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Patrick C|2019 Chevrolet Tahoe
Confirmed Service Customer
2/28/2025
I took my 2019 Tahoe in for leaking air lift problem I had since I purchased the car in January of 2024 as a GM certified used Car. They repaired the airlift issue along with some other items under warranty. I was told The service department was short handed due to the flu and it took 12 days to get my car out of service! The service department had some difficulty getting Extended warranty approval. The car is now working as expected. Thanks again I love my car. It’s running great.
3/3/2025
Patrick, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WHITE LAKE, MI
Lisa L|2024 Buick Envision
Confirmed Service Customer
2/28/2025
Very friendly and knowledgeable team! Loved the inspection video.
3/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
HOWELL, MI
Nancy R|2023 Buick Envision
Confirmed Service Customer
2/28/2025
It was all good except I couldn't get a loner you had my car 5 days I had to ask other people to take me where I needed to go.iave bought many cars from you.iam hoping in the near future I can have a longer if you going to have my car more then one day. Or I will shop around when my lease is done.thank you Nancy
3/2/2025
Nancy, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
MILFORD, MI
Douglas T|2025 GMC Terrain
Confirmed Sales Customer
3/2/2025
Beau Glossinger is great Nathan is his helper and he is very knowledgeable
BEAU GLOSSINGER
3/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Gregory T|2025 Buick Enclave
Confirmed Sales Customer
3/3/2025
Great experience from the start - welcoming, friendly. Bryan was super helpful in walking us thru the process. The fact that you had the new Enclave on the lot that we wanted was a bonus.
BRIAN KANYAK
3/4/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
OXFORD, MI
Laura K|2024 GMC Sierra 1500
Confirmed Service Customer
3/3/2025
Kevin and Mitch are the best!
3/3/2025
Laura, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
HIGHLAND, MI
Ronnie W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/1/2025
Had a tonneau cover put on my truck parts Dept found what I wanted and rich in service had it put on .
3/3/2025
Ronnie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Steven W|2019 Buick Enclave
Confirmed Service Customer
3/1/2025
very timely and thorough.
3/3/2025
Steven, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
WIXOM, MI
Carol S|2022 GMC Acadia
Confirmed Service Customer
3/2/2025
I was greeted promptly. Car was completed in the timeframe they gave me.
3/3/2025
Carol, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
Travis A|2025 GMC Sierra 1500
Confirmed Service Customer
3/3/2025
Drop off was a little rough due to too many vehicles in the drop off area. The advisor I selected no longer works for the dealership. The alignment was completed but the truck still does not drive straight when the wheel is straight. Rich was nice though.
3/4/2025
Travis, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
LIVONIA, MI
Keith K|2022 Chevrolet Blazer
Confirmed Service Customer
3/4/2025
Great experience! Dealership waiting area is so comfortable. 10 stars!
3/5/2025
Keith, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
Nanci E|2025 GMC Sierra 1500
Confirmed Sales Customer
3/4/2025
Fantastic experience. Knowledgeable sales person and quick finance processing!
GREGORY PAYNE
3/5/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, MI
Cara B|2025 GMC Yukon
Confirmed Sales Customer
3/4/2025
Tim was very responsive
TIMOTHY SHIPP
3/5/2025
Cara, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
GRAND BLANC, MI
Peter K|2025 GMC HUMMER EV Pickup
Confirmed Sales Customer
3/5/2025
amazing service as always.
JARON DENTON
3/6/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
NOVI, MI
Phallen W|2025 Buick Encore GX
Confirmed Sales Customer
3/5/2025
I love how she was patience and helpful
PAMELA ABBO
3/6/2025
Phallen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Buick GMC. We hope to see you soon!
SOUTHFIELD, MI
Matthew P|2023 GMC Yukon
Confirmed Service Customer
3/5/2025
Mike the service writer effectively communicates what to expect without under or over promising. He even pointed out that the maintenance work being done could be covered by my Cadillac points. The dealership environment is clean, open and I surely do like the deli for lunch. The folks working there always are bright and smiling. Always recommend this dealership!!
3/6/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
FENTON, MI
Rebekah S|2024 Buick Envista
Confirmed Service Customer
3/5/2025
Everybody was so nice and helpful! Especially the guys in the loaner car department. Thanks again!
3/6/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WHITE LAKE, MI
Douglas P|2023 Buick Envision
Confirmed Service Customer
3/5/2025
Professional and customer oriented. Loved the video of the inspection.
3/6/2025
Douglas, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LINDEN, MI
Kirk E|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
3/5/2025
Was a great experience dealing with Nicole!
KELLI MORLAND
3/6/2025
Kirk, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
MILFORD, MI
Steven B|2020 GMC Acadia
Confirmed Service Customer
3/5/2025
All employees were pleasant and prompt with my service.
3/6/2025
Steven, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
COMMERCE TOWNSHIP, MI
Randy S|2022 GMC Acadia
Confirmed Service Customer
3/5/2025
everything went smooth the employees were very nice and it was finished in less than 24 hours.
3/6/2025
Randy, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
COMMERCE TOWNSHIP, MI
Sara S|2025 Buick Enclave
Confirmed Sales Customer
3/7/2025
Bob Staples and Tom are always amazing. They make the process so easy and they always ensure we get the best service.
THOMAS SCHUMACHER
3/9/2025
Thank you for choosing LaFontaine Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
WESTLAND, MI
Kimberly H|2022 GMC Terrain
Confirmed Sales Customer
3/7/2025
Garett my sales person and Mike the used car manager made everything easy and seamless. I have purchased several cars from this dealership and they have always taken good care of me in every aspect, servicing and my satisfaction, everything!
MORGAN WING
3/9/2025
Kimberly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Joseph C|2025 Buick Encore GX
Confirmed Sales Customer
3/5/2025
Kelly was amazing as always!
KELLI MORLAND
3/6/2025
Joseph, we're happy you found our staff to be supportive during your experience here at LaFontaine Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Bret B|2017 GMC 1500 Sierra
Confirmed Service Customer
3/5/2025
Victoria AKEY is an amazing Service Advisor and provides excellent and timely feedback on the status of your vehicle.
3/6/2025
Bret, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
George S|2025 Buick Enclave
Confirmed Sales Customer
3/5/2025
GREAT BUYING EXPERIENCE
KELLI MORLAND
3/6/2025
George, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WHITE LAKE, MI
Chris M|2021 GMC 1500 Sierra
Confirmed Service Customer
3/5/2025
Making appointment for service was pretty easy on line. Service, which included oil change, tire rotation, and 10-speed transmission software update (due to recall) were done in ~2 hours - faster than expected.
3/6/2025
Chris, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
John O|2025 GMC Sierra 1500
Confirmed Sales Customer
3/5/2025
The dealership and of course working with the team was excellent as always.
KENNETH ELLIOTT
3/6/2025
John, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WEST BLOOMFIELD, MI
Bruce F|2023 Buick Envision
Confirmed Service Customer
3/6/2025
Great service, and Jack the service manager was a great asset to your dealership. And great people serving your shuttle service and that's why we keep coming back 🙌. Thank you . Bruce Farrell
3/7/2025
Bruce, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Nancy H|2021 Buick Envision
Confirmed Service Customer
3/7/2025
My vehicle was received in, worked on and returned in a very timely manner. So appreciate the excellent level of service from LaFontaine!
3/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WHITE LAKE, MI
Dave D|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/8/2025
Excellent/timely service. Very polite staff.
3/11/2025
Dave, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WEST BLOOMFIELD, MI
Kristee M|2019 Chevrolet Colorado
Confirmed Service Customer
3/8/2025
Generally find Lafontaine to be amongst the best dealerships. No issue with the service writer or mechanic - there aren’t enough trusted people/places to have work done. Vehicle was at the dealership for 8 days. Small unhelpful rental was offered, but once they looked at it - it was fixed the same day. Why did we have to be without our car for more than a week? Because the service department was overloaded.
3/10/2025
We regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
LINDEN, MI
Stella J|2023 GMC Acadia
Confirmed Service Customer
3/9/2025
Vehicle was taken for service immediately upon my arrival. Staff was professional and knowledgeable, especially Zachary Lowing who was extremely helpful in assisting me with regard to my GM Reward/Loyalty Program and the best possible usage of said rewards.
3/10/2025
Stella, thank you for your kind review, we are happy to pass along your comments to Zachary here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Heather R|2019 GMC Yukon XL
Confirmed Service Customer
3/10/2025
Amazing job!
3/12/2025
Heather, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!
HOWELL, MI
Allen S|2024 GMC Sierra 1500
Confirmed Service Customer
3/10/2025
Always an A+ at LaFontaine of Highland, MI.
3/12/2025
Allen, thank you for choosing LaFontaine Buick GMC as your first choice for all your automotive needs! We look forward to your next visit! Take care!
NOVI, MI
Kathleen C|2022 GMC Terrain
Confirmed Service Customer
3/10/2025
LaFontaine GMC dealership service dept. goes well beyond courteous. Friendly, efficient and timely best describes the personnel.
3/12/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
COMMERCE TOWNSHIP, MI
Timothy F|2023 Buick Envision
Confirmed Service Customer
3/10/2025
Excellent communication and determination to get to the bottom of the issues. Very fair cost given all the effort that went into resolving the issues.
3/12/2025
Timothy, we are very happy to have provided you with such a positive experience! Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
NOVI, MI
Maryann L|2014 GMC Acadia
Confirmed Service Customer
3/10/2025
Kevin is always great and kept me informed about my car.
3/12/2025
Maryann, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Until the next time we meet, take care!
DAVISBURG, MI
Liberty A|2025 Buick Enclave
Confirmed Sales Customer
3/13/2025
THIS WAS THE SMOOTHEST EXPERIANCE I HAVE EVER HAD. THANK YOU COLE
MORGAN WING
3/12/2025
Liberty, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
STERLING HEIGHTS, MI
Steve C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/11/2025
I was definitely impressed with the communication and follow through offered by your service team. Will return.
3/11/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Richard L|2021 Buick Enclave
Confirmed Service Customer
3/12/2025
Simple service for a new key fob with programming for one that I had lost
3/13/2025
Richard, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITE LAKE, MI
Alexis Y|2025 Buick Envista
Confirmed Sales Customer
3/13/2025
Great experience working with Mike Kessler and Eric Szymczak
MICHAEL KESSLER
3/14/2025
Alexis, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Mary B|2014 Chevrolet Volt
Confirmed Service Customer
3/13/2025
My service rep, Victoria Akey, was very helpful when I started having trouble. She had me bring my car in right away to read the code, which she tried to clear, but something was still wrong and I needed to make an appointment. I was happy that my car was diagnosed and fixed quickly.
3/14/2025
Mary, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Albert C|2025 Buick Envista
Confirmed Sales Customer
3/14/2025
The staff at the dealership was personable and professional. The facility itself, with its amenities, is a showplace. I'm glad to have purchased my vehicle through LaFontaine.
BRYCE MOJICA
3/16/2025
Albert, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Frances C|2021 Buick Encore GX
Confirmed Service Customer
3/14/2025
Pleasant staff
3/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Krista B|2022 GMC Acadia
Confirmed Service Customer
3/15/2025
I was very disappointed in the service of my Acadia at the collision center. Communication about my vehicle was poor and they didn’t return calls. Their reasons for my vehicle taking over a month were unprofessional.
3/16/2025
Krista, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
DAVISBURG, MI
Sheila R|2025 Buick Encore GX
Confirmed Sales Customer
3/15/2025
I was on a budget of what I could spend a month for my lease. I’ve been shopping around could not find anything my son gave us a number of his sale person Fiori he just recently got a pick up truck. Our sales person was amazing. He made it so easy even delivered the card to us.
BRYCE MOJICA
3/17/2025
Sheila, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAINT CLAIR SHORES, MI
Bonnie S|2024 Buick Envista
Confirmed Service Customer
3/15/2025
Professional, communicative and pleasant dealership experience.
3/17/2025
Bonnie, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WHITE LAKE, MI
Bill C|2018 Chevrolet Tahoe
Confirmed Service Customer
3/15/2025
I don't own a Buick or a GMC But I bring ll of my cars here because I want it fixed properly and 1 time only. These are my primary transportation vehicles. I can't afford careless, incompetent, or incorrect repairs. Cost is less important to me than safety, reliability, or speed of repair.
3/17/2025
Bill, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BRIGHTON, MI
Deborah J|2024 Buick Envision
Confirmed Service Customer
3/15/2025
Great dealership to work with.
3/17/2025
Deborah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, MI
Robert S|2025 GMC Sierra 1500
Confirmed Sales Customer
3/17/2025
Mike Kessler made it so easy to complete our lease of a new GMC Sierra 1500. Would recommend him to anyone looking for a new vehicle.
MICHAEL KESSLER
3/18/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
WHITE LAKE, MI
Thomas S|2025 GMC Terrain
Confirmed Sales Customer
3/17/2025
Everyone was friendly, courteous, and knowledgeable, especially Morgan Wing, Sales Professional. She gave extensive instructions on all features of my new vehicle. Morgan was also patient and answered all my questions. Overall it was a very good first experience at LaFontaine Buick GMC!
MORGAN WING
3/18/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAND BLANC, MI
John H|2025 Buick Enclave
Confirmed Sales Customer
3/12/2025
We were forced to wait close to three hours to finalize the deal and then sent home and forced to complete the paperwork online because the dealership was closing. (Not enough space to explain what happened)
BRENDAN RADEN
3/13/2025
John, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 so we can work towards a resolution.
LANSING, MI
Mark L|2025 GMC 1500 Sierra
Confirmed Sales Customer
3/12/2025
Brian our salesman was awesome So was my daughter Courtney Lawler who took care of us thru the whole process
BRIAN KANYAK
3/14/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
BURTON, MI
Thomas D|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/14/2025
always satisfied with there excellent service
3/16/2025
Thank you for choosing LaFontaine Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
COMMERCE TOWNSHIP, MI
Gregory M|2023 Buick Enclave
Confirmed Service Customer
3/16/2025
GREAT SERVICE. VERY PROMPT PROFESSIONAL AND THOROUGH
3/17/2025
Gregory, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
WATERFORD, MI
Gail H|2021 Buick Enclave
Confirmed Service Customer
3/16/2025
As always our service call was a pleasure. Friendly, helpful people and technicians we know are qualified and we trust. we especially appreciate the video we received of them inspecting our car. We love LaFontaine!
3/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SYLVAN LAKE, MI
Danielle L|2025 GMC Acadia
Confirmed Sales Customer
3/17/2025
Our experience was wonderful. We work with Greg Payne and he's always so easy to work with and helps us get the right car for our needs. The dealership is amazing and the staff is very friendly.
GREGORY PAYNE
3/19/2025
Danielle, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Patricia H|2024 Buick Encore GX
Confirmed Service Customer
3/18/2025
The service manager was excellent. Thankfully I had a seat cover since a stain occurred on my seat cover during my oil change. Zack immediately took care of the problem.
3/19/2025
Patricia, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
Patricia S|2025 Buick Encore GX
Confirmed Sales Customer
3/18/2025
Kurt was wonderful, this was a very hard thing for me to do. My husband always took care of the buying of our vehicles, I’ve never bought anything from the lot, I’ve always ordered what I wanted. Kurt made this easy, and was able to get what I wanted, and I never had to step foot onto the dealership. That was so big for me! They delivered my new Buick and everything went smoothly, I’m very thankful for this experience.
BRENDAN RADEN
3/19/2025
Patricia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BELDING, MI
Richard C|2024 Buick Envision
Confirmed Service Customer
3/19/2025
I made an appointment to take my car in for service. As it would take a while for the repairs to be completed, the dealership arranged for one of their courtesy vehicle drivers to take me home so I didn’t have to wait at the dealership. Once the repairs were completed, my service advisor (Mark Young), called me back to let me know, and he had the one of the courtesy vehicle drivers pick me up at my house, and take me back to the dealership to pick up my car. I have nothing but great things to say about LaFontaine Cadillac, Buick, GMC of Highland. It’s a Top-notch dealership, and their employees (sales, service, management) are excellent.
3/20/2025
Richard, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Diane A|2023 GMC Terrain
Confirmed Service Customer
3/19/2025
I was greeted promptly and the oil change was quick and didn't take a chunk of my day. Thank you!
3/20/2025
Diane, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
David W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/20/2025
Good service but wait was long.
3/21/2025
David, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
WATERFORD, MI
Beverly S|2025 Buick Encore GX
Confirmed Sales Customer
3/20/2025
My first time at this dealership, My first time driving a Buick. I had a very rewarding. experience. James, Pamala, Christopher and Jen handled my experience professionally. The process went smoothly for me. I would highly recommend this dealership to my friends and family members. Best experience I have ever received . Thanks for everything
PAMELA ABBO
3/21/2025
Beverly, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
FENTON, MI
Cathleen D|2024 Chevrolet Trax
Confirmed Service Customer
3/18/2025
Was as always a great experience!
3/19/2025
Cathleen, we always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC.
WHITE LAKE, MI
Olivia P|2025 Buick Envision
Confirmed Sales Customer
3/18/2025
My experience was the absolute best experience from start to finish, and even long after our purchases. Anytime I had/have a question, our sales rep is always available, attentive, and genuinely happy to help.
HANDSOME GLOVER
3/19/2025
Olivia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WHITE LAKE, MI
Martha L|2025 Buick Enclave
Confirmed Sales Customer
3/18/2025
Jaron did a great job helping me with my new car purchase.
JARON DENTON
3/19/2025
Martha, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FENTON, MI
Manuel R|2020 GMC 1500 Sierra
Confirmed Service Customer
3/19/2025
Just great
3/21/2025
Manuel, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Diane B|2025 GMC Acadia
Confirmed Sales Customer
3/20/2025
Brian is great and wonderful to work with.
BRIAN KANYAK
3/21/2025
Diane, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
CLARKSTON, MI
Debra F|2025 Buick Enclave
Confirmed Sales Customer
3/20/2025
EVERYTHING WAS GOOD, AND STAFF WORKED LIKE CHAMPS
BEAU GLOSSINGER
3/21/2025
Debra, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WIXOM, MI
Carl B|2023 GMC Sierra 2500 HD
Confirmed Service Customer
3/21/2025
The service manager Kevin Bright provided the best customer service I’ve ever had at a dealership. Very professional and efficient service.
3/22/2025
Carl, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WATERFORD, MI
Michael H|2022 GMC 3500HD Sierra
Confirmed Service Customer
3/21/2025
Easy to drop off and schedule and ready when promised
3/22/2025
Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITE LAKE, MI
Robin P|2024 Buick Envista
Confirmed Service Customer
3/21/2025
Overall, my service experience was fair. There are a few areas of improvement. When I first arrived for my appointment, I was escorted away from my car. I told the service representative that I had items in the car to take out before and he told me I could get it later. After that, they drove my car away and I couldn't get my stuff. Additionally, I was not told about future maintenance that my vehicle would need, nor were all the service items properly explained to me. Lastly, during scheduling of the appointment, they first sent me the wrong appointment time. My experience was good overall, but it would have been better if the above items were resolved.
3/22/2025
Robin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 when you have an opportunity, and we will be more than happy to try and turn your experience around.
DAVISON, MI
Adam D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/24/2025
Kim Martin was wonderful to work with, she made the entire process very easy for me!
KIMBERLY MARTIN
3/25/2025
Adam, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
WALLED LAKE, MI
Nathaniel E|2023 GMC Sierra 1500
Confirmed Service Customer
3/24/2025
Fantastic service, Nate made the whole process painless and very easy!
3/25/2025
Nathaniel, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
FENTON, MI
Laith S|2025 GMC Sierra 1500
Confirmed Service Customer
3/24/2025
Rob work with me to closely and communicate to resolve issue. I was very satisfied with the result.
3/25/2025
Laith, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
MACOMB, MI
Steven M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
3/24/2025
Always a great experience at Lafontaine. My wife and I have bought our last 4 vehicles there. We always call Brian Kanyak when looking for a new vehicle. He is top notch and always makes everything quick and easy.
BRIAN KANYAK
3/25/2025
Steven, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CLARKSTON, MI
Brent M|2024 GMC Sierra 1500
Confirmed Service Customer
3/24/2025
Always get great service with Zach L in service..
3/25/2025
Brent, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITE LAKE, MI
Chris C|2025 Buick Encore GX
Confirmed Sales Customer
3/24/2025
A very pleasant experience.
GREGORY PAYNE
3/25/2025
Chris, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you, we are more than happy to help!
SOUTH LYON, MI
James C|2025 Buick Enclave
Confirmed Sales Customer
3/21/2025
Everyone that helped in the buying process was great. My sales rep. Tom Schumacher always goes above and beyond for me. The dealership is A-.
THOMAS SCHUMACHER
3/21/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
HOWELL, MI
Diane K|2022 Buick Enclave
Confirmed Service Customer
3/21/2025
I drive 20 miles to get my oil change which includes video, which was not included I was made to bring my car back to obtain another video and it was so fast could not even see my underbody, which was part of my concern. Very disappointed in my service.
3/22/2025
Diane, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
WATERFORD, MI
Greg S|2019 GMC Yukon XL
Confirmed Service Customer
3/21/2025
normal oil change and tire rotation went great, in and out.
3/22/2025
Greg, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW HUDSON, MI
Jeanette G|2021 Buick Encore
Confirmed Service Customer
3/21/2025
Excellent and fast service! All employees were polite and efficient.
3/22/2025
Jeanette, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
MILFORD, MI
Joseph B|2024 GMC Sierra 1500
Confirmed Service Customer
3/21/2025
Kevin Bright was very knowledgeable & professional. And it was a great experience. I am extremely happy with my new dealership.
3/22/2025
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW HUDSON, MI
Christopher K|2021 GMC 1500 Sierra
Confirmed Service Customer
3/24/2025
Quick and easy service
3/25/2025
Christopher, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
WEST BLOOMFIELD, MI
Garrett K|2021 GMC Acadia
Confirmed Service Customer
3/24/2025
We were able to get our vehicle in quickly, they found the issue promptly, and repaired it right away. All under warranty. Great experience.
3/26/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
WHITE LAKE, MI
Kerry B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/25/2025
I was very happy with how hard Jaysen worked to get me a truck to drive while mine was being serviced.
3/26/2025
Kerry, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DAVISBURG, MI
Emily R|2022 GMC Terrain
Confirmed Service Customer
3/25/2025
My car was due for an oil change. I got a call while my car was being serviced that all 4 lock lugs on my tires were stripped and that they could give me a quote to replace them. Problem was that there was no issue with them prior to being serviced at LaFontaine. So I told them that I expect them to be replaced if they were broken by their mechanics... They replaced all 4 for free. Red flag is they tried to actually charge me for their mistake... very bad business... They also performed a tire rotation. Now, ever since I got my car back, My car shakes while I am accelerating as well as braking... I work full time and do not have time to take work off to come up to the dealership to get things like this fixed.. The service department at this location has lost my business. This is not the first time I have experienced problems. I will be taking my business else where.
3/26/2025
Emily, thank you for bringing this matter to our attention. We regret that you had a negative experience and will use this as an opportunity to improve. Our manager would really like to speak with you more regarding this matter. Please reach out to Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108. We look forward to hearing from you.
BURTON, MI
Robert D|2024 GMC Sierra 1500
Confirmed Service Customer
3/25/2025
It was great
3/26/2025
Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WATERFORD, MI
Elizabeth K|2013 Buick Enclave
Confirmed Service Customer
3/25/2025
Very Detailed and Helpful
3/27/2025
Elizabeth, we're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!
WHITE LAKE, MI
Linda A|2025 Buick Encore GX
Confirmed Sales Customer
3/26/2025
I was so happy that everything went smoothly & efficiently.
KELLI MORLAND
3/27/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Joseph S|2023 Buick Envision
Confirmed Service Customer
3/26/2025
Very well handled ! Excellent!!
3/27/2025
Joseph, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Douglas H|2025 GMC Terrain
Confirmed Sales Customer
3/26/2025
Kelli Moreland is the best.
KELLI MORLAND
3/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
HOWELL, MI
Melissa W|2025 Buick Envision
Confirmed Sales Customer
3/27/2025
Always a great experience to get my new cars at Lafontaine. I always know Dave Gough is going to take good care of me, and he did just that again!
DAVID GOUGH
3/28/2025
Melissa, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
MILFORD, MI
Jenipher G|2025 Buick Encore GX
Confirmed Sales Customer
3/27/2025
TONIA IS GREAT. EVEN WHEN THE FAR I WANT WAS UNEXPECTEDLY SOLD, SHE FOUND ANOTHER ONE AND GOT IT DELIVERED SO MY PICKUP WASN'T POSTPONED.
TONIA KELLEY
3/28/2025
We appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
GOODRICH, MI
Michael S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/27/2025
Service department was exceptional. The friendly staff and comfortable atmosphere made the experience very pleasant.
3/28/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOWELL, MI
Caitlin B|2025 GMC Sierra 1500
Confirmed Sales Customer
3/27/2025
This is my 4th, maybe 5th vehicle purchase through Lafontaine. I’m always super happy with my service and my salesman. They went above and
JARON DENTON
3/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
BERKLEY, MI
Travis R|2017 Chevrolet Malibu
Confirmed Service Customer
3/28/2025
Always giving me the best advise on repairs.
3/30/2025
Travis, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WATERFORD, MI
Linda S|2019 Buick Encore
Confirmed Service Customer
3/28/2025
I was texted a video of car inspection at 9:48 which noted that my oil change had been completed. I waited another 90 minutes before walking back to find my service advisor and found my car was ready to go. I don't know what explains this delay given that the only other things done were a change of air and cabin fiters and repair of a slow tire leak.
3/30/2025
It is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
ORTONVILLE, MI
Letetia S|2025 Buick Encore GX
Confirmed Sales Customer
3/24/2025
I had the best car buying experience with Mike Kessler! It was completely seamless from turning in my lease to picking up my new lease! Highly recommend Lafontaine Buick GMC Cadillac!
MICHAEL KESSLER
3/25/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRAND BLANC, MI
Kathleen R|2023 Buick Envision
Confirmed Service Customer
3/24/2025
The service was fine. The waiting in the customer service area was awful. Another customer had a smelly dog that barked , whined and yipped all the time. I am allergic to dogs and it was very uncomfortable. This is the second time there has been a dog in this area. I moved, but this person kept walking the dog all over the waiting area, so I couldn’t get away from it. I think that it’s a very poor policy to allow dogs in the waiting area. This was not a service dog.
3/25/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WATERFORD, MI
Scott E|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
3/26/2025
Fast, friendly, and smooth. Everything was set to go when I arrived. Very enjoyable experience.
PAMELA ABBO
3/27/2025
Scott, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FENTON, MI
Keiler M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/26/2025
Everything was pretty good except there was oil residue on my steering wheel. Not the biggest deal in the world just figured I’d let you know. I also do services as part of my job and I always scrub my hands after service and getting into someone’s vehicle.
3/27/2025
Adam, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com or 248-714-1108. We look forward to hearing from you.
UTICA, MI
Kevin M|2023 GMC Sierra 3500 HD
Confirmed Service Customer
3/27/2025
KEvin bright is always amazing and Jake did a great job helping
3/28/2025
Kevin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CUSTER, SD
Mark S|2024 Buick Envision
Confirmed Sales Customer
3/27/2025
Very happy with the excellent service and experience. Would definitely recommend Lafontaine Highland dealership to all.
KELLI MORLAND
3/28/2025
Mark, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
HARTLAND, MI
John M|2021 GMC Yukon XL
Confirmed Service Customer
3/28/2025
Kevin Bright is an outstanding representative for your Company! Give this man a raise!
3/30/2025
John, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
FENTON, MI
Mark H|2012 GMC Acadia
Confirmed Service Customer
3/28/2025
Thank you for the quick and professional service as always!
3/30/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
BRIGHTON, MI
James S|2025 GMC Sierra 1500
Confirmed Sales Customer
3/28/2025
Very professional, efficient and helpful.
GREGORY PAYNE
3/30/2025
James, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
SOUTH LYON, MI
Richard V|2025 Buick Encore GX
Confirmed Sales Customer
3/28/2025
Everyone is very helpful and professional
THOMAS SCHUMACHER
3/30/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Dean A|2021 Buick Encore GX
Confirmed Service Customer
3/28/2025
I have always received very good service at LaFontaine! The entire staff is A-number one!
3/30/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Kathleen K|2023 GMC Acadia
Confirmed Service Customer
3/28/2025
always pleasant and courteous to do business with
3/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TOWNSHIP, MI
Thomas K|2016 GMC Yukon
Confirmed Service Customer
3/28/2025
Service was easy to get to. Can in for an oil change and tire rotation for a used vehicle I bought from this dealership. I purchased prepaid maintenance when I bought the vehicle. Was disappointed when I got back into my vehicle to realize the oil life monitor was not reset and the tire rotation was not done. ( I could tell because when I bought the Yukon, it had chrome peeling on PF rim. Wheel was still on PF when service was complete.
3/30/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager, Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108.
STERLING HEIGHTS, MI
Teri Z|2025 Buick Envision
Confirmed Sales Customer
3/31/2025
Tommy Schumacher and Bob Staples go above and beyond to find what you’re looking for.
THOMAS SCHUMACHER
4/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WIXOM, MI
Michael J|2025 GMC Sierra 1500
Confirmed Sales Customer
3/31/2025
Very polite, courteous very informative about the vehicles, the salesman Lou I feel went far beyond what I expected
LOOAY JAMOUA
4/2/2025
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WAYNE, IN
Todd C|2025 GMC Sierra 2500 HD
Confirmed Service Customer
3/28/2025
Check in from the QR code was somewhat difficult otherwise great
3/30/2025
Todd, we appreciate your review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Terrie M|2023 GMC Terrain
Confirmed Service Customer
3/28/2025
Oil change done in an hour. Great! Not so great was fact that techs changed my dashboard features and I didn’t know how to change them back. Had to return to dealership to fix. Also one rear view mirror was not in the correct mode for me to see out of.
3/31/2025
Terrie, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
COMMERCE TOWNSHIP, MI
Thomas G|2024 GMC Canyon
Confirmed Sales Customer
3/28/2025
Tonia and Richie made the process easy, quick.
TONIA KELLEY
3/31/2025
Thomas, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW HUDSON, MI
Jeremy G|2025 Buick Enclave
Confirmed Sales Customer
3/29/2025
The whole experience was seamless and easy from start to finish
ALBERT KENNEWEG
3/31/2025
Jeremy, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
GRAND BLANC, MI
Rita E|2025 Buick Encore GX
Confirmed Sales Customer
4/2/2025
Kurt Chappelle is an excellent salesperson. He is right on top of things and helped me tremendously.
BRENDAN RADEN
4/4/2025
Rita, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
HARTLAND, MI
Scott B|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/2/2025
Everyone at dealership was friendly and helpful. Even with a minor hiccup we still got a great deal.
PAMELA ABBO
4/4/2025
Scott, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
LAKE ORION, MI
Wendy W|2025 Buick Envision
Confirmed Sales Customer
4/5/2025
Outstanding experience-the only thing that is confusing is where to enter the new car showroom.
BRIAN KANYAK
4/7/2025
Wendy, we appreciate you taking the time to leave us this feedback. Thank you for leaving feedback. Please reach out to Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 so we may identify ways to improve your experience.
WAYNE, MI
Collin C|2020 GMC 3500HD Sierra
Confirmed Service Customer
3/31/2025
the service advisors were fine, its seems like the technicians missed the mark, the multipoint inspections were not done properly and items were missed completely, we used to get a report of the inspection checklist to view but that has gone away for some reason.
4/1/2025
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
BRIGHTON, MI
Linda S|2021 Buick Encore GX
Confirmed Service Customer
3/31/2025
Was vey eat
4/1/2025
Linda, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLY, MI
Timothy S|2021 Buick Encore GX
Confirmed Service Customer
3/31/2025
Quick and easy
4/1/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITMORE LAKE, MI
Vincent D|2025 GMC Sierra 1500
Confirmed Sales Customer
4/2/2025
Fast smooth transaction
ROBERT BLONDE
4/3/2025
Vincent, we want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
RICHFIELD, WI
Daniel T|2025 GMC Sierra 1500
Confirmed Sales Customer
4/2/2025
VERY GOOD, START TO FINISH!
MORGAN WING
4/3/2025
Daniel, thank you so much for your positive comments about LaFontaine Buick GMC! We do hope we can be of assistance in the future. Take care!
HOWELL, MI
Suzanne B|2024 GMC Yukon
Confirmed Sales Customer
4/5/2025
The whole experience was great from the moment we walked in the door & met Greg. Everyone was very attentive to us & the buying process. All questions were answered & we felt confident with our purchase decision. Plus we drove off in a fantastic Denali!
GREGORY PAYNE
4/7/2025
Suzanne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Robert H|2025 Buick Envision
Confirmed Sales Customer
4/8/2025
Everyone treated us great and we are very satisfied with the service.
KELLI MORLAND
4/9/2025
Robert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
LINDEN, MI
Mark C|2024 Buick Envista
Confirmed Service Customer
4/9/2025
Great job as always
4/10/2025
Mark, we really appreciate your positive review! We look forward to your next visit! Take care!
BRIGHTON, MI
Charles B|2019 GMC Acadia
Confirmed Service Customer
4/6/2025
Had oil and trans fluid changed. Job was completed in 2 hours which was fine. Total bill was 503 dollars which is rediculous!! Not likely to return for future issues except as a last resort.
4/7/2025
Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
COMMERCE TOWNSHIP, MI
George S|2025 Buick Enclave
Confirmed Service Customer
4/7/2025
it was a good experience.
4/9/2025
George, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
WHITE LAKE, MI
Loretta J|2016 Buick Regal
Confirmed Service Customer
4/7/2025
Well done
4/9/2025
Loretta, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Dianna B|2024 Buick Envision
Confirmed Service Customer
4/8/2025
The staff members were very friendly, the service was quicker than expected, waiting area was clean
4/9/2025
Dianna, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
WIXOM, MI
Alex W|2024 Buick Envista
Confirmed Service Customer
4/9/2025
Absolutely awful! Horrible experience!! The service advisor took it upon herself to add services that were not asked for and then charged my daughter $578 when all I asked for was an oil change and a tire rotation. Deceitful, unprofessional and down right criminal if you ask me. I am a GM employee that USED to bring my fleet vehicles to this dealership and that will NEVER happen again. This occurrence was with my personal vehicle. I am taking this complaint up the ladder here internally at GM as well. This is a huge problem and I can only imagine how many others have been through this bait and switch with your service advisor Victoria and service manager, Nathan. I feel my daughter, who brought the car in, was profiled as an easy target and they both should be fired. Highly upset former customer here!
HIGHLAND, MI
Theresa K|2025 Buick Envista
Confirmed Sales Customer
4/9/2025
The dealership is beautiful, and my experience with Deonte Scott was smooth he was wonderful to work with. Everyone I worked or spoke with was polite and genuine. This will be my dealership for life.
DEONTE SCOTT
4/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
WOLVERINE LAKE, MI
Michael H|2023 Buick Enclave
Confirmed Service Customer
4/9/2025
All went well and on time.
4/10/2025
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COMMERCE TWP, MI
Jeff B|2023 GMC Yukon
Confirmed Service Customer
4/9/2025
From the time I called to schedule my service appointment to the actual execution everything went exactly as planned.
4/10/2025
Jeff, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, MI
Nathaniel E|2020 GMC 1500 Sierra
Confirmed Service Customer
4/10/2025
Fast and painless service! Nate made the process very easy.
4/11/2025
Nathaniel, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
FENTON, MI
Craig G|2021 Chevrolet Traverse
Confirmed Service Customer
4/10/2025
Nate Eickhoff & Mike Greenwald are the essence of what dealership service should be!
4/11/2025
Craig, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
DETROIT, MI
Eugene V|2021 GMC 3500HD Sierra
Confirmed Service Customer
4/10/2025
I made my appointment with Kevin Bright because he came highly recommended for his quality customer service and it was everything I expected and more. Kevin did a great job of getting my oil change done as quickly as possible and explaining to me other things services I could look into in the future. He was very helpful all around.
4/11/2025
Eugene, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORTONVILLE, MI
Richard L|2021 Buick Enclave
Confirmed Service Customer
4/11/2025
Rich in your service has always been excellent to work with.
4/12/2025
Richard, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITE LAKE, MI
Melissa A|2025 Buick Encore GX
Confirmed Sales Customer
4/11/2025
Quick, efficient, organized, helpful and friendly staff
BRYCE MOJICA
4/13/2025
Melissa, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CADILLAC, MI
Timothy W|2025 Buick Enclave
Confirmed Sales Customer
4/12/2025
Ed Pobur is great.
JOHN YATOOMA
4/14/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We hope you have a great day!
WEST BLOOMFIELD, MI
Joseph B|2020 Chevrolet Traverse
Confirmed Service Customer
4/12/2025
Very friendly and very knowledgeable. Happy with the results. Not pushy from the sales person also the same getting the final paperwork done. Happy with the outcome
4/14/2025
Joseph, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
HOWELL, MI
Kenneth W|2017 Chevrolet Traverse
Confirmed Service Customer
4/9/2025
Work was done as promised. Jayson was great and found the best rate and no high pressure to have additional work done
4/10/2025
Kenneth, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
HOWELL, MI
James I|2022 GMC Canyon
Confirmed Service Customer
4/9/2025
Appointment time was kept by the dealership
4/10/2025
James, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Donald M|2020 Buick Enclave
Confirmed Service Customer
4/9/2025
Great service.
4/10/2025
Donald, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
HOLLY, MI
Jaysen D|2025 GMC Sierra 1500
Confirmed Service Customer
4/9/2025
Amazing
4/10/2025
Jaysen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Ryan M|2025 GMC Sierra 1500
Confirmed Sales Customer
4/10/2025
Couldn’t be more pleased with the experience! They handled everything exactly as I asked.
PAMELA ABBO
4/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
GROSSE POINTE PARK, MI
Henry H|2024 Buick Enclave
Confirmed Service Customer
4/11/2025
Came in for an oil change. I was helped right away. I was given my maintenance recommendations and showed to the waiting area. It took about an hour and then i was out the door.
4/12/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
HOLLY, MI
Danny D|2021 GMC Terrain
Confirmed Service Customer
4/11/2025
I came in for a simple oil change and ended up sitting and waiting for over an hour and 40 minutes.. One oil change and tire rotation is absolutely ridiculous.. I've never spent that much time waiting for an oil change in my life. I'm not very happy; no excuse.
4/12/2025
Danny, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us.
BRIGHTON, MI
Patricia F|2021 Buick Encore GX
Confirmed Service Customer
4/13/2025
The work on my car has always been wonderful. Just a note- when I arrived at the dealership no one acknowledged my presence, while I stood there waiting for about five minutes, not even a “we will be with you in a minute “. Just a noticed slip in my prior experience. Also, a call to my cellphone to tell me my car was ready instead of the gentleman coming to get me. Just little things. I guess prior experience spoiled me.
4/14/2025
Patricia, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com or 248-714-1108.
HOWELL, MI
Steven T|2024 GMC Sierra 1500
Confirmed Service Customer
4/13/2025
All good
4/14/2025
Steven, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WATERFORD, MI
Jeanine C|2025 GMC 3500HD Sierra
Confirmed Sales Customer
4/13/2025
Mike, AJ, and Blake delivered a prompt, professional, and hassle-free buying experience. AJ provided gave us the ability to test drive a variety of GMC 3500 models and option levels, including SRW and DRW.
MICHAEL KESSLER
4/15/2025
Jeanine, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
DAVISON, MI
Brian G|2025 Buick Encore GX
Confirmed Sales Customer
4/13/2025
LaFontaine Highland gave me a great deal. They were very professional, and the sales lady, Pam Abbo, was awesome. I would recommend the dealership to a friend and/or family.
PAMELA ABBO
4/14/2025
We're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
ROCHESTER, MI
William K|2025 Buick Envision
Confirmed Sales Customer
4/14/2025
My wife and I have been lucky to have the services of Henri Kenneweg for close to 30 years and could not be happier with his professional and personal attention. We also use the services of Rich Laigmaid for all our service needs and could not be happier. These two employees along with many others on your staff are why we have kept LaFontaine as our Delarship of choice for over 30 years. Respectfully Bill and Judy Kiley
ALBERT KENNEWEG
4/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
HIGHLAND, MI
Alexis T|2024 Buick Envista
Confirmed Service Customer
4/15/2025
I worked with Mike Greenwald… the absolute best! I took my Buick envsita in to have the camera replaced. Mike was very informative on everything and made to sure to update me regularly
4/16/2025
Alexis, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
WATERFORD, MI
Gregory P|2021 GMC Yukon XL
Confirmed Service Customer
4/14/2025
Everyone was friendly, courteous, and professional. I will return.
4/15/2025
Thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
METAMORA, MI
Chad M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/14/2025
Picked up my truck on Thursday after the second engine replacement. Drove it home and parked it until I went to leave Friday evening and the check engine light came back on. Needless to say it’s coming back to the dealer.
4/15/2025
Chad, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us.
HOWELL, MI
Timothy K|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
4/14/2025
Although there were a couple hiccups, I'm not a complainer and didnt really mind the extra wait. Otherwise I would have given 5 stars.
4/15/2025
Timothy, we truly appreciate your honest feedback. We would like the opportunity to find out how we can better assist you in the future. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HIGHLAND, MI
Scott M|2023 Buick Enclave
Confirmed Service Customer
4/14/2025
Very good service
4/15/2025
Scott, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
BRIGHTON, MI
Robert D|2025 GMC Sierra 1500
Confirmed Sales Customer
4/14/2025
It was a great experience will be back again
BRIAN KANYAK
4/15/2025
Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WATERFORD, MI
Cheryl P|2025 Buick Encore GX
Confirmed Sales Customer
4/14/2025
I have purchased many new vehicles from LaFontaine, and each and every time they have made it very easy for me. Car dealerships are not my favorite places to visit. I will continue to buy my vehicles through LaFontaine and their salesman Tom Schumacher. He's the best......Cheryl P.
THOMAS SCHUMACHER
4/16/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WIXOM, MI
Michelle B|2025 GMC Acadia
Confirmed Sales Customer
4/14/2025
Always first class service given at Lafointaine. Appreciate Bryan’s expertise and availability!
BRIAN KANYAK
4/16/2025
Michelle, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
TROY, MI
Timothy L|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/15/2025
Greg and Garrett and Brandon were great.They made buying my new Sierra truck easy and hassle free!
GREGORY PAYNE
4/16/2025
Timothy, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HOLLY, MI
Brittainy L|2023 GMC Terrain
Confirmed Service Customer
4/15/2025
I dropped my vehicle off on 3/27 for what appeared to be a simple repair found during an oil change. By Tuesday, I did not have an update so I called to find my car hadn’t even been brought into the shop and I was 7th in line. I would have appreciated if that was communicated to me when I dropped it off. She said she would call with an update that Friday. I never received an update. I finally got a call on 4/10 that my car was done. She said the tech found the vehicle was very dirty underneath, she guessed I live on a dirt road. I don’t. And the video from my oil change two weeks earlier showed a very clean underbody. The tech said he could not determine where the oil leak was coming from so he put dye in the trans and I have to drive it until my next oil change and drop it off a second time. I’m very confused as to how the underbody could have gotten so dirty underneath in two weeks of driving on pavement. And it makes me wonder if it was the right vehicle they were looking at. Overall not a great experience and there was no solution to the issue found during my oil change.
4/16/2025
Brittainy, thank you for reaching out to us. We regret to hear about the situation you have described. Our Service manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HOLLY, MI
Joseph F|2024 GMC Sierra 1500
Confirmed Service Customer
4/15/2025
Very attentive to my needs
4/16/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
HARTLAND, MI
Ashley K|2025 GMC Terrain
Confirmed Sales Customer
4/15/2025
Lance was very helpful being able to secure the exact Terrain that I wanted while it was still in route to the dealership. He made the whole process very simple
LANCE NICHOLS
4/16/2025
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us!
HOLLY, MI
David E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/15/2025
I am disappointed that prior to having my starter replaced last December my Android auto worked perfectly fine. After, my android auto does not work. I was told the truck software is up to date, and it's not my phone or cable as confirmed by technician per Victoria Akey. She said it may be the radio but replacement of radio is not recommend due cost. If this was caused by the starter replacement I think it should be fixed at no charge to me.
4/16/2025
David, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please get in touch with the Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com or 248-714-1108 to discuss your concerns, as your satisfaction is paramount to us.
BRIGHTON, MI
Carol B|2024 GMC Terrain
Confirmed Service Customer
4/15/2025
Friendly & fast service . Enjoyed the complementary beverage
4/16/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Gary H|2025 GMC Sierra 1500
Confirmed Sales Customer
4/15/2025
Excellent service !!
BRYCE MOJICA
4/16/2025
Gary, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
AUBURN HILLS, MI
Brian R|2018 GMC Terrain
Confirmed Service Customer
4/16/2025
Mike Young was great! Did an amazing job of helping me and my family.
4/16/2025
Brian, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Roderick B|2022 GMC Canyon
Confirmed Service Customer
4/16/2025
Very professional
4/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
MILFORD, MI
Jeffrey S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/16/2025
All good!
BEAU GLOSSINGER
4/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
CLARKSTON, MI
Stacy T|2025 Buick Enclave
Confirmed Sales Customer
4/16/2025
Process was super easy and quick. Appreciated that the car was delivered to me as I live an hour away from the dealership
ROBERT BLONDE
4/16/2025
Stacy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MACOMB, MI
Larry S|2025 GMC 2500HD Sierra
Confirmed Sales Customer
4/16/2025
The team was wonderful and worked hard to put together a deal that worked for me.
GREGORY PAYNE
4/16/2025
Larry, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRIGHTON, MI
William M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/16/2025
Detection of needed services
4/17/2025
William, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
BRIGHTON, MI
Mark C|2022 Buick Envision
Confirmed Service Customer
4/17/2025
Very friendly and professional service work. Kevin Bright deserves a raise. He goes up and beyond with how he deals with customers.
4/18/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you're ever in need of more help, please let us know!
WATERFORD, MI
Debra H|2022 Buick Enclave
Confirmed Service Customer
4/17/2025
Easy to make appt and good service
4/18/2025
Debra, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
FENTON, MI
Patricia M|2019 Buick Encore
Confirmed Service Customer
4/17/2025
Your staff was welcoming and professional. Victoria answered my questions and helped me understand what needed to be done to my vehicle. I liked the service video and the technician's comments. The waiting area was comfortable and my vehicle was returned to me clean and updated. Thank you !
4/19/2025
Patricia, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
HARTLAND, MI
Jennifer S|2022 GMC Terrain
Confirmed Sales Customer
4/17/2025
We got the car we wanted at the right price.
NICHOLAS SERGES
4/20/2025
Jennifer, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GRAND BLANC, MI
Barry B|2025 Buick Envision
Confirmed Sales Customer
4/18/2025
Excellent service! John Edwards took very good care of me! Made it easy finding me exactly what I was looking for! Highly recommend!
JOHN EDWARDS
4/20/2025
Barry, thank you so much for your positive comments about LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
FARMINGTON HILLS, MI
Craig B|2024 GMC Sierra 1500
Confirmed Service Customer
4/18/2025
Great overall experience and customer service. Was able to get right in and walked me through what to expect.
4/20/2025
Craig, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Paul B|2025 GMC Sierra 1500
Confirmed Sales Customer
4/18/2025
Brian and Eric were great. Both very helpful in meeting both my vehicle selection and financing. Look forward to the ease of my next car purchase in the future.
BRIAN KANYAK
4/21/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
TROY, MI
Dean A|2021 Buick Encore GX
Confirmed Service Customer
4/18/2025
LaFontaine Buick has always given the best of service. The work done to my car was done within a couple hours and I was back on the road.
4/21/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
WHITE LAKE, MI
Deanna J|2024 Chevrolet Equinox
Confirmed Service Customer
4/18/2025
Everyone is very helpful
4/21/2025
Deanna, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
WHITE LAKE, MI
Thomas S|2020 GMC 3500HD Sierra
Confirmed Service Customer
4/18/2025
Diesel oil change and tire rotation, while I wait. One hour and 15 minutes, and I'm out the door with a coffee in hand for $150.00. Front to rear tire pressure perfect. Oil life was reset. Perfect service and a good cup of Joe.
4/21/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BURTON, MI
John F|2025 GMC Yukon
Confirmed Sales Customer
4/16/2025
Everyone we dealt with was amazing (JP, Eric, etc) was amazing!
JONPAUL FARMER
4/17/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
LADERA RANCH, CA
Harry G|2023 GMC Acadia
Confirmed Service Customer
4/17/2025
I am always satisfyed with the attention that I receive at Lafontain dealership. Rich Laingmaid has always been very helpful and curtious.
4/18/2025
Harry, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
CLARKSTON, MI
William R|2025 Buick Enclave
Confirmed Sales Customer
4/19/2025
Excellent! Great salesperson, Morgan Wing, was knowledgeable and personable.
MORGAN WING
4/21/2025
William, thank you so much for your positive comments about LaFontaine Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Denise H|2023 GMC Acadia
Confirmed Service Customer
4/19/2025
Advisor was very helpful and friendly. The wait time was just a little longer than expected. I appreciate that car was washed. Waiting area is nice and complementary drink is added touch
4/21/2025
Denise, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
MILFORD, MI
Griffin W|2025 Buick Enclave
Confirmed Service Customer
4/20/2025
I scheduled an 830am appointment several days in advance for an oil change and SW update to be completed on my work/commute car while I was at work. I drove my vehicle over to the service lane at 830, and was promptly shuttled to work (a nearby large employer). I considered waiting in the lobby but needed to do actual work and figured I was safe since I had an early appointment - walk-ins for oil changes don't start until 10am per the dealer's website, and I was there at 830am. There were maybe two cars ahead of me, so I figured maybe an hour and a half for the oil change and another 30 minutes for the software update - I could easily come back after lunch and get it. When 1pm rolled around and I could see in the MyBuick app that my car was sitting in a parking lot outside the dealership with nothing have been done yet, I called the service department. I was told they would check on my car quick and get back to me. I called back an hour later since I had not been contacted and they then put me next in line ("as if you were waiting here") for the oil change, saying they had been so busy with 'waiters' they hadn't yet been able to get to me. I asked rhetorically what the point was in getting shuttled to work with an appointment if the vehicle wasn't actually going to get looked at in a timely manner... Anyway, at 315pm the oil change was completed (based on vehicle data), and so I called at 4pm asking for another update (since I hadn't been called). They said the oil change was done but the software update probably wouldn't happen until 6pm or so at the earliest (they close at 6). I cancelled the remainder of the appointment and picked the car up at 430pm. I asked about rescheduling and if I could come and 'wait' at my appointment time in the future for the software update and was told it usually takes them 24 hours or more just to look at the car. What is the point in having appointment times, shuttle services to work and back, and later-in-the-day designated walk-in times if anyone who shows up willy-nilly to just wait onsite gets prioritized regardless? I wasn't offered a loaner vehicle should my vehicle have needed to be there overnight, and not everyone has access to more than one vehicle at a time. I picked an early appointment slot for straightforward service that should have been done in plenty of time for me to get my vehicle back at (or before) the end of the work day so I could drive myself home. I did give 3 stars instead of 2 because the team did do a really nice job of cleaning my interior floor mats which in my opinion is going above and beyond. I live on a dirt road so the floor mats get really bad, and they did a beautiful job cleaning those up for me. That was top notch and much appreciated.
4/21/2025
Griffin, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HOWELL, MI
Robert K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/19/2025
Fast, efficient and convenient. Zach and the team did another outstanding job.
4/21/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We hope you have a great day!
HIGHLAND, MI
Kevin C|2021 GMC Yukon
Confirmed Service Customer
4/19/2025
Great! Timing, scheduling
4/21/2025
Kevin, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
SOUTH LYON, MI
Stephen N|2021 GMC 2500HD Sierra
Confirmed Service Customer
4/20/2025
Quick easy check in clean comfortable envying waiting room. Updates and check out quick and easy.
4/21/2025
Stephen, It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FENTON, MI
Daniel S|2024 GMC Terrain
Confirmed Service Customer
4/21/2025
great service and a fantastic waiting room!!!
4/22/2025
Daniel, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
FENTON, MI
Sara D|2025 Buick Envista
Confirmed Sales Customer
4/21/2025
Great service.. friendly..
CALVIN CAREY
4/22/2025
Sara, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WHITE LAKE, MI
Jeff L|2024 GMC Sierra 3500 HD
Confirmed Service Customer
4/21/2025
In and out quick, was able to get brakes completed while in for an oil change.
4/22/2025
Jeff, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
ROSEVILLE, MI
Victor K|2024 GMC Sierra 3500 HD
Confirmed Service Customer
4/21/2025
staff very informative
4/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Terrence H|2022 GMC 1500 Sierra
Confirmed Service Customer
4/21/2025
My service was professional and friendly. Mike did a great job.
4/22/2025
Terrence, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Thomas K|2025 Buick Enclave
Confirmed Service Customer
4/21/2025
First service on my new Buick and the experience was great.
4/22/2025
Thomas, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
Nolan T|2025 GMC Sierra 1500
Confirmed Service Customer
4/21/2025
No issues, the alignment was corrected at no cost
4/22/2025
Nolan, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
CARLETON, MI
Robert M|2025 GMC Canyon
Confirmed Sales Customer
4/21/2025
Dealership was friendly and showed us alot of vehicle that fit our needs
KELLI MORLAND
4/22/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
SWARTZ CREEK, MI
Kenneth G|2022 Buick Envision
Confirmed Service Customer
4/21/2025
Jayson outstanding. He goes beyond the normal in servicing customer. Work took longer than estimated but it was a holiday
4/22/2025
Kenneth, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
HOWELL, MI
Marla W|2025 Buick Encore GX
Confirmed Sales Customer
4/21/2025
Pam Abbo was incredible I called her told her what I was looking for. She had it ready within hours we negotiated a price and I purchased it the next day.
PAMELA ABBO
4/23/2025
Marla, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
HOWELL, MI
Krista B|2025 GMC Acadia
Confirmed Sales Customer
4/22/2025
Excellent salesperson and everyone was very kind and helpful!
TONIA KELLEY
4/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DAVISBURG, MI
John B|2024 GMC Sierra 3500 HD
Confirmed Service Customer
4/22/2025
2 1/2 hrs for a LOF and rotate (with an appointment) is really not acceptable. Also was disappointed that I was not offered a car wash, however was presented with +$600 of additional suggested service.
4/23/2025
John, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at 248-714-1108 at your earliest convenience to discuss how we can turn this experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
SOUTH LYON, MI
Gerald P|2024 GMC Canyon
Confirmed Service Customer
4/22/2025
Good as always
4/23/2025
Gerald, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WIXOM, MI
Michael N|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/23/2025
Awesome service from mike kessler
MICHAEL KESSLER
4/24/2025
Michael, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOWELL, MI
Khaled K|2023 Buick Envision
Confirmed Service Customer
4/24/2025
Every thing was great except the Coffey staff to loud!!
4/25/2025
Khaled, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TOWNSHIP, MI
Robert D H|2024 GMC Sierra 1500
Confirmed Service Customer
4/21/2025
Mike was a great tech., very Professional. everything was done at my house, don"t get any better than that!
4/22/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Edward L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
4/22/2025
My dealer was able to find me the perfect truck and from then on, everything went very smooth from the purchase to the delivery
TONIA KELLEY
4/23/2025
Edward, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITE LAKE, MI
Diana B|2025 Buick Encore GX
Confirmed Sales Customer
4/22/2025
Our salesperson, Kelli Morland, spent as much time as it took to explain any questions we had, as well as explaining everything about the car & how it worked. I have no complaints.
KELLI MORLAND
4/24/2025
Diana, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We sincerely value your business and look forward to your next visit!
HOWELL, MI
Brandon D|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/22/2025
First class dealership.
4/23/2025
Brandon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Russell S|2025 Buick Envision
Confirmed Sales Customer
4/23/2025
Mike Kessler and the crew were great. This was the 3rd car we bought from Mike in 5 months.
MICHAEL KESSLER
4/24/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GRAND BLANC, MI
Carolyn K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/23/2025
Always great service
4/24/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
GOODRICH, MI
Thomas L|2017 GMC Acadia
Confirmed Service Customer
4/24/2025
Great
4/25/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Emily W|2025 GMC Terrain
Confirmed Sales Customer
4/24/2025
Excellent
PAMELA ABBO
4/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
LAKE ORION, MI
Albert C|2025 Buick Envista
Confirmed Service Customer
4/25/2025
It was easy to make an appointment for a customer wait oil change. On the day of service, the check-in process was speedy. Richard Langmaid, my advisor, was professional and personable. The work was performed promptly and I appreciated the video showing the inspection results on the actual vehicle.
4/27/2025
Albert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HOWELL, MI
Douglas B|2020 GMC Yukon
Confirmed Service Customer
4/24/2025
Fast, friendly, efficient and accurate. Very professional.
4/25/2025
Douglas, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We look forward to your next visit! Take care!
BIRMINGHAM, MI
Ruth J|2019 Chevrolet Trax
Confirmed Service Customer
4/24/2025
I've gone there for a few years and everybody is polite and I do like the work that they do
4/25/2025
Ruth, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
FENTON, MI
Larry L|2024 GMC Terrain
Confirmed Service Customer
4/24/2025
Great
4/25/2025
Larry, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALLED LAKE, MI
Thomas D|2017 GMC Terrain
Confirmed Service Customer
4/24/2025
Although we were not expecting a serious repair, we were grateful for Nick Barthold working with us to keep costs reasonable. Very facilitating and thoughtful, and within a reasonable timeframe.
4/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
DAVISBURG, MI
Mark S|2020 GMC 1500 Sierra
Confirmed Service Customer
4/24/2025
90 minutes is too long for a pre-scheduled oil change
4/25/2025
Mark, thank you for taking the time to leave us your honest feedback. Here at LaFontaine Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at 248-714-1108 to discuss ways we can better serve you in the future. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
BRIGHTON, MI
Christina Q|2023 Buick Envision
Confirmed Service Customer
4/25/2025
Excellent
4/27/2025
Christina, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WATERFORD, MI
Jeanette S|2025 GMC Sierra 1500
Confirmed Sales Customer
4/26/2025
This is our second vehicle we have leased from this dealership. Both experiences have been great. Jennifer went above and beyond each time. We enjoyed the experience and we will continue to come back.
PAMELA ABBO
4/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Barbara J|2023 GMC Acadia
Confirmed Service Customer
4/26/2025
I had an appointment and was taken right in. I waited for the car to be finished with oil change and alignment and was out in 1-1/2 hrs.
4/28/2025
Barbara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
HARTLAND, MI
Moses G|2025 GMC Yukon
Confirmed Sales Customer
4/25/2025
Very smooth and prof
LOOAY JAMOUA
4/27/2025
Moses, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
STERLING HEIGHTS, MI
Judith F|2025 GMC Sierra 1500
Confirmed Sales Customer
4/25/2025
Mike Kessler sales associate was once again an excellent source of information regarding our newest truck purchase. He truly is an asset to the LaFontaine team! Suggestion for exterior of dealership bldg might be to give it some color for incoming clients Also, have a designated lot for new purchase vehicles only.
MICHAEL KESSLER
4/27/2025
Judith, we always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
WATERFORD, MI
Mary-Beth W|2023 Buick Enclave
Confirmed Service Customer
4/25/2025
Your oil changes take too long. We'll be going elsewhere in the future.
4/27/2025
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WHITE LAKE, MI
Richard W|2024 GMC Acadia
Confirmed Service Customer
4/25/2025
VERY GOOD SERVICE
4/27/2025
Richard, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
NOVI, MI
Susan K|2025 Buick Encore GX
Confirmed Sales Customer
4/29/2025
Greg and Garrett were both extremely patient and helpful. The process was smooth from beginning to end.
GREGORY PAYNE
4/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Steven L|2025 GMC Sierra 1500
Confirmed Service Customer
4/29/2025
My Sales contact, Henri Kenneweg was great with the entire process. He made it simple and fast. Also, Richard Langmaid, the assistant service manager was able to accommodate me with a quick installation of a tonneau cover for the 2025 Siera I purchased. The only reason for not granting 5 stars is that I expected to take delivery of professionally detail new truck. Instead, there were bugs that were not washed off the from grill and windshield as well as dirty wheel wells, running boards, rear bumper etc.. By the way, it was a beautiful sunny day - Monday 4/28. Again, I expected more when taking delivery of a brand-new Truck - 2025 GMC Siera SLT/X31 Off Road Package.
5/21/2025
Steven, we really appreciate your positive review! Here at LaFontaine Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager to discuss ways we can better serve you in the future. Paul Jordan pjordan@lafontaine.com (313) 380-1454
GOODRICH, MI
Matthew D|2025 GMC GMC Terrain
Confirmed Sales Customer
4/29/2025
Friendly, knowledgeable, closed transaction quickly
MORGAN WING
4/30/2025
Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Carol T|2025 Buick Enclave
Confirmed Sales Customer
4/27/2025
Never visited the dealership
MICHAEL KESSLER
4/28/2025
Carol, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
ROCHESTER, MI
Darrell A|2019 GMC Terrain
Confirmed Service Customer
4/28/2025
Over two hours for an oil change with an appointment is way too long!
4/29/2025
Darrell, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 .
WHITE LAKE, MI
Doris Z|2024 Buick Encore GX
Confirmed Service Customer
4/28/2025
Always friendly and poly
4/29/2025
We're glad to hear you found our staff to be so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
BRIGHTON, MI
Lawrence N|2019 GMC Canyon
Confirmed Service Customer
4/30/2025
Great service, Mark Young went above and beyond. Mark was very polite and made me aware of several upcoming maintenance needs. The complimentary car wash even included cleaning the floor mats which was very much appreciated. Five stars
4/30/2025
Lawrence, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITE LAKE, MI
Kara C|2024 Buick Envision
Confirmed Service Customer
4/30/2025
Everyone was great!
5/1/2025
Kara, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CLARKSTON, MI
Ebonique B|2022 GMC Terrain
Confirmed Sales Customer
5/1/2025
Anthony was great. He answered all my questions and made sure I understood everything. He made the car buying process fast and easy. The sales manager was pleasant and very welcoming. She also made I understood everything.
ANTHONY SANDS JR
5/2/2025
Ebonique, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Thank you again for choosing LaFontaine Buick GMC, and we hope to see you again.
DETROIT, MI
Michael P|2025 GMC Acadia
Confirmed Sales Customer
5/1/2025
Simple process, always a great place to do business. Salesman was awesome to work with
JARON DENTON
5/2/2025
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
WEST BLOOMFIELD, MI
Ronald B|2025 Buick Envision
Confirmed Sales Customer
5/1/2025
5 th car bought at your dealership says it all. Brad the manager , Michelle sales , Carrie and Billy sales were great!
WILLIAM GEDDIS-MCCRIRIE
5/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
WIXOM, MI
Katherine B|2023 Buick Envision
Confirmed Service Customer
5/1/2025
Easy and flawless!! Love the after hours key drop!!
5/2/2025
Katherine, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
HARTLAND, MI
Kimberly K|2021 Buick Encore GX
Confirmed Service Customer
5/1/2025
Excellent Service - GAGE is awesome!
5/2/2025
Kimberly, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
REDFORD, MI
Amanda G|2025 Buick Envista
Confirmed Sales Customer
5/1/2025
I had a fantastic experience with my dealership! They were fast and super efficient and super helpful in meeting all my needs
JARON DENTON
5/2/2025
We are delighted to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HIGHLAND, MI
Kelly H|2023 Chevrolet Equinox
Confirmed Service Customer
5/1/2025
LaFontaine Motors told me what they would be doing, very professional. I would highly recommend LaFontaine!
5/2/2025
Kelly, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
COMMERCE TOWNSHIP, MI
Rick R|2025 GMC Sierra 1500
Confirmed Sales Customer
5/2/2025
Always appreciated the quality service at Lafontaine. Associates like Tom Shumaker make it less stressful with good communications and no surprises.
THOMAS SCHUMACHER
5/3/2025
Rick, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Brian D|2025 Buick Envision
Confirmed Sales Customer
5/2/2025
My salesperson was out standing. We were presented several options and talked through each as well in constant contact regarding the purchase. Once we made our purchase we were walked through the vehicle and it’s features.
KELLI MORLAND
5/3/2025
Brian, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
COMMERCE TOWNSHIP, MI
Robert G|2025 GMC Sierra 1500
Confirmed Sales Customer
4/29/2025
Great service
KELLI MORLAND
4/30/2025
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Thomas U|2025 GMC 1500 Sierra
Confirmed Sales Customer
4/30/2025
Great dealership. I appreciated Lance's experience level. He made my purchase experience a joy. This was my first time leasing at LaFontaine.
LANCE NICHOLS
5/1/2025
Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COMMERCE TOWNSHIP, MI
Paul R|2025 Buick Enclave
Confirmed Sales Customer
5/5/2025
Morgan and Eric did a great job. Everything went very smoothly.
MORGAN WING
5/6/2025
Paul, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Carol S|2022 GMC Terrain
Confirmed Service Customer
5/5/2025
what expected
5/6/2025
Carol, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HARTLAND, MI
Gayle B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/5/2025
The oil change/tire rotation part of my appointment went as expected and would get a 5 star review. The lower review is due because I explained in addition to the oil change/tire rotation that I had 1 tire with a sensor problem. They were supposed to reinitialize or reprogram the sensor and if it still didn't work, to replace it. When I received my truck back, I was told they were able to get the sensor working again so I didn't need a new one. I was very happy about that. When I got into and started my truck, the sensor was still out and showing up on my dash. Prior to the tire rotation, I could see the air pressure in 3 tires on my gage, but now I can see no tires air pressure and will now require me to make another appointment to get the sensor replaced, and hope that it is only the 1 and not all 4. Lately I'm starting to dred having work done or inquire about issues with my truck being a woman, I'm talked to like I know nothing and when I push back I get pushed back further with their nonsense. I have an ongoing issue with my backup camera that only happens once in a while and doesn't throw a sensor warning light - but since I can't not recreate it on demand or get an appointment when it happening, I have to deal with this issue. I'm told to bring it in when I know darn well and good that if it isn't happening at the exact moment I bring it in for my appointment I'll get told there is nothing they can do and to come back when it happens again. However, the person on the phone I explain my issue to will tell me it doesn't matter if the camera is misbehaving or not when I make the appointment, they will take care of it. My backup camera stay on when I'm in drive, going down the road, the expressway, where ever...I can see the people coming up from behind me on my camera. I consider it a safety issue as it is hard not to watch the camera going down the road, it is very distracting.
5/6/2025
Gayle, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HOWELL, MI
Laura P|2025 Buick Envision
Confirmed Sales Customer
5/2/2025
I felt informed, very welcomed and quite satisfied!
KELLI MORLAND
5/3/2025
Laura, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, MI
Barabara F|2024 GMC Acadia
Confirmed Service Customer
5/5/2025
Disappointed I have received a car wash with any of my services. I have seen people get a car wash. Always got one at my Nissan dealer
5/7/2025
Barabara, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HOWELL, MI
Jay S|2025 Buick Encore GX
Confirmed Sales Customer
5/5/2025
This is my third new vehicle purchase from LaFontaine Buick Highland and my second from Brian Kanyak. As usual, he performed miracles in getting me exactly the car I wanted! Before working with Brian, there had been two absolutely outstanding salespeople in all my years of car buying. Not only has that group expanded to three with Brian, but he has also taken the all-time lead! I am a very particular person about cars. For years, Rich Langmaid and the team in the Service Department have made LaFontaine Highland the best automotive service dealership I have ever dealt with. No small accomplishment after my years with Cauley Corvette, and Roger Penske Corvette before that.
BRIAN KANYAK
5/7/2025
Jay, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
COMMERCE TWP, MI
Jeanette S|2025 GMC Sierra 1500
Confirmed Service Customer
5/6/2025
Easy to get in and out. Friendly staff and quality work done on my truck.
5/7/2025
Jeanette, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Tamera G|2025 Buick Envision
Confirmed Sales Customer
5/6/2025
Top notch experience! No pressure, tremendous client service!
BEAU GLOSSINGER
5/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
David S|2018 GMC 1500 Sierra
Confirmed Service Customer
5/5/2025
Very friendly and professional service rep!
5/6/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COMMERCE TOWNSHIP, MI
Carol S|2025 GMC Acadia
Confirmed Sales Customer
5/5/2025
I reached out to Tonia Kelley because my lease was expiring in July and I was concerned about the tariffs and what that might do to the cost of cars. Tonia set up an appointment within 2 days and we started looking for vehicles.
TONIA KELLEY
5/6/2025
Carol, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Haley B|2025 Buick Envision
Confirmed Sales Customer
5/5/2025
Lovely experience, I felt good about my payment and I love my car. Everyone was friendly and great to work with
BEAU GLOSSINGER
5/6/2025
Haley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CLARKSTON, MI
Lucas B|2024 GMC Yukon XL 1500
Confirmed Service Customer
5/5/2025
Very professional.
5/6/2025
Lucas, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
MILFORD, MI
Michael P|2023 GMC Yukon
Confirmed Service Customer
5/5/2025
Excellent service per usual from Lafontaine. Always appreciate the experience of taking my vehicles to Lafontaine.
5/6/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Craig B|2025 Buick Envision
Confirmed Sales Customer
5/6/2025
My experience with Kelly Morlund at Lafontaine was extremely polite and professional. I could not be happier with my new car! And the service I received from my salesperson Kelly Morlund
KELLI MORLAND
5/7/2025
Craig, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Patricia B|2025 Buick Envision
Confirmed Sales Customer
5/6/2025
Thank you to everyone for another wonderful visit.
BRIAN KANYAK
5/7/2025
Patricia, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TWP, MI
Judith J|2025 Buick Enclave
Confirmed Sales Customer
5/6/2025
Great experience with Kelly Morland
KELLI MORLAND
5/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLOOMFIELD HILLS, MI
Sarah M|2025 Buick Encore GX
Confirmed Sales Customer
5/7/2025
Everything went perfect! The process was easy and I got everything that I was looking for!
TONIA KELLEY
5/8/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MUSKEGON, MI
Bernice C|2019 Buick Encore
Confirmed Service Customer
5/7/2025
The quote was less than the final cost and the explanation of the difference was not explained to my satisfaction. I was told that the advisor would check to see if the oil change would be covered and he never got back with me on the answer. I asked for a separate quote on brake pads and did not receive one. I did not receive a call when I was told my car would be ready.
5/8/2025
Bernice, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
HIGHLAND, MI
Lee K|2023 Buick Envision
Confirmed Service Customer
5/7/2025
Great service team ensure quality work with great communication
5/8/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
COMMERCE TOWNSHIP, MI
Robert L|2011 Chevrolet Malibu
Confirmed Service Customer
5/7/2025
Another great service experience at LaFontaine. My service advisor, Rich Langmaid and my service tech, Nate handled all of my concerns with precision. I was extremely happy with the service I received at LaFontaine. Thanks for all your help, Rich and Nate. What I wasn't happy about was the additional 3% charge to use my credit card. It didn't matter if I used my GM Card? It was suggested I use a debit card. Debit cards have far fewer protections then credit cards and I would never ever use one. I also checked with Belle Tire and Discount Tire and found that neither one charges their customers when they use a credit card. So LaFontaine's price match on tires is no longer competitive.
5/8/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us.
MILFORD, MI
Hassane S|2024 GMC Terrain
Confirmed Service Customer
5/7/2025
Outstanding
5/8/2025
Hassane, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
NORTHVILLE, MI
Elias J|2025 GMC Yukon XL
Confirmed Sales Customer
5/7/2025
Great service
LOOAY JAMOUA
5/8/2025
Elias, we're happy to hear you had such a positive experience with our team! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
COMMERCE TOWNSHIP, MI
Roy O|2021 Buick Encore GX
Confirmed Service Customer
5/7/2025
I arrived at the dealership and my car was checked in right away. I was there for an oil change and it was completed in just over one hour. The service representative was very polite and made sure that I had no questions about my service.
5/8/2025
Roy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Dustin S|2024 Buick Envision
Confirmed Sales Customer
5/7/2025
Excellent service made process super
HANDSOME GLOVER
5/8/2025
Dustin, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PINCKNEY, MI
Teresa P|2021 Buick Encore GX
Confirmed Service Customer
5/7/2025
Service advisor was awesome.
5/8/2025
Teresa, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, MI
Gary P|2023 Chevrolet Blazer
Confirmed Service Customer
5/7/2025
Staff was professional and answered all my questions, Just had an oil change and tire rotation it took way too long 1hour and 45 minutes
5/8/2025
Gary, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108
WHITE LAKE, MI
Michael P|2025 GMC Terrain
Confirmed Sales Customer
5/7/2025
Nate was awesome! Very smooth experience!
BEAU GLOSSINGER
5/8/2025
Michael, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
John P|2024 GMC Sierra 1500
Confirmed Service Customer
5/7/2025
They do what they say. Experience was top notch as usual.
5/8/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WOLVERINE LAKE, MI
Edward P|2024 GMC Sierra 3500 HD
Confirmed Service Customer
5/9/2025
Great experience as usual
5/11/2025
Edward, Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Frances R|2016 Buick Verano
Confirmed Service Customer
5/10/2025
Efficient excellent customer service
5/12/2025
Frances, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
HOWELL, MI
Stephanie V|2025 Buick Encore GX
Confirmed Sales Customer
5/10/2025
Efficient and effective experience. Everything was good and properly handled and planned out.
JARON DENTON
5/12/2025
Stephanie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Andrea B|2025 GMC Sierra 1500
Confirmed Sales Customer
5/10/2025
My purchase was quick and easy!
BRIAN KANYAK
5/12/2025
Andrea, your wonderful feedback and rating mean a lot to us. Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
WATERFORD, MI
Mary B|2024 GMC Terrain
Confirmed Service Customer
5/12/2025
Everything went very good. They even sent me a video of them checking out my vehicle.
5/14/2025
Mary, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Richele H|2024 GMC Yukon
Confirmed Service Customer
5/13/2025
I think 3 hours for an oil change is ridiculous. I was told when I bought my car that oil changes would be quick. After 3 hours I went to check and my car was just sitting in a parking lot. Not sure if I’ll be using the free oil changes
5/14/2025
Richele, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to the Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com or 248-714-1108 at your earliest convenience to discuss how we can turn this experience into a positive one.
CLARKSTON, MI
Michelle R|2025 Buick Envision
Confirmed Sales Customer
5/13/2025
Jaron was able to get me out of my lease and into an AWD Envision !
JARON DENTON
5/14/2025
Michelle, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Don C|2019 GMC 1500 Sierra
Confirmed Service Customer
5/14/2025
Nate did a great job taking care of me. I really appreciate the effort that he and the team did.
5/15/2025
Don, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
WATERFORD, MI
Melissa H|2025 Buick Envision
Confirmed Sales Customer
5/11/2025
The atmosphere was relaxing. The process was simplified and quick. The staff was awesome at answering questions. A great experience all around. Everyone was friendly and felt like was dealing with family.
BRIAN KANYAK
5/12/2025
Melissa, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We look forward to your next visit! Take care!
WATERFORD, MI
Randall P|2025 Buick Enclave
Confirmed Service Customer
5/11/2025
Several appointments issue with tire sensors and screen displays. Failed 30 minutes after left dealership. Brand new enclave this has been going on for 6 months.
5/12/2025
Randall, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
COMMERCE TOWNSHIP, MI
James S|2020 GMC Acadia
Confirmed Service Customer
5/12/2025
I went in for an oil change and filter change. I was told it would be about an hour wait. It was and I was on my way. No complaints.
5/14/2025
James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Mark H|2011 Buick LACROSSE
Confirmed Service Customer
5/12/2025
Great and professional service. Thank you for keeping my car in top shape!
5/13/2025
Mark, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BRIGHTON, MI
Deborah W|2025 GMC Canyon
Confirmed Sales Customer
5/13/2025
Kelli Moreland was our sales rep and she did a fantastic job locating and finalizing the sale of my red 2025 GMC Canyon 4WD Elevation truck.
KELLI MORLAND
5/14/2025
Deborah, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Juan L|2024 Buick Encore GX
Confirmed Service Customer
5/14/2025
It is the 2nd time that I bring my car for a normal service and In both times I mentioned about the noisy breaks when I going in reverse. However they mentioned that is normal and refused to check it, again. I am still facing that issue and the statement from the service team was: "We can not do anything". It is a brand new car that does not sounds like it.
5/15/2025
Juan, we're disappointed to hear of the negative experience you had at our location. Please reach out to our Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 when you can so we can address this situation directly. Thank you and have a great day.
CLARKSTON, MI
Karen B|2022 GMC Acadia
Confirmed Service Customer
5/14/2025
Quick
5/15/2025
Karen, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Keith A|2025 GMC Sierra 1500
Confirmed Sales Customer
5/16/2025
Everything went absolutely fine.
THOMAS SCHUMACHER
5/17/2025
Keith, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Joan L|2025 Buick Encore GX
Confirmed Sales Customer
5/16/2025
Have purchased cars from you for many years. Always polite and works with me
KELLI MORLAND
5/17/2025
Joan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Timothy S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
Mike Greenwald was helpful, friendly and polite. Upfront pricing and timely oil changes and tire rotations. I highly recommend Mike and LaFontaine Buick GMC to every one.
5/17/2025
Timothy, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Gayle B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2025
I came in for a tire monitoring light, since I had previously been in and the sensor was 're learned' but did not work, the had to still run the diagnosis before replacing the sensor. Personally, my only issue is why run the diagnostic when you already know it was done, it was 'fixed' but is still not working. I get that by running the diagnostic again I get charged for a longer labor time, but I think the 2nd diagnostic is unnecessary and a waste of my time sitting for the extra hour. From when I got my inspection video at 11:14 (an hour after I checked in at 10:10am) and when my payment processed (at 11:41am), my estimate is this service should only have taken 30-40 minutes at most. It baffles my mind as to why I can't walk in and ask for something to be changed out (2 times now mind you (oil change & this service) and I still have to have 2 diagnostics and one failed solution before what I asked for is done.
5/20/2025
Gayle, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
HOWELL, MI
Shirly S|2016 GMC Terrain
Confirmed Service Customer
5/19/2025
Everyone very friendly and helpful. I was taken care of as soon as I arrived at the dealership. I had to leave my car there overnight and was given a courtesy ride home and picked up the next day for s ride back to the dealership. Car repairs completed and my brakes feel good again.
5/20/2025
Shirly, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Kyle D|2021 Chevrolet Traverse
Confirmed Service Customer
5/19/2025
Couldn’t figure out an adequate way to do warranty work and oil change took over 3hrs when they told my wife it would be 2 or less
5/20/2025
Kyle, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
MILFORD, MI
Gary V|2023 Buick Encore GX
Confirmed Service Customer
5/19/2025
I had scheduled an appointment for our routine oil change and tire rotation. When I arrived, I was given the information that because at my last oil change I requested synthetic oil which has a longer life. My car was given a car wash and I was on my way!
5/21/2025
Gary, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Stephen W|2025 Buick Envision
Confirmed Sales Customer
5/20/2025
Bob Staples is number 1, integrity, knowledge, presentation. Tom Schumacher, is a great asset to the team. These guys are the reason I travel 25 miles to purchase my third vehicle in seven years.
THOMAS SCHUMACHER
5/21/2025
Stephen, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
FARMINGTON, MI
Todd B|2011 Chevrolet Silverado
Confirmed Service Customer
5/20/2025
FRIENDLY FAST SERVICE
5/21/2025
Todd, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HARTLAND, MI
Paul J|2024 Buick Envision
Confirmed Service Customer
5/20/2025
Would never go anywhere else!!!
5/21/2025
Paul, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Louis B|2025 Buick Encore GX
Confirmed Sales Customer
5/15/2025
Thomas my salesman was No 1 .Very knowledgeable
THOMAS SCHUMACHER
5/16/2025
Louis, we're glad to hear you found Thomas so knowledgeable! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Faye M|2024 GMC Terrain
Confirmed Service Customer
5/15/2025
Prompt professional and friendly. All questions answered and explained.
5/16/2025
Faye, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Frank T|2025 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
Completed the service call without issue and in short order.
5/16/2025
Frank, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
BRIGHTON, MI
Kent L|2024 GMC Terrain
Confirmed Service Customer
5/15/2025
The professional, courteous staff. Made warranty repairs to my vehicle an easy, pleasant experience.
5/16/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
HOLLY, MI
John S|2021 GMC 1500 Sierra
Confirmed Service Customer
5/16/2025
Easy in and out and video is great
5/18/2025
John, we really appreciate your positive review! Thank you, and have a fantastic day!
BRIGHTON, MI
Michael J|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
5/16/2025
Flawless. Smooth. Friendly. Professional.
BEAU GLOSSINGER
5/19/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Rebekah S|2025 Buick Encore GX
Confirmed Sales Customer
5/20/2025
Morgan was great! She was awesome start to finish! Loved that she threw i lifetime oil changes!!!!
MORGAN WING
5/21/2025
Rebekah, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Michael P|2025 GMC Acadia
Confirmed Service Customer
5/20/2025
Very relaxing wait area. Great that you can have a morning snack while waiting for your vehicle.
5/21/2025
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Ann J|2024 Buick Envision
Confirmed Service Customer
5/21/2025
Loved the video walk around, the waiting area and cafe, and the text updates.
5/22/2025
Ann, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
WIXOM, MI
Barbara T|2025 Buick Envision
Confirmed Sales Customer
5/21/2025
We enjoyed working with JP Farmer.
JONPAUL FARMER
5/22/2025
Barbara, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROSCOMMON, MI
William W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
5/21/2025
I believe that problem was missed the first time I brought truck in to be checked for transmission problems. Truck was found with low transmission fluid with only 4000 miles on the truck but they did not find a leak. At 8000 miles, transmission failed and I had to be towed in. They said it was damage and not covered by warranty. Any problem with the truck was there on first visit and missed. Dealer unwilling to take any responsibility or share any cost.
5/22/2025
William, we regret to hear that your experience with us was not a more positive one. We hope you are willing to give us another chance. Please reach out to the Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com Or 248-714-1108 so we can work towards a resolution.
WEST BLOOMFIELD, MI
Daniel G|2021 Buick Envision
Confirmed Service Customer
5/21/2025
Rich Langmaid is an excellent service advisor. He is both knowledgeable and helpful. My oil change was completed in just over an hour. My previous oil change took 2 1/2 hours. I was pleased with this result.
5/22/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
MILFORD, MI
Michele R|2024 Buick Envision
Confirmed Service Customer
5/22/2025
Jayden in Service helped me out with my car. He is extremely knowledgeable and very helpful. It was a pleasure coming there for service.
5/23/2025
Michele, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
STERLING HEIGHTS, MI
Patrick G|2023 GMC Sierra 1500
Confirmed Service Customer
5/22/2025
Rich took good care of me
5/23/2025
Patrick, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We look forward to your next visit! Take care!
HIGHLAND, MI
Christopher M|2025 Buick Encore GX
Confirmed Sales Customer
5/22/2025
Great experience. Low pressure sales that worked with us to get what we wanted while working with our time line. No hidden supprises as signing i.e. upcharge for paint protectant, tire warranty, etc like we have experienced at other dealers. Definitely will coming back for our next vehicle.
GREGORY PAYNE
5/23/2025
Christopher, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
Chelsea F|2022 Buick Encore
Confirmed Service Customer
5/22/2025
Limited communication on the status of my vehicle, even with repeatedly reaching out to the dealership
5/23/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 to discuss your concerns, as your satisfaction is of utmost importance to us.
SWARTZ CREEK, MI
David R|2025 GMC Sierra 1500
Confirmed Sales Customer
5/22/2025
Clean dealership Sales person was well prepared
KELLI MORLAND
5/23/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WIXOM, MI
Kenneth Y|2026 GMC Terrain
Confirmed Sales Customer
5/22/2025
It was great, We worked with Ross Preston he was very interested in our needs and listened to are needs in a new vehicle. The dealership was very clean and we thought it was great.
TIMOTHY SHIPP
5/23/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BRIGHTON, MI
Kevin B|2024 GMC Sierra 1500
Confirmed Service Customer
5/22/2025
Great service
5/23/2025
Kevin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Andrew L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
5/22/2025
Clean facility, friendly, very clear on what was going on while i waited. The video of my inspection that came to my cell was very cool.
5/23/2025
Andrew, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WATERFORD, MI
Mickey G|2023 Buick Envision
Confirmed Service Customer
5/22/2025
2 hours just to change the oil and rotate the tires. Much longer than I anticipated.
5/23/2025
Mickey, we appreciate you taking the time to leave us this feedback. Please reach out so we may identify ways to improve your experience. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HIGHLAND, MI
Rickiee R|2026 GMC Terrain
Confirmed Sales Customer
5/22/2025
Very helpful and made the experience great!
PAMELA ABBO
5/23/2025
Rickiee, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
HIGHLAND, MI
Carol J|2025 Buick Encore GX
Confirmed Sales Customer
5/22/2025
Great experience
BRYCE MOJICA
5/23/2025
Carol, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
IRA, MI
Jeffrey B|2023 GMC Yukon
Confirmed Service Customer
5/24/2025
My truck is like new. Great job
5/26/2025
Jeffrey, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
HIGHLAND, MI
Maryann L|2014 GMC Acadia
Confirmed Service Customer
5/24/2025
Kevin Brite is great he always answers all of my questions and keeps me informed about the status of my vehicle. Service department sends video of what's going on very easy to understand. Also it's so helpful I can drop off and get a ride home and get picked up again.
5/26/2025
Maryann, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We sincerely value your business and look forward to your next visit!
DAVISBURG, MI
Jeanette W|2022 GMC Canyon
Confirmed Service Customer
5/23/2025
Excellent service. Waiting area awesome. Only negative, on my way home my low tire pressure light came on for one tire. Registered 26 and stayed there. Don’t know if it wasn’t filled correctly or some other problem.
5/25/2025
Jeanette, thank you for taking the time to leave us your honest feedback. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
MACOMB, MI
Christian F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2025
Easy and excellent experience!
5/26/2025
Christian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
howell, MI
Brian M|2025 GMC Sierra 1500
Confirmed Sales Customer
5/26/2025
My 5th vehicle purchase with Kurt Chappelle. He's always been great to work with.
BRYCE MOJICA
5/26/2025
Brian, thank you so much for your positive comments about LaFontaine Buick GMC! We hope you have a great day!
FENTON, MI
Amy D|2024 GMC Sierra 1500
Confirmed Service Customer
5/26/2025
Everything went smoothly and the truck was fixed in a few days.
5/27/2025
Amy, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Brian P|2025 Buick Envision
Confirmed Sales Customer
5/26/2025
Being a 40 year service employee in Engineering/Finance I expect our dealership network to look after the customer. After our previous dealership (Champion Chevrolet of Howell) of almost 10 years showed us an extremely poor customer experience we switched to LaFontaine of Highland. The team there went above and beyond. Well done!
MICHAEL KESSLER
5/27/2025
Brian, we want all our clients to have a comfortable and stress-free experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
BRIGHTON, MI
Steven C|2024 GMC Yukon
Confirmed Service Customer
5/28/2025
Service rep was very helpful and polite.
5/29/2025
Steven, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Lawrence R|2025 GMC Canyon
Confirmed Sales Customer
5/28/2025
Friendly and honest
GREGORY PAYNE
5/29/2025
Lawrence, thank you so much for your positive comments about LaFontaine Buick GMC! We hope you have a great day!
COMMERCE TOWNSHIP, MI
Harry G|2025 Buick Encore GX
Confirmed Sales Customer
5/28/2025
I have always been very happy with Henri and his personality and professionalism, the dealership is also very nice and respectful to me.
ALBERT KENNEWEG
5/29/2025
Harry, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
CLARKSTON, MI
Joe E|2019 GMC 1500 Sierra
Confirmed Service Customer
5/27/2025
The dealership and it's employees are top notch...
5/27/2025
Joe, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
Gregory B|2025 Chevrolet Trax
Confirmed Service Customer
5/28/2025
Easy, fast, comprehensive.
5/28/2025
Gregory, we are pleased to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, MI
David R|2024 GMC Terrain
Confirmed Service Customer
5/28/2025
I was well looked after by Kevin Bright. Repair to vehicle was fast and efficient.
5/29/2025
David, thank you so much for your positive comments about LaFontaine Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
CLARKSTON, MI
James M|2024 GMC Sierra 3500 HD
Confirmed Service Customer
5/28/2025
5 guys at they’re desk,they left me standing there without saying a word.tires are supposed to be 59 front 80 rear they put 82 all 4
5/29/2025
James, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
NEW HUDSON, MI
Hildegard C|2022 GMC Terrain
Confirmed Service Customer
5/28/2025
The appointment was at 7:30am but I did not get helped until almost 8am. It was busy due to it being after a holiday weekend. I was notified by the manager and the service department where my tune up was at. When my car was done the staff member that called used the home phone instead of the cell phone number, so he had to come get me in the lounge area. The person who signed me in was not the same person to check me out. My car was not washed. The time frame I was given was correct between an hour and an hour in a half. The Lounge is marvelous.
5/29/2025
Hildegard, thank you for taking the time to leave us your honest feedback. Here at LaFontaine Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager to discuss ways we can better serve you in the future. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WEST BLOOMFIELD, MI
Cheryl T|2024 GMC Terrain
Confirmed Service Customer
5/29/2025
Very friendly, efficient and reasonable in pricing. Very happy with the service I received. Thank you
5/30/2025
Cheryl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
James A|2023 GMC Sierra 1500
Confirmed Service Customer
6/2/2025
Very nice dealership, service advisor was pleasant, but, it takes way to long to have an oil change done. I had an appointment and it still took two hours. Spent some time, 30 mins, in the Cadillac showroom, not a single sales person ask me if I needed assistance. They were all at their desks looking at me..... While walking the lots killing time for over an hour, only one salesman asked me if I needed help. Folks, you have to engage customers if you want to sell cars..........
6/3/2025
James, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HOWELL, MI
John P|2025 GMC Sierra 1500
Confirmed Service Customer
5/28/2025
2 hours, for an oil change seems to be way too long. Also, now the check engine light is on
5/29/2025
John, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
HIGHLAND, MI
Michael H|2016 GMC Terrain
Confirmed Service Customer
5/28/2025
The repair work was excellent. Your phone system sucks. I had to go to the store to make an appointment to get the work done. I can't imagine that a phone system that bad is good for business.
5/29/2025
Michael, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
HOLLY, MI
Linda R|2019 Buick Envision
Confirmed Service Customer
5/28/2025
Nice service person
5/29/2025
Linda, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
WHITE LAKE, MI
Rebecca R|2025 GMC Acadia
Confirmed Sales Customer
5/28/2025
Jose was great showing me all the features. He was very nice and good at his job.
BRIAN KANYAK
5/29/2025
Rebecca, thank you for your kind review; we are happy to pass along your comments to Jose here at LaFontaine Buick GMC! We look forward to your next visit! Take care!
HOLLY, MI
Elizabeth N|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/29/2025
Had my car for 2 days asked for tires to be checked because the pressures were high on ALL 4 due to winter tire pressure and picked my car up with the same tire pressure except for the rare FLAT tire
5/30/2025
Elizabeth, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WEST BLOOMFIELD, MI
Gill R|2022 GMC 1500 Sierra
Confirmed Service Customer
5/29/2025
Zac took great care of me on a claim I had with nitro insurance group ordered my tire and did a great job thanks.
5/30/2025
Gill, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Paula V|2023 Buick Encore GX
Confirmed Service Customer
6/2/2025
Four way flashers weren’t functioning. Door locks had some issues. Joel in the service department was especially attentive.
6/4/2025
Paula, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BRIGHTON, MI
Donald W|2025 GMC Acadia
Confirmed Sales Customer
6/2/2025
Possibly, the easiest and most efficient auto dealership experience I have been a part of.
MICHAEL KESSLER
6/3/2025
Donald, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
SOUTH LYON, MI
Harry P|2016 GMC Acadia
Confirmed Service Customer
6/2/2025
This was for a airbag recall for my 2016 Acadia. I was originally told it would take a few hours to complete and offered a shuttle home. I asked when I arrived if I could wait for it even if it took 3 hours since I had meetings I could work on while I waited. The service advisor walked in the garage area to check and stated that they could accommodate me. The repair only took 30-40mins and I was back on the road before my block of meetings which was very much appreciated.
6/3/2025
Harry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Laura C|2019 Buick Encore
Confirmed Service Customer
6/2/2025
Very efficient
6/4/2025
Laura, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARTLAND, MI
Joseph J|2023 GMC Yukon
Confirmed Service Customer
6/3/2025
My service consultant, Rich Langmaid, was very helpful in getting answers for my concerns regarding travel trailer towing and my vehicle suspension limitations.
6/4/2025
Joseph, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
HARTLAND, MI
Jason W|2020 Buick Enclave
Confirmed Service Customer
6/4/2025
This was my first experience where I was just sort of caught by surprise. First, when I got out of the car for service someone did a thorough walkthrough of the car. Immediately after that, the person tried (I say tried because he said his machine wasn't working) to pull the codes on the car. I'll say I get it. They have to protect themselves, but it was just awkward the way it was done. The second item that caught my surprise was I had the battery replaced. The original person (who wasn't my service advisor) said the battery was $300. Which I agreed to, but did question the cost of the battery. When the car was done my service advisor was in and called me to his desk. He was shocked (or appeared shocked) that they put that battery in the car. Anyway, it wasn't worth trying to dig into that because it was over. However, it just makes you wonder about the intentions. I've always had my car serviced there (minus the tires I just had installed) and never experienced issues. The experience may make me rethink having service done at that dealership again. In this case one could argue that nothing was wrong ... but it's the feeling you walk away with.
6/5/2025
Jason, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
SOUTH LYON, MI
George B|2025 Buick Envision
Confirmed Sales Customer
6/3/2025
Kelli is a excellent sales person very knowledgeable
KELLI MORLAND
6/4/2025
George, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
TECUMSEH, MI
Kelli J|2025 Buick Encore GX
Confirmed Sales Customer
6/3/2025
I was particularly impressed with Beau's patience, knowledge, and willingness to answer all of my questions. He made the entire process smooth and stress-free. I also appreciate the quality of the vehicle, and the clear and straightforward communication regarding the purchase agreement. I Love my new Buick Enclave!!
BEAU GLOSSINGER
6/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
LAKE ORION, MI
Jill M|2025 GMC Acadia
Confirmed Sales Customer
6/4/2025
Great customer service!
DEONTE SCOTT
6/5/2025
Jill, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CHELSEA, MI
Jonathon W|2025 GMC Sierra 1500
Confirmed Sales Customer
6/4/2025
Morgan wing was the best salesperson you could ask for I have purchased 1 car and leased another from her in the last 2 years
MORGAN WING
6/5/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PINCKNEY, MI
Marie K|2025 GMC Sierra 1500
Confirmed Sales Customer
6/4/2025
The salesperson Pamela, was so helpful with finding the vehicle I was looking for. She made the whole process stress free. Would definitely recommend her to friends and family.
PAMELA ABBO
6/5/2025
Marie, thank you so much for your positive comments about LaFontaine Buick GMC! Thanks again for the recommendation, and have an amazing day!
TROY, MI
Ashanti B|2021 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
Came in for an oil change. I was appreciative of the great customer service, nice roomy seating area and bistro with a complimentary drink for having service done, and also the the great price on the oil change!
6/10/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
YPSILANTI, MI
Anne-Marie P|2023 Buick Enclave
Confirmed Service Customer
6/9/2025
Organized and friendly
6/10/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
HIGHLAND, MI
Elizabeth L|2024 Buick Encore GX
Confirmed Service Customer
6/9/2025
Everything went smoothly .
6/10/2025
Elizabeth, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
HIGHLAND, MI
Eric C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2025
Long wait. 2hrs for oil change.
6/10/2025
Eric, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WATERFORD, MI
Ann C|2023 GMC Acadia
Confirmed Service Customer
6/9/2025
Very nice service manager however I came in for a 4pm Friday appointment and they indicated it would be an hour and a half. Fine, I had my husband pick me up and told them when it was done to lock the keys in it and I could pick up later. They said I would receive a text when complete to pay and yes, they would lock up car in lot. I never heard back from anyone Friday night. They kept the vehicle overnight which was fine, however it would have been nice to get a call back saying it had not been completed, and they were keeping it, so I wasn't wondering why I did not hear back at all Friday.
6/10/2025
Ann, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
HARTLAND, MI
Edward Z|2023 Buick Enclave
Confirmed Service Customer
6/10/2025
I was greeted promptly. My vehicle was service quickly, delivered back to me clean and ready to go. I couldn't ask for more.
6/11/2025
Edward, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Shawn L|2025 Buick Envision
Confirmed Sales Customer
6/10/2025
Your facility is beautiful and clean. Brian Kanyak is wonderful to work with.
BRIAN KANYAK
6/11/2025
Shawn, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
CLARKSTON, MI
Adil H|2025 Buick Envision
Confirmed Sales Customer
6/10/2025
I love the service but not the car wash
PAMELA ABBO
6/11/2025
Adil, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WEST BLOOMFIELD, MI
Mark S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/10/2025
Great experience! Second vehicle I bought from Mike Kessler. He has never steered me wrong.
MICHAEL KESSLER
6/11/2025
Thanks Mark! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRIGHTON, MI
David M|2025 GMC Terrain
Confirmed Service Customer
6/11/2025
Excellent service. Nice to be able to wait for the oil change and tire rotation and have both done in an hour. Very professional. Great waiting area. Nate is outstanding service rep. Customer oriented and very thorough. Good communication skills.
6/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WHITMORE LAKE, MI
Paul K|2025 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Basic maintenance visit. Oil change and tire rotation, delivered as expected.
6/11/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
BERKLEY, MI
Richard D|2021 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
Everything went smooth - Waiting for a call on a back ordered part - but have not heard from anyone in Service yet.
6/11/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager, Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108.
FENTON, MI
David C|2025 Buick Envision
Confirmed Sales Customer
6/11/2025
.
MICHAEL KESSLER
6/12/2025
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
MILFORD, MI
Richard R|2021 Buick Encore GX
Confirmed Service Customer
6/11/2025
everything went well
6/12/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
MILFORD, MI
Earl H|2025 GMC Yukon
Confirmed Sales Customer
6/11/2025
Brian K makes everything easy and seamless!
BRIAN KANYAK
6/12/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WHITE LAKE, MI
Susan D|2023 GMC Acadia
Confirmed Service Customer
6/12/2025
The dealership is fantastic & the ammenities are great!! The employees were friendly, helpful, & knowledgeable. The mileage stated on my work order was incorrect, but upon calling to point this out I was told that it wouldn't affect anything in the future. I actually "enjoy" waiting at LaFontaine dealership for my service needs!!!
6/13/2025
Susan, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
CLARKSTON, MI
Nicholas H|2024 GMC Sierra 1500
Confirmed Service Customer
6/12/2025
Great experience work was completed in professional and timely manner.
6/13/2025
Nicholas, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
FENTON, MI
Lea B|2025 Buick Envision
Confirmed Sales Customer
6/12/2025
The showroom is beautiful and I really like Beau he is the best salesman!
BEAU GLOSSINGER
6/13/2025
Lea, we are so happy to read such a great review about LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Mary L|2023 Buick Envision
Confirmed Service Customer
6/12/2025
Quick and kept me informed of the progress.
6/13/2025
Mary, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
MILFORD, MI
David Z|2025 Buick Envision
Confirmed Sales Customer
6/12/2025
Professional and courteous sales team. Jose Martinez has helped us with our past 3 leases and has been a pleasure to have his assistance.
BRIAN KANYAK
6/13/2025
David, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Cara B|2025 GMC Yukon
Confirmed Service Customer
6/4/2025
When my vehicle was done and Rich walked me out to it, he couldn’t find it. After searching for several minutes he located and had me walk out to the far parking lot. Then about 20 minutes into my 35 minute drive home my tire pressure sensors came on. In order for this to be fixed I had to drive back into the dealership the following week in order for the service team to correct the tire press Sensor.
6/5/2025
Cara, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to our Service Manager to Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108. We look forward to hearing from you.
GRAND BLANC, MI
Adam J|2024 GMC Sierra 2500 HD
Confirmed Service Customer
6/8/2025
The work on the vehicle was incomplete. Glove box was not properly put back together. The glove box damper was not reinstalled. The oil life was not reset.
6/9/2025
It is disappointing for us to hear that your experience was anything less than great. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WHITE LAKE, MI
Debra M|2025 Buick Encore GX
Confirmed Sales Customer
6/8/2025
Tonia is great to work with. Delivery driver is very pleasant to deal with.
TONIA KELLEY
6/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
SAGINAW, MI
Corey B|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
Working John Edwards and the team at LaFontaine always go so smooth!!
JOHN EDWARDS
6/10/2025
Corey, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Debra C|2020 Buick Envision
Confirmed Service Customer
6/9/2025
My car was serviced on time and with excellent care.
6/10/2025
Debra, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Lloyd R|2025 GMC Sierra 1500
Confirmed Sales Customer
6/9/2025
Henri did a great job in locating the exact GMC Sierra AT4 that I was looking for. He also engaged the finance team to find the most competitive financing for my purchase.
ALBERT KENNEWEG
6/11/2025
Lloyd, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
HARTLAND, MI
Fay T|2025 Buick Encore GX
Confirmed Sales Customer
6/11/2025
Calvin was knowledgeable, welcoming, and answered all my questions!
CALVIN CAREY
6/12/2025
Fay, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORCHARD LAKE, MI
William E|2024 GMC Canyon
Confirmed Service Customer
6/13/2025
Quick and painless
6/13/2025
William, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
James B|2021 Chevrolet Corvette
Confirmed Service Customer
6/13/2025
Great service
6/15/2025
James, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Scott S|2025 GMC Sierra 1500
Confirmed Sales Customer
6/13/2025
Fast and efficient
MICHAEL KESSLER
6/15/2025
Scott, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Patrick G|2023 GMC Sierra 1500
Confirmed Service Customer
6/13/2025
Rich and Brian took good care of me.
6/15/2025
Patrick, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
HIGHLAND, MI
Jennifer B|2015 Buick Encore
Confirmed Service Customer
6/13/2025
Most helpful ..kind...
6/16/2025
Jennifer, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Mark H|2008 Chevrolet Silverado
Confirmed Service Customer
6/16/2025
Great service as always!
6/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Nancy C|2017 GMC Acadia
Confirmed Service Customer
6/16/2025
Service was great.
6/17/2025
Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BRIGHTON, MI
Jessie A|2025 Buick Encore GX
Confirmed Sales Customer
6/16/2025
As Always I Had A Grade A Experience With LaFontaine in Highland, Michigan. Bob Staples Is Seasoned Salesman And Also Knowledgeable In My Needs For Comfort And Affordability! Bob Has Been My Go To Person For Years. A True Asset To LaFontaine. I also had the pleasure to meet Thomas Schumacher A Leasing Consultant That Was Knowledgeable And Comfortable Talking With. I Recognize His Ability To Engage With The Customer And Make That Customer Comfortable With Their Needs Being Met. Thank You LaFontaine Of Highland, Michigan
THOMAS SCHUMACHER
6/17/2025
Jessie, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
STERLING HEIGHTS, MI
Susan D|2024 GMC Sierra 1500
Confirmed Service Customer
6/17/2025
Very timely
6/18/2025
Susan, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Michael D|2023 GMC Canyon
Confirmed Service Customer
6/11/2025
I really like LaFontaine because I trust them to do good work at a fair price. They aren’t the closest dealer to me, but I think the longer drive is worth it.
6/12/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
CLARKSTON, MI
Patricia T|2016 Buick LaCrosse
Confirmed Service Customer
6/12/2025
From the moment I pull my car in I'm treated with professional people.
6/13/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
MILFORD, MI
Mitchell D|2024 GMC Terrain
Confirmed Service Customer
6/12/2025
nothing to tell
6/13/2025
Mitchell, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Joshua K|2025 GMC Sierra 1500
Confirmed Sales Customer
6/16/2025
My salesman (Nate Delia) was excellent. He communicated with me and was extremely friendly throughout the entire process!
BEAU GLOSSINGER
6/17/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Kathy S|2026 GMC Terrain
Confirmed Sales Customer
6/16/2025
Everyone was nice! Courteous and professional.
MICHAEL KESSLER
6/17/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
HIGHLAND, MI
Adrianna W|2026 GMC Terrain
Confirmed Sales Customer
6/16/2025
10/10, no issues
MICHAEL KESSLER
6/17/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
AUBURN HILLS, MI
Kevin W|2025 GMC Sierra 1500
Confirmed Sales Customer
6/16/2025
My experience at the dealership was excellent!
PAMELA ABBO
6/16/2025
Kevin, we are very happy to have provided you with such a positive experience! We hope to see you soon!
EATON RAPIDS, MI
Paul B|2025 Buick Envision
Confirmed Sales Customer
6/16/2025
Super impressed with the sales staff and financing staff. The place looks amazing as well.
MICHAEL KESSLER
6/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Gloria B|2025 Buick Encore GX
Confirmed Sales Customer
6/17/2025
Mike Kessler and his assistant were great to work with. Very friendly, helpful and knowledgeable. I will recommend them and the dealership to all my family and friends.
MICHAEL KESSLER
6/18/2025
Gloria, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Ryan D|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
6/17/2025
Still waiting on updated maintenance agreement or confirmation of cancellation and money being applied to accessories being installed this week. No response from team on maintenance agreement yet. Purchased not only this truck but also a suv the following day and have not heard back in 6 days on maintenance agreement.
HOWELL, MI
Stephen Z|2025 Buick Envista
Confirmed Sales Customer
6/17/2025
Mike Kessler is the best.
MICHAEL KESSLER
6/18/2025
Stephen, thank you for your kind words and this wonderful review! We hope to see you soon!
BLOOMFIELD HILLS, MI
Robert M|2025 Buick Envista
Confirmed Sales Customer
6/19/2025
We got everything we asked for. Seemless buying process.
LANCE NICHOLS
6/20/2025
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Theresa D|2021 Chevrolet Colorado
Confirmed Service Customer
6/19/2025
Very helpful and quick to find the problem
6/20/2025
Theresa, we want all our clients to have a comfortable and stress-free experience with us! We can't wait to see you again, have a great day.
HIGHLAND, MI
Nick G|2020 GMC Terrain
Confirmed Service Customer
6/19/2025
I didn't expect to wait 2 hrs for an oil change and front end alignment, with an appointment. The dealership did not review or provide documents regarding the front end alignment which they suggested I get.
6/20/2025
Nick, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
WHITE LAKE, MI
Joyce W|2025 Buick Envision
Confirmed Sales Customer
6/19/2025
Nate Delia went overboard to make sure I was satisfied. He exceeded my expectations!
BEAU GLOSSINGER
6/20/2025
Joyce, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Pasquale A|2021 GMC 1500 Sierra
Confirmed Service Customer
6/21/2025
I took my 2021 GMC Sierra AT4 in for an oil change. I purchased it from your dealership in 2021 and have my oil changes done at your dealership. The friendly staff and mechanics were very helpful. My truck has 24,500 miles on in total after 4 years. I never had any problems with it. I told the advisor about the dash info I got a couple weeks ago about brake fault and he would check it out. When the advisor came out to tell me my truck was ready, he said my rear disc brakes were completely shot and need replacing, but the front brakes were OK. I have been buying GM products since 1966 when I bought a new Impala. I've owned corvettes, Pontiac GTO's, Chevelles, Citations, about 10 pickups, and currently my wife owns a 2023 Blazer. I was floored to hear the brakes on the rear needed to be completely replaced. I have always been very knowledgeable about motor vehicles and done my own work when needed on them. Including engine rebuilds, transmissions, brakes, rearends, etc . I always take good care of my vehicles. I only put 6000 miles a year on this AT4 Sierra. I never heard in all my experience with my vehicles of the rear brakes wearing out in 24000 mile and before the front brakes which do most of braking. The advisor said this is because AT4 is "designed to do most of the braking with the rears". You got to be kidding,. I check the internet and found numerous owner complaints about the rear brakes on the AT4 Sierra wearing out with 25,000 miles while the front brakes last over twice as much. Obviously this is a design flaw or some kind of poor quality brake pads / rotors., I think you should tell the people who buy AT4 Sierras of this problem along with GM to cover the repairs. I will be sending a letter to GM and hopefully I will get some some positive response and compensation in the cost of replacement ($1100).
6/23/2025
Pasquale, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
SOUTH LYON, MI
Steve A|2025 GMC Sierra 1500
Confirmed Sales Customer
6/17/2025
good
PAMELA ABBO
6/18/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ROCHESTER HILLS, MI
Terrence H|2022 GMC 1500 Sierra
Confirmed Service Customer
6/19/2025
Everything was great.
6/20/2025
Terrence, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Shelley C|2024 Buick Enclave
Confirmed Service Customer
6/20/2025
Very professional and friendly staff all the way around
6/23/2025
Shelley, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We look forward to your next visit! Take care!
WHITE LAKE, MI
Dennis D|2023 GMC Acadia
Confirmed Service Customer
6/20/2025
Victoria, was knowledgeable and helpful.
6/23/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We hope you have a great day!
COMMERCE TOWNSHIP, MI
Patricia R|2020 Buick Encore GX
Confirmed Service Customer
6/20/2025
Very timely and professional attention
6/23/2025
Patricia, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
HARTLAND, MI
Francis D|2021 GMC 1500 Sierra
Confirmed Service Customer
6/23/2025
Great communication and quick turnaround.
6/24/2025
Francis, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
FARMINGTON HILLS, MI
Tom M|2023 GMC Sierra 1500
Confirmed Service Customer
6/23/2025
Very efficient process. Communication is very good. And, love the multipoint video.
6/24/2025
Tom, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
CANTON, MI
Anthony G|2017 GMC Yukon
Confirmed Service Customer
6/23/2025
This is the very best dealership! Employees are very friendly and are willing to help in anyway they can. Nick and Thomas are the best!!! Never ever had a bad experience at this dealership.
6/24/2025
Thanks Anthony! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MILFORD, MI
Suzanne M|2020 GMC Canyon
Confirmed Service Customer
6/24/2025
The customer waiting area is very pleasant making waiting for service to be completed an easy experience. The wait time was exactly stated.
6/25/2025
Suzanne, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WHITE LAKE, MI
Jill G|2020 Buick Encore
Confirmed Service Customer
6/24/2025
Joel was nice and attentive when I first came in.
6/25/2025
Jill, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
HIGHLAND, MI
Christopher E|2023 GMC Sierra 1500
Confirmed Service Customer
6/24/2025
Staff was very friendly and accommodating.
6/25/2025
Christopher, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
HOWELL, MI
Myron F|2024 GMC Sierra 3500 HD
Confirmed Service Customer
6/24/2025
air conditioner not fixed
6/25/2025
Myron, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
FARMINGTON HILLS, MI
Charles G|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/25/2025
Sales team was great. Made it a simple process.
ROBERT BLONDE
6/26/2025
Charles, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
CLARKSTON, MI
Eric B|2025 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
LaFontaine resolves mechanical issues quickly and efficiently. They keep you informed throughout the process. I strongly recommend their service department.
6/26/2025
Eric, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
BLOOMFIELD HILLS, MI
Melissa J|2025 Buick Encore GX
Confirmed Sales Customer
6/25/2025
Kelli was amazing to work with, I can’t say enough about her.
KELLI MORLAND
6/26/2025
Melissa, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
WATERFORD, MI
Jeffery R|2024 Chevrolet Blazer
Confirmed Service Customer
6/25/2025
They really do their best to help you out anyway they can.
6/26/2025
Jeffery, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WATERFORD, MI
Mark R|2025 Buick Envision
Confirmed Service Customer
6/25/2025
Had an issue with the Sign Recognition on my 2025 Buick Envision. The dealer did an update to the infotainment system and now it works properly.
6/26/2025
Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Gerald P|2024 GMC Canyon
Confirmed Service Customer
6/25/2025
I have been a loyal customer for many years. It is important to me when loyalty is returned.i have had the opportunity to work with a salesman ( Tom Schumacher ) who understands what I like and a service rep ( Kevin Bright ) who never try’s to oversell me…. Both are great guys and I’ve recommended to others many times.
6/26/2025
Gerald, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
WIXOM, MI
Richard C|2024 Buick Envision
Confirmed Service Customer
6/24/2025
Brought my car in for its first oil change/tire rotation/etc. The service advisor, Mike Greenwald, was very friendly, knowledgeable, helpful, and kept me up to date via text when the car was done. I waited in the lounge area and enjoyed a free beverage. I also stopped by to say hi to my sales rep, JP Farmer.
6/25/2025
Richard, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Daniel T|2025 GMC Acadia
Confirmed Service Customer
6/25/2025
Excellent
6/26/2025
Daniel, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
HOWELL, MI
June P|2023 Buick Envision
Confirmed Service Customer
6/26/2025
Mike Greenwalt was excellent. Polite, professional and explained everything
6/27/2025
June, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
MILFORD, MI
Anita T|2023 Buick Envision
Confirmed Service Customer
6/26/2025
Love everything about this dealership
6/27/2025
Anita, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
WATERFORD, MI
Kristin N|2024 Buick Envista
Confirmed Service Customer
6/27/2025
I had my oil changed and a tire rotation. I was on my way quickly and the staff were all very friendly and knowledgable. I love the video that is sent over showing the vehicle's inspection.
6/29/2025
Kristin, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
John F|2024 Buick Encore GX
Confirmed Service Customer
6/27/2025
Everything went well
6/30/2025
John, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
COMMERCE TOWNSHIP, MI
Mary K|2022 GMC Terrain
Confirmed Service Customer
6/27/2025
Good
6/29/2025
Mary, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Laurie W|2019 GMC Yukon XL
Confirmed Service Customer
6/27/2025
Always like the great service - been working with Victoria for years
6/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
HIGHLAND, MI
Jennitt C|2025 Buick Envista
Confirmed Sales Customer
6/28/2025
Very fast with getting me approved & the car I wanted
BEAU GLOSSINGER
6/30/2025
Jennitt, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
EASTPOINTE, MI
Amber M|2025 GMC Acadia
Confirmed Sales Customer
6/25/2025
Excellent experience. Will be back for the next one.
MICHAEL KESSLER
6/26/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
COMMERCE TOWNSHIP, MI
Dan H|2024 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
Great service by Victoria and others
6/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CLARKSTON, MI
Douglas N|2025 GMC Sierra 1500
Confirmed Sales Customer
6/26/2025
Rob Blonde was amazing to work with!
ROBERT BLONDE
6/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Cole C|2025 GMC Sierra 1500
Confirmed Sales Customer
6/27/2025
Very transparent and comfortable experience
MICHAEL KESSLER
6/29/2025
Cole, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WIXOM, MI
Erin R|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
6/27/2025
The sales assistant we worked with, AJ, was great. He communicated with us through the whole process and used technology to make the purchasing process easy and seamless. It was a wonderful extra service to deliver the truck to our house which made the logistics of vehicle delivery so much easier and more convenient.
MICHAEL KESSLER
6/29/2025
Erin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Andrew R|2024 Buick Encore GX
Confirmed Sales Customer
6/27/2025
Good experience
LANCE NICHOLS
6/29/2025
Andrew, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LITCHFIELD, MI
Belle S|2026 GMC Terrain
Confirmed Sales Customer
6/28/2025
Lance was so helpful and
LANCE NICHOLS
6/30/2025
Belle, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Belle S|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/28/2025
Lance was the best to work with, will def
LANCE NICHOLS
6/30/2025
Belle, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Cyrus Z|2024 GMC Terrain
Confirmed Service Customer
6/30/2025
Clean, friendly, great service, extremely accommodating, quick & easy. The technician inspection video was pretty impressive.
7/1/2025
Cyrus, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WARREN, MI
Steven C|2021 Chevrolet Traverse
Confirmed Service Customer
6/29/2025
Great service.
6/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
DAVISBURG, MI
Carolyn S|2025 Buick Enclave
Confirmed Service Customer
6/30/2025
Kevin was great as was the service department. I really like this dealership!
7/1/2025
Carolyn, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SOUTH LYON, MI
Patricia R|2017 Buick Envision
Confirmed Service Customer
6/30/2025
Kevin is great to work with.
7/1/2025
Patricia, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
TROY, MI
William R|2025 Buick Enclave
Confirmed Service Customer
6/30/2025
Well organized process. My technician, Mark, was extremely knowledgeable and pleasant to work with. The work performed, oil change and system check, I believe was done well as evident by the video provided. My first experience with the Service Department was a good one.
7/1/2025
William, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
HOWELL, MI
Richard S|2024 Buick Envision
Confirmed Service Customer
6/30/2025
They were on time and thorough.
7/1/2025
Richard, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
ROCHESTER HILLS, MI
Cathy M|2017 Chevrolet Cruze
Confirmed Service Customer
7/2/2025
My car was repaired at the collision site. They did an amazing job and kept me informed. Also answered any questions
7/4/2025
Cathy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Doris E|2024 Buick Enclave
Confirmed Service Customer
7/2/2025
It was
7/4/2025
Doris, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
STOCKBRIDGE, MI
Paul R|2025 Buick Enclave
Confirmed Service Customer
7/4/2025
My vehicle was delivered with a problem. The Retained Accessory Power for the radio/display was inop. As a result, the vehicle could not receive over the air updates. I took it to LaFontaine for service. They completed the update but did not repair the RAP. Service advisor Zaccory promised to call me when a loaner vehicle was available but never called. I received a call from Addison asking about my service experience. I explained my issue to her and she promised I would receive a follow-up call. That was 11 days ago and no call. I am very disappointed with the lack of attention to my requests for help.
7/7/2025
Paul, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WATERFORD, MI
Paige L|2025 Buick Envision
Confirmed Sales Customer
7/24/2025
Chase and Pam made buying my new 2025 Buick Envision a breeze! They got the vehicle in quickly, paperwork was done online, they even delivered the car to my home!
PAMELA ABBO
7/25/2025
Paige, we are very happy to have provided you with such a positive experience! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
WATERFORD, MI
James P|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/8/2025
It was very timely and smooth, everyone that I dealt with was very professional…
8/11/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We look forward to your next visit! Take care!
FENTON, MI
Scott P|2024 GMC Sierra 1500
Confirmed Service Customer
8/11/2025
Very professional. Used the shuttle.
8/13/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MILFORD, MI
Travis R|2020 Buick Encore
Confirmed Service Customer
8/11/2025
ALWAYS GOOD
8/13/2025
Travis, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WATERFORD, MI
Francis D|2020 GMC 3500HD Sierra
Confirmed Service Customer
8/11/2025
My Service Advisor Rich Langmaid is always on top of his game. My truck is serviced promptly and returned clean. The estimate is always accurate, and I am never surprised with a higher than expected bill.
8/13/2025
Francis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FARMINGTON HILLS, MI
Beverly S|2020 GMC Acadia
Confirmed Service Customer
8/11/2025
Fast, friendly service. Worked with me to get some of the needed service done in my time frame. The remainder will be scheduled when I have more time.
8/13/2025
Beverly, thank you so much for your positive comments about LaFontaine Buick GMC! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HIGHLAND, MI
Patricia L|2019 Buick Envision
Confirmed Service Customer
8/11/2025
sat for 2 hrs wait to find out why my new tire was loosing air . service manager finally told me the valve stem as leaking ,and asked if i wanted it fixed . told him that is why i was there .
8/13/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HARTLAND, MI
Jennifer C|2020 GMC Terrain
Confirmed Service Customer
8/11/2025
Even though there was some frustrations by the employees because the phones were out they did an amazing job of getting everyone through in a timely manner.
8/13/2025
Jennifer, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BRIGHTON, MI
William S|2018 GMC 1500 Sierra
Confirmed Service Customer
6/30/2025
Always great service
7/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
BRIGHTON, MI
Nicole N|2025 GMC Sierra 1500
Confirmed Sales Customer
6/30/2025
Rob Blonde is absolutely amazing. He does a phenomenal job explaining the process and helping our family purchase the best car for our needs. His level of customer service is unparalleled. He is trustworthy and accommodating.recommend a lot of people to work with him because of how awesome he is.
ROBERT BLONDE
7/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
BEVERLY HILLS, MI
Tracy M|2024 GMC Acadia
Confirmed Service Customer
7/2/2025
I had a great experience with my service at Lafontaine. Jaysen was professional and friendly. They have a comfortable waiting area. The inspection video from the technician was very informative.
7/4/2025
Tracy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Scott J|2022 GMC Acadia
Confirmed Service Customer
7/5/2025
I have been around and around about this car then I asked to speak with the manager and when I did speak to him I was spoken to extremely sarcastic and rude. I also had a hard time understanding why this car has been in the shop more than I have owned the car. I know nothing is going to be done about this and will be pushed aside. Very disappointing
7/7/2025
Scott, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
BYRON, MI
Michele P|2026 GMC Terrain
Confirmed Sales Customer
8/10/2025
Great friendly service!
DEONTE SCOTT
8/12/2025
Michele, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
HOLLY, MI
Bryan P|2025 GMC Canyon
Confirmed Sales Customer
8/11/2025
Salesman and everybody in there was very helpful
GREGORY PAYNE
8/13/2025
Bryan, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Robert C|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/11/2025
Great already had in something in mind, was able to work with Morgan and compare a few vehicles, and made a decision.
MORGAN WING
8/14/2025
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WATERFORD, MI
Raedene D|2022 Buick Encore
Confirmed Service Customer
8/11/2025
Someone from the dealership picked up my car and returned it. This was a big help to me because we live quite a distance away. This is a great service for older people like me.
8/13/2025
Raedene, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
COMMERCE TOWNSHIP, MI
Donna S|2023 GMC Acadia
Confirmed Service Customer
8/11/2025
It was fine
8/13/2025
Thank you so much for your positive comments about LaFontaine Buick GMC! We hope to see you soon!
WEST BLOOMFIELD, MI
Peter P|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/13/2025
Jaron Denton will be the only person I buy another vehicle from. Came in an hour before closing and no appointment. He was more than happy to help and didn't rush anything. He gave me all the options and incentives I qualified for, and he became our advocate when making a deal happen. Appreciated his attitude and true customer service to make things smooth.
JARON DENTON
8/14/2025
Peter, we're happy you found Jaron to be so supportive during your experience here at LaFontaine Buick GMC. Thank you so much for your feedback! We hope you have a great day!
SOUTH LYON, MI
Gordon G|2023 Buick Envision
Confirmed Service Customer
8/13/2025
The service tech was on time and very through and explained what he did. Very polite and knowledgeable.
8/16/2025
Gordon, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Kathleen K|2023 GMC Acadia
Confirmed Service Customer
8/13/2025
Always pleasant staff
8/16/2025
Kathleen, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Christian F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
Love the care this dealer shows me every time I need service.
8/16/2025
Christian, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Michael W|2016 GMC Yukon XL
Confirmed Service Customer
8/14/2025
Jason was great. I did not go ahead with the repair but the video from the technician was great.
8/17/2025
Michael, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
WHITE LAKE, MI
Chloe P|2026 Buick Encore GX
Confirmed Sales Customer
8/14/2025
Lance at Lafontaine in Highland was great
LANCE NICHOLS
8/17/2025
Chloe, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WHITE LAKE, MI
Danny F|2022 GMC 1500 Sierra
Confirmed Service Customer
8/14/2025
Did not get call that truck was done and couldn't call dealer on Saturday as their phones were all down. I Just showed up and waited 20 min in line at service desk, as only 2 service techs working. Hoping it was done. Took another 10 min to figure out it was just finishing.
8/17/2025
Danny, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 329-0285 to discuss your concerns, as your satisfaction is of utmost importance to us.
HOWELL, MI
Bobby D|2025 GMC Sierra 1500
Confirmed Sales Customer
8/12/2025
Morgan Wing was our sales consultant and she did a fantastic job in getting us a great deal and making the process easy and quick. We have never had such a wonderful experience when purchasing/leasing a vehicle as we did with Morgan. You have a great sales consultant on your team. The dealership is absolutely beautiful along with welcoming and kind employees. We will definitely be back in the future and will speak highly to friends and family with referring this dealership.
MORGAN WING
8/15/2025
Bobby, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
WATERFORD, MI
Adam R|2026 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
The process was so seamless and Pete Yatooma is the best in the business!
JOHN YATOOMA
8/16/2025
Adam, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROYAL OAK, MI
Robert G|2025 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
Jac Rhine did a PHENOMENAL job.
JACQUELINE RHINE
8/16/2025
Robert, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WATERFORD, MI
Joseph F|2024 GMC Sierra 1500
Confirmed Service Customer
8/14/2025
Quick and easy check-in, efficient service with video!
8/16/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
HARTLAND, MI
James A|2026 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
Tom Schumaker my salesman was great. Called me regularly, giving me updates about n my truck,when and where it would be built and delivered. He even had it delivered for me, big bonus , since I live by myself. Thanks Tom,I love the truck. Jim A
THOMAS SCHUMACHER
8/16/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
HANOVER, MI
William S|2023 GMC Terrain
Confirmed Service Customer
8/14/2025
Fast, on time, done correctly, and with a friendly smile
8/17/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
George K|2026 GMC Sierra 1500
Confirmed Sales Customer
8/14/2025
I was very pleased with your dealership. Everybody is so nice. Keep up the good work.
BEAU GLOSSINGER
8/17/2025
George, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
REDFORD, MI
Katelyn P|2025 Buick Encore GX
Confirmed Service Customer
8/15/2025
I was having issues with another dealership and they got me in and fixed my issues in an hour.
8/17/2025
Katelyn, thank you so much for your positive comments about LaFontaine Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
BATTLE CREEK, MI
Adrian A|2025 GMC Acadia
Confirmed Sales Customer
8/16/2025
High level and efficient.
GREGORY PAYNE
8/18/2025
Adrian, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PINCKNEY, MI
Michael J|2022 GMC 1500 Sierra
Confirmed Service Customer
8/16/2025
This is the third bad experience now, and my next truck will most likely be something else due to this. The service guys that work there are great, other than the manager who has been extremely rude on 2 occasions. This past visit, not all of my indicated services were done, in addition, I have an extended GMC warranty which was approved. However, it was not added to my bill so I was overcharged. After about 4 calls I was finally given a partial refund, which had to be done by check and not even for the full amount I was owed.
8/18/2025
Michael, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (248) 329-0285 at your earliest convenience to discuss how we can turn this experience into a positive one.
MILFORD, MI
Kristin K|2023 Buick Envision
Confirmed Service Customer
8/18/2025
Very organized, professional and easy.
8/19/2025
Kristin, thank you so much for your positive comments about LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Mark H|2020 GMC Yukon XL
Confirmed Service Customer
8/18/2025
Had my 2020 Yukon Denali in for auto sidestep malfunction again for almost two weeks. Was repaired for same thing in Jan 25 and covered by Easycare. This time Easycare only covered partially. Pretty much blamed me for letting hinges get dirty. It seems they did not correctly diagnose & repair it first time. Also the vehicle sat in my garage for all of Feb and March. So the original repair lasted about 3 months.
8/19/2025
Mark, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HIGHLAND, MI
Benjamin C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Tried to charge for service covered under 6 month warranty.
8/19/2025
Benjamin, we truly appreciate your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
FENTON, MI
Sandra B|2021 GMC 1500 Sierra
Confirmed Service Customer
8/18/2025
Vehicle was accepted into service pleasantly and promptly. We were informed of the service being done with a detailed video and the truck was finished at the promised time at a price slightly less than estimated. Perfect appointment!
8/20/2025
Sandra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TWP, MI
Jeffrey C|2025 GMC Sierra EV
Confirmed Service Customer
8/19/2025
Dealership had my truck for 3 weeks. I was given a loaner that got a nail in the tire and I was told I needed to pay for replacing the tire. The dealership later decided to split the cost, but I still should not be penalized financially for the vehicle that I am already paying for having quality problems. In addition to repairs taking too long, and having to pay for this repair, I had to return my truck to the dealer the very next day after picking it up due to connectivity issues with the infotainment system. So now I am again without the truck I am paying for.
8/20/2025
Jeffrey, we appreciate your honest feedback, as we are always looking for ways to improve. We want the opportunity to turn your experience around. Please reach out to the Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 at your earliest convenience to discuss how we can turn this experience into a positive one.
WHITE LAKE, MI
Joel J|2023 GMC Sierra 1500
Confirmed Service Customer
8/20/2025
Customer service was nice and friendly. They didn’t fix any of the items I brought in due to trouble not found. The air conditioning issue still happened on my way home from the dealership.
8/21/2025
Joel, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WHITE LAKE, MI
Carol B|2026 Buick Encore GX
Confirmed Sales Customer
8/20/2025
MORGAN WING WAS EXCELLENT TO WORK WITH
MORGAN WING
8/21/2025
Carol, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WHITE LAKE, MI
Patrick C|2019 Chevrolet Tahoe
Confirmed Service Customer
8/21/2025
After the service department serviced my car and charged me $50.00 more for the 4x4 fluid and transmission flush they quoted me a month earlier with an additional 3% credit card use fee! There parts department charged me $28.00 for two break bleeder screws that I later found parts on line for less than $15.00 for two. The service was good but the struggle to get it and the price made me feel like I was getting fleeced! I purchased this as a used car in January of 2024 as a GM Certified car with less than 65000 miles and it currently has around 77,000. I also was sold a 120,000 extended warranty. The car is still great to drive. My experience on previous service visits has been extremely stressful and included delays that tied up my car over week.
8/22/2025
Patrick, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WHITE LAKE, MI
Alan F|2025 GMC 2500HD Sierra
Confirmed Sales Customer
8/21/2025
A+
GREGORY PAYNE
8/22/2025
Alan, thank you for the high star rating! We hope you have a great day!
WATERFORD, MI
Keith P|2024 Buick Encore GX
Confirmed Service Customer
8/15/2025
Quick, Friendly, Efficient, accurate.
8/18/2025
Keith, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Tammy H|2020 Chevrolet Blazer
Confirmed Service Customer
8/15/2025
Great as always
8/18/2025
Tammy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Deborah G|2024 GMC Terrain
Confirmed Service Customer
8/17/2025
Very fast service & friendly staff!
8/18/2025
Deborah, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Alice J|2024 GMC Acadia
Confirmed Service Customer
8/17/2025
Fast and friendly.
8/18/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLY, MI
Debra L|2019 Buick Envision
Confirmed Service Customer
8/18/2025
Always excellent service!
8/19/2025
Debra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Ron W|2024 Buick Envision
Confirmed Service Customer
8/19/2025
Knowledgeable and friendly
8/20/2025
Ron, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
MILFORD CHARTER TOWN, MI
Barbara L|2023 Buick Envision
Confirmed Service Customer
8/19/2025
I was taken care quickly. The waiting room was comfortable and they took care of my car in a timely manner. It was a very good experience. Thank you.
8/20/2025
Barbara, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FARMINGTON HILLS, MI
Robert C|2026 Buick Enclave
Confirmed Sales Customer
8/20/2025
John Whiteford was excellent.
JOHN WHITEFORD
8/21/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
FENTON, MI
Lisa M|2025 GMC Sierra 1500
Confirmed Sales Customer
8/20/2025
Great! Friendly and very helpful. It’s our 2nd vehicle with them.
STEVEN POOTA
8/21/2025
Lisa, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BIRMINGHAM, MI
Armando C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/21/2025
The overall experience was just great! Pam was amazing to work with, very helpful, responsive and knowledgeable! She made everything so easy for me to get my car. But also everyone else who helped me at the dealer did a great job as well with the rest of the process!
PAMELA ABBO
8/24/2025
Armando, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
MACOMB, MI
Alan T|2019 Buick Enclave
Confirmed Service Customer
8/22/2025
Work completed at budget and in less time than quoted.
8/24/2025
Alan, we are very happy to have provided you with such a positive experience! We hope to see you soon!
COMMERCE TOWNSHIP, MI
Arthur B|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/22/2025
Quick and easy to get the truck we wanted and needed
JOHN MCCUTCHEON
8/24/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
HIGHLAND, MI
Michael M|2024 GMC Sierra 2500 HD
Confirmed Sales Customer
8/23/2025
Really appreciate all the help from Tom Schumacher and Bob Staples for securing this vehicle for me.
THOMAS SCHUMACHER
8/25/2025
Michael, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VAN BUREN TWP, MI
Brittany J|2024 GMC Yukon
Confirmed Service Customer
8/24/2025
Great experience!
8/25/2025
Brittany, our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!
HAMPSTEAD, NC
Thomas G|2025 GMC Yukon
Confirmed Sales Customer
8/24/2025
Your employees were quick to help us out and looking for a Yukon Denali
MORGAN WING
8/25/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
SOUTH LYON, MI
Brian K|2026 GMC Terrain
Confirmed Sales Customer
8/25/2025
didn't go to dealership, my sales person did it all, delivered it to my location
THOMAS SCHUMACHER
8/25/2025
Brian, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Kimberly S|2019 GMC Canyon
Confirmed Service Customer
8/25/2025
Where do i start? Came in for Infotainment issue, staff member wanted to charge two separate diagnostic fees for one issue. Made no sense. I finally said just charge 200 for the sd card error specifically and he seemed ok with that. It felt like a ridiculous negotiation not based on any rhyme or reason. Went to pick up vehicle on saturday and was made to wait 15 minutes before anyone was even seen in the office. I was told nobody likes to work Saturdays. So maybe you shouldnt be open on saturdays if you cant staff it. Vehicle was given back with the same exact problem I brought it in for. What a scam. $367 for them to pop an sd card in and out. Called the dealership and left a message. They called back and left me a voicemail saying to being it back, but I have questions and can't get anyone to answer the phone when I call back. Your voicemail doesnt work, a recording pops up in the middle then disconnects. I called the 1-800 gmc customer service line and they are looking into it because ive tried calling back 3 times. I dont want to pay more money to get the infotainment fixed. I paid $367 for nothing already. Bought my first gm two weeks ago. Although i like the vehicle, the infotainment is terrible and customer service (multiple dealerships) is the worst ive ever gotten. This will be my last gmc due to poor customer relations and I intend to never come back to this dealership for anything once we get this issue resolved.
8/26/2025
Kimberly, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
WHITE LAKE, MI
Christopher P|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/25/2025
I made an appointment at 5 pm to pickup my vehicle. The sales person had everything insurance plate for the transfer clean title and payoff letter. I was there 1 hour and 40 minutes before I got in my vehicle. To me this is to long to have to sit and wait for the vehicle to be detailed given there was over a 24 hour notice. I buy a new vehicle every 18 months or less to me this experience was the worst I have had.
PAMELA ABBO
8/26/2025
We regret to hear that your experience with us was not as positive as we had hoped. We'd like the opportunity to turn your experience around. Please reach out to Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 at your earliest convenience to discuss how we can turn this experience into a positive one.
FENTON, MI
Leanne S|2025 Buick Encore GX
Confirmed Service Customer
8/25/2025
Everyone was so nice and my oil change and tire rotation was done in good time.
8/26/2025
Leanne, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FENTON, MI
Keith C|2024 GMC Canyon
Confirmed Service Customer
8/26/2025
Great prompt service
8/26/2025
Keith, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SOUTH LYON, MI
Michael R|2019 GMC Acadia
Confirmed Service Customer
8/26/2025
Na
8/27/2025
Michael, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Joan L|2025 Buick Encore GX
Confirmed Service Customer
8/26/2025
They worked to solve the problem have with the radio even did an update.Unfortunately I still have the same problem. I don't think it can be fixed. No big deal. It does work.
8/27/2025
Joan, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Edward Z|2026 Buick Enclave
Confirmed Sales Customer
8/27/2025
The whole process of ordering and leasing my new vehicle was painless and relatively quick.
BRIAN KANYAK
8/27/2025
Edward, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Robert R|2026 GMC Terrain
Confirmed Sales Customer
8/27/2025
Jen Narkun was excellent. Knowledgeable, helpful, great to work with.
PAMELA ABBO
8/27/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We look forward to your next visit! Take care!
HARTLAND, MI
Thomas S|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/27/2025
dropped off on Monday night and the Truck was ready by noon on Tuesday with the oil changed, tires rotated, brakes inspected and 2 other fluids changed that were due. Very happy with the service.
8/27/2025
Thomas, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
HIGHLAND, MI
Lisa S|2026 Buick Enclave
Confirmed Sales Customer
8/27/2025
LaFontaine is a great dealership. My experience was fantastic. From beginning to end I felt well taken care of
MICHAEL KESSLER
8/28/2025
Lisa, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LESLIE, MI
Mark R|2025 GMC Sierra 1500
Confirmed Sales Customer
8/28/2025
Quick and easy
BRIAN KANYAK
9/1/2025
Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COMMERCE TWP, MI
Janel N|2026 GMC Sierra 1500
Confirmed Sales Customer
8/29/2025
Such a great delivery experience for my first new vehicle in over 10 years
TONIA KELLEY
9/1/2025
Janel, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
PONTIAC, MI
Acacia S|2024 Chevrolet Equinox
Confirmed Service Customer
8/30/2025
Took 3 months. Dealer called 1 time and I was harassed by loaner dept saying I was ignoring calls and you guys had tried to reach me multiple times. Which was a lie. Then picked up car, hadn’t been vacuumed. Had spider webs all over dash. Then it had also been hit at the dealership. Quarter panel needs replaced and wheel well is damaged as well as marks on door. This is the 4th time this “new” car has been serviced. Now it’s damaged because it was hit at the dealer. And I’m still waiting for a loaner to get it fixed again. I need to move car seats etc it’s all very frustrating. And LAFONTAINE acts as if it’s buisness as usual. Very disappointing. The kindest person was the gentleman vacuuming the cars, he was trying to help me load my special needs son and told me I was a great mom. He should be getting paid top dollar not the service people
9/1/2025
Acacia, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at 248-714-1108 at your earliest convenience to discuss how we can turn this experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
FENTON, MI
Amy B|2023 Buick Enclave
Confirmed Service Customer
8/30/2025
All went welll and I really like working with Rob Blonde.
9/2/2025
Amy, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Mary K|2025 GMC Sierra 1500
Confirmed Sales Customer
8/31/2025
Excellent experience. Very helpful and made the entire process very easy
THOMAS SCHUMACHER
9/2/2025
Mary, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Richard B|2025 Buick Envision
Confirmed Sales Customer
9/1/2025
All interactions with employees was pleasant and helpful. Salesmen knowledgeable helpful and friendly. A very pleasant experience
LANCE NICHOLS
9/2/2025
Richard, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOLLY, MI
Daniel W|2023 GMC Terrain
Confirmed Service Customer
9/1/2025
Everyone I dealt with was prompt, courteous and professional. It was probably the best dealership experience I've ever had.
9/2/2025
Daniel, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
HARTLAND, MI
David H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/1/2025
Top notch service as always. Its always a pleasure having repairs done by your team
9/2/2025
David, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Melinda H|2025 Buick Envision
Confirmed Sales Customer
9/1/2025
It was quick - I was impressed with the size of the dealership. I was referred to dealership by a neighbor that works in the body shop.
GREGORY PAYNE
9/2/2025
Melinda, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Bret B|2017 GMC 1500 Sierra
Confirmed Service Customer
9/1/2025
Great job by my service advisor Victoria.
9/2/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
HIGHLAND, MI
Barbara K|2022 Buick Envision
Confirmed Service Customer
9/1/2025
Always a good experience with Lafontaine dealership Everyone is professional and pleasant and very knowledgeable. I only take my SUV there as I know the technicians will do a great job on my vehicle. Those guys are the very best!!!
9/2/2025
Barbara, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUBURN HILLS, MI
Corey B|2025 GMC Sierra 1500
Confirmed Service Customer
9/2/2025
great
9/3/2025
Corey, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TOWNSHIP, MI
Linda A|2025 Buick Encore GX
Confirmed Service Customer
9/3/2025
Everything went well. My vehicle was fixed, the staff kept me informed and I appreciated the courier service. It made things run smoothly.
9/3/2025
Thanks Linda! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Everett F|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
8/23/2025
Very friendly
8/25/2025
Everett, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WIXOM, MI
James W|2025 GMC Sierra 1500
Confirmed Sales Customer
8/25/2025
Great experience, friendly and knowledgeable.
GREGORY PAYNE
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HARTLAND, MI
Leslie W|2021 Chevrolet Blazer
Confirmed Service Customer
8/25/2025
I went in for an oil change/tire rotation on our Chevy Blazer. Our service consultant Kevin Bright got me in quick and done in a short time. Always good service.
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, MI
Peggy M|2025 Buick Envision
Confirmed Sales Customer
8/25/2025
Love love love La Fontaine Dealership! Kelly, Matt, and Blake are wonderful! Love my mew envision!
KELLI MORLAND
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HOLLY, MI
Lee K|2025 GMC Sierra 2500 HD
Confirmed Service Customer
8/25/2025
Fast and friendly. Understood my requests. Great communication through the process.
8/25/2025
Lee, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
COMMERCE TOWNSHIP, MI
Jacquelin S|2023 GMC Terrain
Confirmed Service Customer
8/25/2025
Everything was great.
8/26/2025
Jacquelin, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
HOLLY, MI
Bogdan C|2021 GMC 1500 Sierra
Confirmed Service Customer
8/25/2025
Ok
8/26/2025
Bogdan, we appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WHITE LAKE, MI
Loretta J|2016 Buick Regal
Confirmed Service Customer
8/25/2025
Looks Great
8/26/2025
Loretta, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MILFORD, MI
Patricia K|2024 Buick Envision
Confirmed Service Customer
9/8/2025
Great service! Waited for my vehicle & did a bit of shopping at the boutique.
9/9/2025
Patricia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HARTLAND, MI
Kenneth W|2020 GMC 1500 Sierra
Confirmed Service Customer
9/3/2025
Quick service, appreciate the taxi service, friendly people.
9/3/2025
Kenneth, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
HOLLY, MI
Dennis C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/7/2025
The service advisor was friendly and helpful. They completed the required repairs in a timely manner.
9/8/2025
Dennis, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
LINDEN, MI
Brian D|2025 Buick Envision
Confirmed Service Customer
9/7/2025
Service was outstanding and all departments visited met or exceeded my expectations.
COMMERCE TOWNSHIP, MI
Jacob D|2023 Chevrolet Blazer
Confirmed Service Customer
9/8/2025
The service advisor. Rich was excellent and informed me of the cost and timeframe and then sent me a text message of a video that showed an inspection on the vehicle, which was also great. Every time I’ve taken my vehicle to Another GMC dealership I often wondered if they actually did anything so it was nice to see this video
WATERFORD, MI
David H|2010 Chevrolet Colorado
Confirmed Service Customer
9/9/2025
Excellent service your mechanics and kevin is great to deal with. Thank you!
9/10/2025
David, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Samuel L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/9/2025
Everything was great. Robert was informative and easy to work with!
ROBERT BLONDE
9/10/2025
Samuel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLINTON TOWNSHIP, MI
Bret B|2017 GMC 1500 Sierra
Confirmed Service Customer
9/9/2025
Great customer service
9/10/2025
We're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, MI
Glen G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
I originally purchased my vehicle at the dealership, but my wife and I have since moved, but the service and staff are the main reason I come back. There is a dealership literally around the corner from my new home, but it dosen’t matter. Good service and friendly staff are hard to find and keep my business with you.
9/14/2025
Glen, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WALLED LAKE, MI
Kayla S|2026 GMC Sierra 1500
Confirmed Sales Customer
9/9/2025
It was fast easy and everything I needed
GREGORY PAYNE
9/10/2025
Kayla, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FENTON, MI
Edward R|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/10/2025
SERVICE WAS QUICK AND GREAT COMMUNICATION.
9/10/2025
Edward, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLARKSTON, MI
Christina R|2026 GMC Sierra 1500
Confirmed Sales Customer
9/10/2025
Bob Staples was excellent
THOMAS SCHUMACHER
9/10/2025
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CANTON, MI
Todd B|2012 Buick Enclave
Confirmed Service Customer
9/10/2025
FAST PROFESSIONAL SERVICE
9/10/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
HARTLAND, MI
Andrea C|2022 GMC Terrain
Confirmed Service Customer
9/12/2025
Everything went smoothly as usual.
9/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WATERFORD, MI
Cathleen D|2024 Chevrolet Trax
Confirmed Service Customer
9/12/2025
Service was fantastic Kevin took very good care of me the whole staff was great !
9/15/2025
Cathleen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Mary H|2022 Buick Enclave
Confirmed Service Customer
9/12/2025
Very friendly staff and even though busy they told me how long and it was accurate
9/15/2025
Mary, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
HOLLY, MI
Kerry B|2016 Chevrolet Corvette
Confirmed Service Customer
9/12/2025
Krista was very helpful in helping me get all my discounts for my oil change.
9/15/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
DAVISBURG, MI
Dolf B|2025 Buick Enclave
Confirmed Service Customer
9/14/2025
everything was done right, Rich was great!!
9/15/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
WATERFORD, MI
Mary B|2014 Chevrolet Volt
Confirmed Service Customer
9/14/2025
I'm unsure about my experience this time. As a long-term customer (20+years), I've always had faith in your service department and have been very happy in that trust. Last week I brought in my 2014 Chevy Volt for an oil change, but left with over $5,000 in services recommended, plus possibly a brake job. I'm sure some of the recommended services are needed at 105K miles, but I don't know what to move forward with. I'm soliciting advice from others to decide what to do.
9/16/2025
Mary, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
MILFORD, MI
Tom S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/12/2025
Great !!
9/15/2025
Tom, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOWELL, MI
Beth R|2022 GMC Terrain
Confirmed Service Customer
9/13/2025
Took along time of a simple oil change and may car was clean when came in but after oil change was washed and water spots all over it now.
9/15/2025
We regret to hear that your experience with us was not a more positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (248) 714-1108 so we can work towards a resolution. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HIGHLAND, MI
Michelle S|2022 GMC Acadia
Confirmed Service Customer
9/15/2025
Really appreciated the video showing what was being looked at on the vehicle, quick communication on what needed to be done, no hard sell, vehicle came back fixed and clean!
9/16/2025
Michelle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOWELL, MI
Michael K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
9/15/2025
It was great Beau Glossinger did a great job putting up with me and explaining everything.
BEAU GLOSSINGER
9/16/2025
Michael, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
CLARKSTON, MI
Owen O|2025 Buick Encore GX
Confirmed Service Customer
9/16/2025
I checked in by phone and then drove into the service center where I was immediately met by my assigned representative, The entire checking process was smooth, and, efficent.
9/17/2025
Owen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Thomas M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/17/2025
I had 10:00 appointment to drop my truck off for an oil change. I didn't leave the dealership until 1:15. Over three hours for an oil change is ridiculous. Especially when I was quoted maybe an hour and fifteen to and hour and a half. It was obvious the staff was flustered and couldn't handle the work load. Ive only ever taken my truck to your dealership but I may have to start looking elsewhere. I also walked around the used car lot and noticed none of the cars had prices on them which was weird, so I scanned the QR codes on the sales fliers and not one of the 7-8 cars I scanned pulled up a match on the website. So how am I supposed to be interested in a car if I have no idea the cost. Overall very dissatisfied with my experience at LaFontaine.
9/17/2025
Thomas, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WEST BLOOMFIELD, MI
Nan G|2024 Buick Enclave
Confirmed Service Customer
9/15/2025
Service was done in a timely manner. Individuals who picked up and returned my vehicle we’re courteous and friendly.
9/16/2025
Nan, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
GRAND BLANC, MI
Charles Y|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/16/2025
Lance Nichols as always has been knowledgeable and very helpful everytime we have seen him.
LANCE NICHOLS
9/17/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
DAVISBURG, MI
Bret B|2024 GMC Sierra 1500
Confirmed Service Customer
9/16/2025
Victoria always does a great job managing my service appointment.
9/17/2025
Bret, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Joe K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/17/2025
Prompt Appt - Quick Service
9/18/2025
Joe, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
MANISTIQUE, MI
Erin H|2025 Buick Enclave
Confirmed Sales Customer
9/17/2025
Everything went smoothly.
LANCE NICHOLS
9/18/2025
Erin, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, MI
Megan A|2024 GMC Sierra 1500
Confirmed Service Customer
9/17/2025
Staff was friendly and attentive.
9/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
George B|2022 Buick Encore
Confirmed Sales Customer
9/19/2025
My delivery was scheduled for 11:00 and the paperwork wasnt done until 12:00. I waited for 1 hour and was never told what or why I was waiting. When I arrived at 11:00 my salesmen had another customer sitting at his deck possibly making a deal. If you schedule something at a specific time, honor it. Your dealership is full of bells and whistles but lacks character and honesty.
JONPAUL FARMER
9/22/2025
George, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 to discuss your concerns, as your satisfaction is of utmost importance to us.
MILFORD, MI
Thomas S|2025 GMC Sierra 1500
Confirmed Sales Customer
9/19/2025
Gregory was great to deal with. He listened to what I wanted and set me up.
GREGORY PAYNE
9/22/2025
Thomas, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
WATERFORD, MI
John M|2021 GMC Yukon XL
Confirmed Service Customer
9/18/2025
Kevin Bright is the best!
9/19/2025
John, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
FENTON, MI
George M|2020 Buick Encore GX
Confirmed Service Customer
9/19/2025
2 quick points first the service was quick and based on other organizations reasonable with respect to pricing. Loved the after service video, brilliant, have not experienced that anywhere else. Second point. A fee for using credit or debit, seriously? That's just not right you're not a government agency where we don't have a choice, besides it's 2025 but if you want cash then I can do that next time see how you deal with that.
9/22/2025
George, thank you for taking the time to leave us feedback about your experience with us. Our Service manager would really like to speak with you more regarding this matter. Please reach out to us. We look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
COMMERCE TWP, MI
Logan S|2013 Chevrolet Avalanche
Confirmed Service Customer
9/20/2025
Very clean facility, very friendly staff, couldn’t ask for a better service or sales experience
9/22/2025
Logan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOLLY, MI
Stacy I|2026 GMC Sierra 1500
Confirmed Sales Customer
9/20/2025
was easy to do
BRIAN KANYAK
9/20/2025
Stacy, we are so happy to read such a great review about LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
CLAWSON, MI
Christopher B|2026 GMC Sierra EV
Confirmed Sales Customer
9/23/2025
Professional, Courteous and Attentive to my needs
MICHAEL KESSLER
9/24/2025
Christopher, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALLED LAKE, MI
Pamela A|2025 Buick Envista
Confirmed Sales Customer
9/23/2025
Kenn Elliott was an amazing person to work with. He helped guide me to the right car and the right price point, never any pressure to buy more than I could afford. Pleasant, responsive and more. I would highly recommend Kenn and this dealership as well. I got first class treatment all the way even though I bought a low priced car.
KENNETH ELLIOTT
9/24/2025
Pamela, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Patricia T|2016 Buick LaCrosse
Confirmed Service Customer
9/23/2025
From the moment I dropped my car off in service with Mike to the moment I picked up my vehicle was exceptional service. I would like to give a huge shout out to Lauren in the rental car service she Not only was very professional but I was having trouble hooking my Android auto up which I need for my job to my rental and she was able to get that problem fixed for me ASAP.
MILFORD, MI
Declan S|2025 Buick Envista
Confirmed Sales Customer
9/20/2025
Matt helped me a lot with really narrowing down what I wanted as well as what kinds of perks I would like for my new car. He was friendly, welcoming, and a pleasure to speak with. He really made my time at LaFontaine enjoyable.
KELLI MORLAND
9/22/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
CLARKSTON, MI
Kathleen H|2019 GMC Yukon
Confirmed Service Customer
9/21/2025
Always delightful!
9/22/2025
Kathleen, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
HOWELL, MI
Jay S|2025 Buick Encore GX
Confirmed Service Customer
9/23/2025
My nearly-new car was recently sideswiped in a low-speed accident. The driver door had to be replaced and the entire driver's side restored and repainted. The Collision shop and insurance adjuster worked well with each other to assure the work would be done right, guaranteed for quality and with GM parts. The end result was a masterfully-done restoration! The bodywork, paint and finish matched perfectly with the rest of the vehicle, and truly looked as good as new! I had no idea such an excellent restoration could be done and am totally pleased with the end result.
9/24/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TWP, MI
James J|2025 GMC Yukon
Confirmed Sales Customer
9/23/2025
Very smooth and painless process. Lovely facility.
GREGORY PAYNE
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Andrea L|2026 GMC Terrain
Confirmed Sales Customer
9/23/2025
We were satisfied with the process
GREGORY PAYNE
9/24/2025
Andrea, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HOWELL, MI
Hassan S|2025 GMC HUMMER EV
Confirmed Service Customer
9/24/2025
Rich is the mannn
9/24/2025
Hassan, thank you for your kind review; we are happy to pass along your comments to Rich here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
DEARBORN HTS, MI
John S|2025 GMC Sierra 1500
Confirmed Service Customer
9/24/2025
Had a kicker subwoofer installed. Took a few hours. Truck goes Boom Boom now.
9/25/2025
John, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
WIXOM, MI
Jane S|2025 Buick Envision
Confirmed Service Customer
9/24/2025
Extremely easy, nice facility to wait. Complimentary iced tea!
9/25/2025
Jane, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRIGHTON, MI
Kristina S|2026 GMC Terrain
Confirmed Service Customer
9/23/2025
Your automated scheduling system is horrible! Loaner cars should not have a 1 month waiting list. I am so glad I pushed for my car to be checked during my appointment time so that I did not have to be without a car for
9/24/2025
Kristina, thank you for taking the time to leave us feedback about your experience with us. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
COMMERCE TOWNSHIP, MI
Ryan C|2026 GMC Sierra 1500
Confirmed Service Customer
9/24/2025
Great group to deal with. Service is awesome
9/25/2025
Ryan, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
CHELSEA, MI
Sharon P|2018 Buick Cascada
Confirmed Service Customer
9/24/2025
Kevin continues to be a rockstar. Thank you sooo much for your help!
9/25/2025
Sharon, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
BEVERLY HILLS, MI
Mary B|2026 GMC Terrain
Confirmed Sales Customer
9/25/2025
I love Tania Kelly at the dealership. She was so easy to work with.
TONIA KELLEY
9/27/2025
Mary, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Mark S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Well worth the money
9/27/2025
Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LUPTON, MI
Gregg A|2026 GMC Sierra EV
Confirmed Sales Customer
9/25/2025
My son and I recently worked with salesman Garret regarding the lease program for a 2026 Sierra Evolution. We were initially pleased with the terms Garret presented. My son's lease program was quoted as a $500 deposit to hold the truck, with zero due at signing, for a 36-month lease and 12,000 miles per year, at a monthly payment of $363. Finding this appealing, I contacted Garret to request pricing for myself with the same lease with 15,000 miles per year. Garret promptly quoted the monthly price at $390. Based on this figure, which was within my budget, I decided to proceed with leasing the truck. During the leasing process, Garret and Greg gave us the impression that the charger comes with the truck and that GM would install the charger as long as the installation location had the correct power capacity. I received a QR code for the Executive Power Program and requested to be contacted to schedule the installation. After not hearing anything for a few days, I reached out and spoke with a representative who was unaware of what GM covered. I then had a representative from Qmerit come to my home to assess the install, and he was also unaware of any incentive for the charger installation. I eventually received a quote for the installation and was explicitly informed that GM does not offer any installation assistance. I prepped the installation for Qmerit, and it was still quoted at $1274.00. My son and I were informed that our trucks were ready for pickup and signing, and we went to the dealership on Monday, September 22nd. During the signing process, the finance representative presented me with a lease payment of almost $400 per month on a 24-month lease. I immediately informed him that my agreed-upon payment was $390 for 36 months. He seemed surprised and left the office to speak with someone. Upon his return, he agreed to change the lease to 36 months, but the payment had increased to $410. I informed the finance representative that this was unacceptable, which prompted Greg and Garret to be brought into the office. While in the office, Greg explained that there was a lot of confusion with these trucks due to the volume and speed at which they were being processed. He also stated that, for some reason, my vehicle did not come with a charger (though my son’s did), and they had to work around that to secure one for me, giving the impression that I should be grateful for this. I continued to express my disappointment, stating that I felt I was paying for the misinformation being shared within the dealership. Greg repeatedly informed me that there was nothing further he could do. When I said I would put the vehicle on hold, Greg immediately replied, “OK,” with a tone that suggested my business was not a priority, despite my having already sold my previous vehicle. In an effort to complete the deal, I offered to apply my GM Rewards ($223), which I had planned to use for a charging adapter and other repairs on my wife’s GMC Acadia. Even after applying the rewards, the payment was still above $400. They eventually managed to get the payment just under $400, and I completed the process. Upon leaving with the truck, Garret took the time to explain all the truck's features and repeatedly apologized. While I am not happy that I had to use all my rewards and accept a higher final payment, I do not believe I was intentionally misled. I believe the salespeople are ill-advised, and the dealership needs to be better prepared to provide accurate information regarding charging incentives and programs. My son's lease price and terms never changed, though he, too, is upset about the lack of installation assistance we were given the impression we were receiving. I would purchase another vehicle from Garret, but I believe the team supporting him and providing him with pricing and program information needs to significantly improve their processes and communication.
GREGORY PAYNE
9/27/2025
Gregg, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 at your earliest convenience to discuss how we can turn this experience into a positive one.
SOUTH LYON, MI
Andrea C|2022 GMC Terrain
Confirmed Service Customer
9/25/2025
Everything went well and was covered under the powertrain warranty.
9/27/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Ann T|2020 GMC Terrain
Confirmed Service Customer
9/25/2025
Friendly staff and good service
9/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Mary M|2015 GMC Acadia
Confirmed Service Customer
9/24/2025
Absolutely perfect service experience from start to finish
9/25/2025
Mary, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Eric R|2022 GMC Canyon
Confirmed Service Customer
9/24/2025
As always, everything went according to plans. Everyone is always accommodating. Ty
9/26/2025
Eric, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Christopher D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Service was easy
9/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
BRIGHTON, MI
David Z|2025 GMC Sierra 1500
Confirmed Service Customer
9/27/2025
The service representative was professional and friendly. Always appreciated.
9/29/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOWELL, MI
Elizabeth H|2013 Buick Enclave
Confirmed Service Customer
9/29/2025
Always a great experience here!!
9/30/2025
Elizabeth, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WHITE LAKE, MI
Emil O|2026 GMC Acadia
Confirmed Sales Customer
9/29/2025
Brian and Hoses were the best! Knowledgeable and professional!!!
BRIAN KANYAK
9/30/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
STERLING HEIGHTS, MI
Larry B|2026 Buick Enclave
Confirmed Sales Customer
9/29/2025
Great salesperson, friendly and knowledgeable. Would recommend my friends to this dealership!
DEONTE SCOTT
9/30/2025
Larry, we're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
MILFORD, MI
Raghavender T|2026 GMC Sierra EV
Confirmed Sales Customer
9/29/2025
Excellent communication from Jaron and it was easy to complete the deal
JARON DENTON
9/30/2025
Raghavender, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
SOUTH LYON, MI
Leah D|2022 Buick Envision
Confirmed Service Customer
9/29/2025
Great service every time we get our Buick serviced.
9/30/2025
Leah, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LIVONIA, MI
Carolyn K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/25/2025
Friendly and finished In a timely fashion
9/28/2025
Carolyn, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
GOODRICH, MI
Danny F|2022 GMC 1500 Sierra
Confirmed Service Customer
9/26/2025
All good
9/29/2025
Danny, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
Ronald B|2026 GMC Terrain
Confirmed Sales Customer
9/28/2025
This was the best experience my wife and I have ever had purchasing a new vehicle.
BETHANY HUNT
9/30/2025
Ronald, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SWARTZ CREEK, MI
Bo Z|2023 Chevrolet Traverse
Confirmed Service Customer
9/28/2025
Great use of technology to share video of vehicle inspection and results.
9/30/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Shelley G|2015 Buick Encore
Confirmed Service Customer
9/28/2025
Zachree was a great customer rep. Oil change was done quickly
9/30/2025
Shelley, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
David C|2025 GMC Yukon
Confirmed Service Customer
10/3/2025
I came in with a shake from day one the dealer wouldn't do anything until I put 500 miles on it. I did and they told me nothing was wrong after having it for two days. I took it to Belle tire the next day and they warranty all 4 tires. Put brand new ones on it and it took about 75% of the shake away but they did notice one of the wheels is oblonged. Not sure how to get that warratyed?
10/6/2025
David, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 248-714-1108. We look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
BRIGHTON, MI
Steven R|2023 Buick Enclave
Confirmed Service Customer
10/3/2025
Kevin was very helpful Thank you
10/6/2025
Steven, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Joyce V|2024 GMC Terrain
Confirmed Service Customer
10/3/2025
Molding around right front wheel was readjusted in record time.
10/6/2025
Joyce, we're glad everything was completed quickly and to your satisfaction. We look forward to your next visit. Take care!
WIXOM, MI
Daniel C|2013 GMC 1500 Sierra
Confirmed Service Customer
10/6/2025
I didn’t expect a three hour plus wait, to have four tires replaced.Kevin Bright did a great job, using my reward points, to adjust the original quote.How ever, when I returned home the wrong size tires were installed. It was supposed to be a 275 series, instead they are a 265 (lower profile) I did send Kevin a text Friday, have not heard back from him yet.
10/7/2025
Daniel, we regret to hear that your experience with us was not a more positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
SOUTH LYON, MI
Ronald H|2025 Chevrolet Equinox
Confirmed Service Customer
10/6/2025
Check in was great. Did not take too long. Car was clean when I got it back. The coffee shop is a plus.
10/7/2025
Ronald, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
HARTLAND, MI
Matthew M|2023 Chevrolet Blazer
Confirmed Service Customer
10/6/2025
Fit me in for oils change and was a huge help
10/7/2025
Matthew, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DAVISBURG, MI
Jose M|2026 GMC Sierra EV
Confirmed Sales Customer
10/6/2025
Great!
BRIAN KANYAK
10/7/2025
Jose, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WATERFORD, MI
Carolyn S|2023 Buick Encore GX
Confirmed Service Customer
10/6/2025
There was a long wait time - was informed at check-in it would be an hour and 15 minutes for the work to be done. It was two hours and 15 minutes until completion.
10/7/2025
Carolyn, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us 248-714-1108. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
LAPEER, MI
Sherri C|2026 GMC Sierra 1500
Confirmed Sales Customer
10/6/2025
Kelli Morland is wonderful and worked very diligently to get me the vehicle and price that worked for my situation.
KELLI MORLAND
10/7/2025
Sherri, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HARTLAND, MI
Frances C|2021 Buick Encore GX
Confirmed Service Customer
10/7/2025
Professional, friendly, helpful staff.
10/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
Rob S|2025 Buick Envision
Confirmed Service Customer
10/8/2025
I tried to call Andrew Ruck but he didn't return my call. He's the one that texted me asking to contact him if any issues.
10/10/2025
Rob, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
WHITE LAKE, MI
Brian L|2021 GMC Acadia
Confirmed Service Customer
9/29/2025
service was completed in a timely manner.
9/30/2025
Brian, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MILFORD, MI
Donald W|2025 GMC Acadia
Confirmed Service Customer
10/6/2025
First time service experience. Overall, good experience. It took longer than anticipated but still finished in a reasonable timeframe. However, washing an already clean vehicle that was then left covered in water spots was a negative.
10/8/2025
Donald, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
SOUTH LYON, MI
Ronald C|2026 GMC Terrain
Confirmed Sales Customer
10/6/2025
Came to the dealership and was greeted right away. Was looking for a certain vehicle that was on the lot, liked it and purchased it.
GREGORY PAYNE
10/8/2025
Ronald, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Kaitlyn S|2026 GMC Terrain
Confirmed Sales Customer
10/6/2025
Kelli was amazing and the guy she works closely with were so helpful and went above and beyond for me!
KELLI MORLAND
10/8/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BERKLEY, MI
Ghassan K|2026 GMC Sierra EV
Confirmed Sales Customer
10/6/2025
Best salesman and customer service
LOOAY JAMOUA
10/8/2025
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WEST BLOOMFIELD, MI
Ron W|2024 Buick Envision
Confirmed Service Customer
10/7/2025
Customer care rep Zack was fantastic
10/8/2025
Ron, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Matthew E|2024 GMC Yukon
Confirmed Service Customer
10/8/2025
Service was good.
10/9/2025
Matthew, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
CLARKSTON, MI
Gary S|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
10/8/2025
Very nice atmosphere and one of the nicest locations I’ve ever bought a truck from. Andrew definitely made me feel like family and the communication was great. Greg and Garrett were awesome to deal with as well. Walked me through everything and made sure I was good all along the way.
GREGORY PAYNE
10/10/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
SALINE, MI
Pamela D|2024 GMC Terrain
Confirmed Service Customer
10/8/2025
Everyone was friendly and everything went smoothly. The only suggestion is that the greeter would ask me if there is something that I would like to know or any questions about my car. I wanted to go over the radio operation and never got a chance to ask anyone.
10/10/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
MILFORD, MI
Margaret B|2024 GMC Terrain
Confirmed Service Customer
10/8/2025
Everyone is very friendly and asked if I had been helped. I have been coming here for many years and have always been treated very good.
10/11/2025
Margaret, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLARKSTON, MI
Lisa S|2026 GMC Terrain
Confirmed Sales Customer
10/9/2025
I love my new car and everything about it; I still can’t beleive it’s mine! Everything went smoothly. I was able to get most of the deal ready before arriving to the dealership since it’s an hour drive for me. My salesman was patient and helpful answering all of my questions. My only disaffection is that I didn’t feel it was cleaned up as well as it should have been considering I did purchase it as new. It was a courtesy car and it was sold as new. I also feel there should have been a fresh oil change done as well. Overall, I’m happy with my experience and it’s a beautiful dealership.
JARON DENTON
10/12/2025
Thank you for your kind words and this wonderful review! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
COLUMBIAVILLE, MI
Dagmawi Z|2024 Chevrolet Blazer
Confirmed Service Customer
10/10/2025
Victoria was so knowledgeable and made my experience flawless
10/12/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAKE ORION, MI
Rhett R|2025 Buick Envision
Confirmed Sales Customer
10/10/2025
Dave Forbes is why I transact w/ LaFontaine.
BRENDAN RADEN
10/12/2025
Rhett, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
John G|2024 GMC Sierra 3500 HD
Confirmed Service Customer
10/11/2025
Clean and professional service. Called for an appointment and was able to bring it in the very next morning!
10/13/2025
John, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HOWELL, MI
Brett L|2016 GMC Yukon XL
Confirmed Service Customer
10/11/2025
The service was extremely quick and the mechanic was kind and curious- sorry I forget his name but he was great!
10/13/2025
Brett, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!
HIGHLAND, MI
Andrea A|2026 GMC Sierra EV
Confirmed Sales Customer
10/8/2025
This was the smoothest vehicle purchase I have made. I appreciate the quick response and that my salesperson made sure I had all of the information I needed to decide what was best for me.
ROBERT BLONDE
10/10/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.
ORTONVILLE, MI
David S|2024 GMC Sierra 3500 HD
Confirmed Service Customer
10/9/2025
The staff (Krista) was very helpful.
10/11/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COMMERCE TWP, MI
Ellery P|2016 GMC 2500HD Sierra
Confirmed Service Customer
10/9/2025
The reason I rate this poor was because I brought my CT4 and 2500hd in for service. Both vehicles had proper tire pressure as we were just returning from a trip and i always check before traveling. When we got our vehicles back. I found the the pressure in my rear tires was at 55psi, 20 psi low. My wife told me that her car had a low tire pressure indicator. I consider this a major safety issue
10/11/2025
Ellery, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HIGHLAND, MI
Rita E|2025 Buick Encore GX
Confirmed Service Customer
10/11/2025
I could not believe how quickly I was able to get my car in and how quickly I was taken care of. The staff was very friendly and accommodating.
10/13/2025
Rita, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HARTLAND, MI
Tandy A|2023 GMC Yukon
Confirmed Service Customer
10/12/2025
Great customer service
10/13/2025
Tandy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
David K|2019 GMC Acadia
Confirmed Service Customer
10/13/2025
Krista did a terrific job communicating the needs of my vehicle. As well as the timing required to complete the work
10/14/2025
David, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Melissa M|2023 Buick Encore GX
Confirmed Service Customer
10/13/2025
Joe was great!!! Everything went well!
10/14/2025
Melissa, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We sincerely value your business and look forward to your next visit!
HARTLAND, MI
Jenni V|2025 Chevrolet Suburban 1500
Confirmed Service Customer
10/13/2025
The whole experience started off great, and I was happy. But then once they started working to fix my car and they couldn't order a steering wheel. That later I found out there were four in network to order. The steering wheel was not fixed and the rattle in my door is STILL there. After receiving my car the baseboard on the drivers side was COMPLETELY scratched. Thankfully the service manager did not hesitate to order a new one. BUT when I mentioned what was wrong with my steering wheel the tech diagnostic was that my air vent was facing the wheel therefore that is why it was not getting hot. That is A COMPLETELY unacceptable and rude diagnostics. The service agent Aidan was great and unfortunately I feel awful that he is the middle man, I do think that the techs should be giving these results to the customer as they don't understand how frustrating this is. After ALL the work- we will be going to a different dealer to figure out the issues my car has.
10/14/2025
Jenni, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
MILFORD, MI
Joseph A|2024 Buick Enclave
Confirmed Service Customer
10/13/2025
They changed the oil which was what I wanted.
10/14/2025
We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at LaFontaine Buick GMC!
WHITE LAKE, MI
Joe E|2019 GMC 1500 Sierra
Confirmed Service Customer
10/14/2025
Top notch dealership. Only place I take my vehicles to for service.
10/15/2025
Joe, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTH LYON, MI
Paul K|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/14/2025
Michael Kessler made it easy.
MICHAEL KESSLER
10/15/2025
Paul, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Joel S|2025 GMC Sierra 2500 HD
Confirmed Service Customer
10/14/2025
Mike Greenwald is the best.. he takes time to speak with me and goes the extra mile to let me know what’s going on… he’s always honest and extremely friendly! He’s the main reason I drive 40 minutes to get service from Lafontaine. He was amazing support to me when I had issues with my 2022 6.2 liter engine… he actually defused my anger simply by communicating with me and helping me through the process! The dealership is always clean, organized and professional and the young lady who runs the bistro counter lights up the waiting lobby and makes it feel a little more like home instead of a Doctors office waiting room. Nicely done.. love Lafontaine Service and will keep coming as long as Mike is still there!
10/16/2025
Joel, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
CLARKSTON, MI
Sonya F|2020 GMC Terrain
Confirmed Service Customer
10/13/2025
I worked with Krista Pennell and she was FANTASTIC. She went above and beyond when I was having a vehicle crisis and turned a terrible situation into a minor setback instead. I am so very grateful for her help and understanding, she didn't have to go the extra mile for me but her kindness shined thru on that day! She made me feel seen and important and not just another customer. Thank you for all your kindness Krista! ❤️
10/14/2025
Sonya, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PONTIAC, MI
Richard S|2026 GMC Terrain
Confirmed Sales Customer
10/13/2025
This is my 4th lease from LaFontaine. I like the service and the team.
BETHANY HUNT
10/14/2025
Richard, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
PINCKNEY, MI
William H|2025 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Great service
10/14/2025
William, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
John C|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/14/2025
Mike Greenwalt again goes above and beyond what I expect. Great service person.
10/15/2025
John, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
HOLLY, MI
Nona B|2025 Buick Envista
Confirmed Sales Customer
10/14/2025
Robert Blonde was great like always! Thankful for him and his team making sure I was able to get into another lease.
ROBERT BLONDE
10/15/2025
Nona, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
ROCHESTER HILLS, MI
Denise H|2023 GMC Acadia
Confirmed Service Customer
10/14/2025
Service advisor was professional, service was completed in promised time. The only issues I had were being presented with a $425+ service option which includes some fluid service. A lot more than I was expecting and did not purchase. Secondly I don’t like getting the oil change reminders based on time or mileage when I have an oil monitoring system
10/15/2025
Denise, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
MILFORD, MI
Barry M|2025 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
Nice and easy
10/16/2025
Barry, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HARTLAND, MI
Ronald K|2021 GMC Acadia
Confirmed Service Customer
10/14/2025
Grrate service servicer advisor Zachary Lowing at LaFontainein Highland Mi gmc . He answered all my all my questions , he was very professional and courteous in having me understand the work that had to be done.
10/15/2025
Ronald, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Victoria D|2024 GMC Acadia
Confirmed Service Customer
10/15/2025
Jason was awesome - very knowledgeable and helped guide me through my entire experience with the repair, even showed me where to get a carwash and what types of washes are best for my car so I don't break my antenna off again.
10/16/2025
Victoria, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Judith J|2025 Buick Enclave
Confirmed Service Customer
10/15/2025
great experience when brining my car in for an oil change. Had a bite to eat and saw the video of the work that was done. Only problem is, after leaving and driving a few miles, I had very low tire pressure in the passenger side front tire. So obviously air pressure in tires wasn't checked.
10/16/2025
Judith, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BLOOMFIELD HILLS, MI
Abdulrahman A|2026 GMC Sierra 1500
Confirmed Sales Customer
10/15/2025
Perfect dealership
LOOAY JAMOUA
10/17/2025
Thank you for choosing LaFontaine Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
LAKE ORION, MI
James R|2023 Buick Envision
Confirmed Service Customer
10/15/2025
My oil change was completed quickly with no issues. The service advisor was knowledgeable, helpful and friendly.
10/18/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
HOWELL, MI
Amanda G|2025 Buick Envista
Confirmed Service Customer
10/16/2025
The gentleman who helped me was very kind and explained everything thoroughly. I was very satisfied with my experience.
10/19/2025
Amanda, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Christine F|2016 Chevrolet Corvette
Confirmed Service Customer
10/16/2025
Joe kept us posted every step in the process. Great communication & knowledge!
10/19/2025
Christine, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Lauren P|2022 Chevrolet Traverse
Confirmed Service Customer
10/17/2025
Everything was handled easily. The service advisor was helpful. The courtesy driver was friendly and prompt. The extended warranty covered the repairs, for which I am grateful. The vehicle rides much better now.
10/19/2025
Lauren, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Thomas O|2025 GMC Sierra 1500
Confirmed Service Customer
10/15/2025
My car was taken into service at the time of the appointment; I was told the wait time would be about an hour, which it was. The service was friendly.
10/16/2025
Thomas, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
MILFORD, MI
Sharon S|2023 Buick Envision
Confirmed Service Customer
10/15/2025
Friendly and efficiently done
10/16/2025
Sharon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HOUGHTON LAKE, MI
Kotryna P|2023 GMC Yukon XL 1500
Confirmed Service Customer
10/16/2025
The paperwork stated the used 0W20 on my car that requires 0W40. They ensured me they used 0W40 but I’m hesitant to believe it as the paperwork is stated incorrectly.
10/19/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com or 248-714-1108 so we can make your experience a positive one.
FENTON, MI
Jean N|2022 Buick Envision
Confirmed Service Customer
10/16/2025
Your service manager made my first service at the dealership remarkable smooth. I was very impressed with his professionalism and attention to detail.
10/19/2025
Jean, thank you so much for your positive comments about LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Ava T|2022 GMC Terrain
Confirmed Service Customer
10/17/2025
From the minute I walked in, to the minute I left everyone was wonderful
10/19/2025
Ava, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Marilyn W|2020 Buick Envision
Confirmed Service Customer
10/17/2025
Service took a bit longer than I expected but I appreciated the fact that I had a loan of a vehicle so I didn't have to cancel appointments.
10/20/2025
Marilyn, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
MILFORD, MI
Robert D|2026 GMC Yukon
Confirmed Sales Customer
10/17/2025
fantastic sales person Pam Abbo
PAMELA ABBO
10/20/2025
Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TROY, MI
Kenneth C|2023 Chevrolet Malibu
Confirmed Service Customer
10/18/2025
They did a nice job fixing a trim piece that was damaged by the Lafontaine car wash. Unfortunately, the vehicle was dropped off on Thursday, and I did not get it back until Monday evening. The wrong part was ordered initially. I wish they would have communicated better and returned my car for the weekend while we were waiting for part.
10/21/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us.
HIGHLAND, MI
Diane P|2025 Buick Envision
Confirmed Sales Customer
10/18/2025
Exceptional experience and customer service.
PAMELA ABBO
10/20/2025
Diane, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LINDEN, MI
Thomas M|2018 Buick LaCrosse
Confirmed Service Customer
10/18/2025
Thorough
10/21/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
PINCKNEY, MI
Annamarie D|2023 Buick Envision
Confirmed Service Customer
10/20/2025
It is normally not a problem, but I didn’t have my coupon with me and almost didn’t get the discounted rate even though they sent it to my email until the service man decided to take care of it
10/21/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Jacqueline R|2023 Chevrolet Blazer
Confirmed Service Customer
10/20/2025
Great service, my car was vacuumed. Love this!
10/21/2025
Jacqueline, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NEW HUDSON, MI
Mark C|2026 GMC Sierra 1500
Confirmed Sales Customer
10/21/2025
Dealing with Beau Glossinger (sales) and Kevin Bright (service) is very professional and a pleasure to do so.
BEAU GLOSSINGER
10/22/2025
Mark, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Dean A|2021 Buick Encore GX
Confirmed Service Customer
10/21/2025
As always, I have received excellent service at LaFontaine Highland, MI. Thanks Krista for moving the brake job quickly for same day return of my Encore GX. I am safe to go with new brakes all around! Thanks to the mechanic's who have done the work ! LaFontaine always delivers! Regards to All, Dean Aubry
10/22/2025
Dean, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Michael L|2022 GMC Acadia
Confirmed Service Customer
10/21/2025
Everything when as expected.
10/22/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Richard S|2021 GMC Yukon
Confirmed Service Customer
10/21/2025
They did a great
10/22/2025
Richard, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
COMMERCE TWP, MI
Chris S|2023 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Nick B. was very easy to work with
10/23/2025
Chris, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
BRIGHTON, MI
Steven S|2022 GMC 3500HD Sierra
Confirmed Service Customer
10/18/2025
Mike was a great service advisor and kept me up-to-date as the service on my truck was performed. I was very pleased with the service that I received at your dealership.
10/20/2025
Steven, we're happy to hear you had such a positive experience with Mike! Feel free to reach out to us if you need anything. Have a wonderful day.
WHITE LAKE, MI
Daniel T|2026 GMC Sierra 1500
Confirmed Sales Customer
10/19/2025
Best Service Ever!!
COLE JORDAN
10/20/2025
Daniel, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Charmane B|2019 Buick Enclave
Confirmed Service Customer
10/19/2025
Always friendly service
10/20/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Patricia R|2020 Buick Encore GX
Confirmed Service Customer
10/19/2025
Very efficient
10/20/2025
Patricia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARTLAND, MI
Daniel B|2026 GMC Sierra 1500
Confirmed Sales Customer
10/20/2025
Love this place! salesperson John McCutcheon was who helped me best guy I’ve ever used and I’ve been buying and leasing cars for 35 plus years! Was very detailed and helpful through the whole process. Also seems very knowledgeable. Will definitely see him for my next vehicle!
JOHN MCCUTCHEON
10/21/2025
Daniel, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
COMMERCE TOWNSHIP, MI
Jaysen D|2025 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Jaysen is great at what he does, full service at its best.
10/21/2025
Jaysen, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
WHITE LAKE, MI
Amy D|2024 GMC Sierra 1500
Confirmed Service Customer
10/20/2025
Always a great experience
10/21/2025
Amy, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Roger P|2026 GMC Sierra EV
Confirmed Sales Customer
10/22/2025
Everything was explained and demonstrated very well. Being my first time driving an electric vehicle, I needed to be shown many of the features and functions.
KELLI MORLAND
10/22/2025
Roger, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Jeanne Z|2025 Buick Envision
Confirmed Service Customer
10/22/2025
It was great
10/24/2025
Jaenne, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TOWNSHIP, MI
Thomas J|2025 GMC Terrain
Confirmed Service Customer
10/22/2025
If your car’s having a bad day, take it to LaFontaine Highland — these folks are like car magicians with better customer service and way fewer rabbits. From the moment I walked in, the staff treated me like family (the good kind that actually helps you move). They kept me updated every step of the way, and when I got my car back, I swear it looked better than the day I bought it. The work is flawless, the people are amazing, and the process couldn’t have been smoother. Honestly, if all service shops were like this, nobody would ever fear getting service work again. Five stars isn’t enough — they deserve a trophy, a parade, and maybe their own Netflix series. Highly recommend LaFontaine Highland — where cars go in sad and come out shining!
10/25/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WHITE LAKE, MI
Susie S|2024 GMC Acadia
Confirmed Service Customer
10/22/2025
I was treated very well however I feel the coupons and special deals sent to my email are misleading. I have received an email for an oil change and tire rotation for 69.95 only to be told my vehicle took 6 quarts of oil and the coupon only covered 5 quarts. When all said and done I still paid $95 for an oil change. The second email coupon I got was for 20% off my next service when I presented that the fine detail side does not cover oil changes
10/23/2025
Susie, thank you for taking the time to leave us your honest feedback. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
FOWLERVILLE, MI
Christine F|2023 GMC Yukon
Confirmed Service Customer
10/23/2025
Love the extra step of vacuuming out vehicle never had that step b4. Great working with Joe he’s very informative & keeps his customers posted!
10/26/2025
Christine, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Allen C|2026 GMC Sierra 1500
Confirmed Sales Customer
10/23/2025
Excellent
GREGORY PAYNE
10/26/2025
Allen, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Dawn W|2021 Buick Enclave
Confirmed Service Customer
10/23/2025
Very friendly people who go the extra mile. I trust the mechanics to do a great job and they always do. I won't take my buick anywhere else
10/26/2025
Dawn, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at LaFontaine Buick GMC!
WATERFORD, MI
Larry W|2017 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Good
10/26/2025
Larry, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WATERFORD, MI
Gayle B|2024 Buick Enclave
Confirmed Service Customer
10/22/2025
I enjoy coming to get my car serviced. It is a comfortable waiting space and staff is pleasant.
10/23/2025
Gayle, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WATERFORD, MI
Brian L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/23/2025
I was in for an oil change and tire rotation for my truck. The service was completed correctly, however it took over two hours for this service. It was obvious that there were too many vehicles scheduled for service. Upon my arrival, there were so many vehicles lined up for service I couldn’t even turn from the entrance driveway into the service line area.
10/26/2025
Brian, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to the Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you.
HIGHLAND, MI
Drew C|2022 Chevrolet Suburban
Confirmed Service Customer
10/23/2025
Zack was very helpful. Went the extra mile to ensure the vehicle was clean and all services were performed.
10/26/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PINCKNEY, MI
Dawn C|2025 Buick Envista
Confirmed Service Customer
10/23/2025
I'm always treated well at Lafontaine. The service is exceptional.
10/26/2025
Dawn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Mark B|2021 GMC 1500 Sierra
Confirmed Service Customer
10/24/2025
Excellent customer service, we always love going to LaFontaine!!
10/26/2025
Mark, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BYRON, MI
Katherine P|2026 GMC Terrain
Confirmed Sales Customer
10/25/2025
Purchase a lease. Tom was great.
THOMAS SCHUMACHER
10/27/2025
Katherine, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
HOWELL, MI
Jessica B|2026 GMC Terrain
Confirmed Sales Customer
10/28/2025
They were all very welcoming and the dealership was very impressive and accommodating. They took there time with us and made us feel very knowledgeable in what we were buying and what payment plan was the best to set up for us. Overall we had the best experience and I would buy from them again.
JONPAUL FARMER
10/29/2025
Jessica, thank you so much for your positive comments about LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
PINCKNEY, MI
Eric F|2026 GMC Sierra 1500
Confirmed Sales Customer
10/24/2025
Your sales team did a wonderful job. I went into your dealership knowing what I wanted and what worked for me. The salesman made it work for both me and the dealership. This is one of the only times I've walked out of a car dealership not feeling like someone was trying to run a numbers game or take advantage of myself or my wife.
BRIAN KANYAK
10/26/2025
Eric, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
SOUTH LYON, MI
Ellen B|2025 Buick Enclave
Confirmed Service Customer
10/26/2025
prompt efficient service
10/27/2025
Ellen, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Jeffery R|2026 GMC Sierra 1500
Confirmed Sales Customer
10/26/2025
Great experience
BRIAN KANYAK
10/27/2025
Jeffery, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ARMADA, MI
David J|2018 GMC 1500 Sierra
Confirmed Service Customer
10/27/2025
excellent service, always work my schedule.
10/27/2025
David, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
VAN BUREN TOWNSHIP, MI
Garrett K|2021 GMC Acadia
Confirmed Service Customer
10/28/2025
Despite there being plenty of vehicles in for service, I was still out within two hours. Great environment and tasty chicken caesar wrap!
10/29/2025
Garrett, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Nathan S|2026 GMC Yukon XL 1500
Confirmed Sales Customer
10/29/2025
Bob Staples and LaFontaine GMC Highland did a tremendous job at helping my family out in obtaining a beautiful new 2026 Yukon XL. I've had multiple HORRIBLE experiences years ago at other car dealerships which have turned me off of the entire car buying process with absolutely horrendous staff. I've put off buying a new car in part because of the horrible past experiences probably too long. I typically don't trust any car sales associates and am extremely cautious. Bob and the LaFontaine staff, which I might mention is about 3 hours away from my home, did an amazing job at assisting me through the process. I clearly had other options for dealerships closer to where I live. Bob and the team clearly work with integrity and honesty as their number one priority. I at no point felt pressured, mislead, misrepresented, and the entire process was as represented. Bob and the team was there every step of the way to support me and I couldn't be happier. I also truly enjoyed the full ability to complete all the paperwork from the convenience of my home electronically. I was able to arrive at the dealership and pick up the car in minimal time. I will 100% be recommending Bob to my friends and colleagues as well as any future car purchases I may have for myself. Thank you to the entire team.
THOMAS SCHUMACHER
10/30/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!
SCHOOLCRAFT, MI
Gayle B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
I (57F) submitted a review already but since you keep sending me these, here is another one. I came in for an oil change and tire rotation, that went fine, completely happy about this service. What I'm not happy about is for the less then 60 seconds total that your tech had my vehicle in motion, from the garage to the bay, from the bay to the parking lot, he adjusted my seat. Not just forward, since I'm tall, he moved it all they way back (smushing items on the floor behind the seat) but also dropped it down as low as it would go and reclined back. This is after I specifically requested to not have my seat moved. I'm handicapped and seat position is really important to me to be able to ride/drive my vehicle in comfort and not pain. I don't have memory seating, wasn't part of my All Star package in 2018. It will take me at least a week to get my seat back into the right position since it was moved 3 different ways, before I can arrive at my destination with relatively no pain. I went back immediately to my advisor, but someone else came out and took care of me and asked him if I had asked not to have my seat moved and did he put that in the paperwork. Yes she did ask, no I didn't put it in the paperwork as they are not supposed to move the seats for oil changes. But my experience is they do, they have, and I always have to ask. My new person apologized, told him he should always write it down especially if asked, and went to the computer and put a statement in informing that my seat should not be moved and to make sure it was on the work order, gave me a free oil change which I appreciated. But the problem remains, this was Saturday and today is Wednesday and my seat still isn't adjusted correctly and I'm still disappointed and angry about it. I bought my truck from LaFontaine, you have done every single oil change/tire rotation since 2018, 88,000 miles, and this is the 7th or 8th time my seat has been moved because some jerk has to have it 'his' way in 'MY' truck for his 45 to 60 second ride. I pay a higher price and wait an hour for my oil change/tire rotation at a dealership, and I hope he has been having a nice comfortable ride in his car since I am still working on getting my seat adjusted to give me back my comfort.
11/1/2025
Gayle, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
HOWELL, MI
Anthony G|2017 GMC Yukon
Confirmed Service Customer
10/29/2025
The Service Manager Nate Stec was just outstanding!! Absolutely concerned about me and my vehicle. My Service Tech. Nick Barthold was outstanding too. He took care of me as though I was family. Both are a real asset to your company. Thanks LaFontaine Family
10/31/2025
Anthony, we really appreciate your positive review! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
MILFORD, MI
Sean C|2018 Chevrolet Express
Confirmed Service Customer
10/29/2025
I have asked for the alignment result sheet twice now and not received any response. This is standard practice to provide to a customer, especially when the customer handed you an alignment sheet to target. I also wasn’t happy with how the “missing” brake bolt went down. I should have been able to go back and see it right away, telling me to wait ten mins makes me think something is being hidden. The caliper from the driver side where the bolt was missing was almost completely spotless while the rest of the underside of the vehicle was covered in mud. I struggle with the serendipitous notion that I just drove the vehicle on a thousand mile road trip and the bolt didn’t fall out until right before I pulled it on an alignment rack. I also was unhappy with being lied to that the wheel had to come off to replace the bolt when the bolt was only accessible from the inside and when I brought that up I was told I was wrong. I always aim to assume the best in people but this entire interaction has left me struggling to convince myself everything was on the up and up. Unfortunately it was another dealership experience where you leave feeling slimey.
10/31/2025
Sean, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
FENTON, MI
Gary J|2023 Buick Envision
Confirmed Service Customer
10/29/2025
Service personnel were courteous and professional. Service was completed in a timely manner.
11/1/2025
Gary, thank you for your kind review. We are happy to pass along your comments to the team here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
WEST BLOOMFIELD, MI
Michele P|2025 Buick Envision
Confirmed Sales Customer
10/29/2025
Cole, was knowledgeable, friendly and polite. The process to purchase was quick and easy. Delivery was a great plus.
COLE JORDAN
11/1/2025
Michele, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Jeffrey W|2024 Chevrolet Traverse
Confirmed Service Customer
10/30/2025
This is a fantastic dealership to work with. I have purchased/leased/had serviced many new cars through LaFontaine Highland since I moved to the area in 2007. Rich Langmaid is the reason I continue to have vehicles serviced there. He is very kind, respectful, personable, and provides great communication about vehicle status. In my opinion he is the best in the business.
11/2/2025
Jeffrey, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
COMMERCE TWP, MI
Donalda D|2025 Chevrolet Blazer
Confirmed Service Customer
10/30/2025
I arrived very close to closing time and they took care of my BADLY (ruined) tire and got me back on the road in record time. Very nice and very polite people.
11/2/2025
Donalda, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HOLLY, MI
Michael P|2025 GMC Acadia
Confirmed Service Customer
10/30/2025
Working with Mike was a great process. Very nice gentlemen and the utmost professional.
11/2/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We look forward to your next visit! Take care!
WEST BLOOMFIELD, MI
Kim W|2025 Buick Envision
Confirmed Sales Customer
10/30/2025
Morgan did excellent job on getting me the vehicle I requested. Really enjoyed working with her!
COLE JORDAN
11/2/2025
Kim, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
LAPEER, MI
David Z|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
My wife and I had a great experience with the dealership in highland Great sales staff and an amazing selection of vehicles.
BRIAN KANYAK
11/2/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
OWOSSO, MI
Logan L|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
Best buying experience yet
KELLI MORLAND
11/2/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!
ORCHARD LAKE, MI
Kevin K|2023 Buick Encore GX
Confirmed Service Customer
10/29/2025
It’s always a pleasure doing business with LaFontaine. I really appreciate the very quick service especially when I hadn’t made an appointment. Who knows to Zach . Kenn Elliott in sales is a terrific asset to the company
10/31/2025
Kevin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
CLARKSTON, MI
Paul S|2025 GMC Sierra 1500
Confirmed Service Customer
10/29/2025
I got a low tire warning while driving on US23. Drove over to the dealership and was quickly back on the after they repaired the rear tire (picked up a nail)
11/1/2025
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, MI
Larry S|2026 GMC Terrain
Confirmed Sales Customer
10/30/2025
A little longer drive for me, but a terrific selection of cars and my salesman Mr. Bob Staples was very helpful and a pleasure to work with, Thank you Bob.
THOMAS SCHUMACHER
11/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
CANTON, MI
Timothy L|2025 GMC Sierra 1500
Confirmed Service Customer
10/30/2025
My experience was great.My Service Advisor,Krista Pennell was informative and efficient.My service was quickly attended to.GREAT JOB TO ALL…Timothy Lake
11/2/2025
Timothy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOLLY, MI
Robert R|2026 Buick Enclave
Confirmed Sales Customer
10/30/2025
Brian & the team at Lafontane were excellent.
BRIAN KANYAK
11/2/2025
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
CLARKSTON, MI
Janice H|2026 GMC Yukon
Confirmed Sales Customer
10/31/2025
Greg Payne made the buying experience epic. He made the process very easy for me and helped with the whole process.
GREGORY PAYNE
11/3/2025
Janice, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
FENTON, MI
Daniel H|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Excellent customer service.
11/4/2025
Daniel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
WIXOM, MI
Robert S|2023 GMC Yukon
Confirmed Service Customer
11/3/2025
Dealer serviced my vehicle faster than I expected.
11/5/2025
Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FENTON, MI
Michael O|2023 GMC Sierra 1500
Confirmed Service Customer
11/3/2025
Kevin Bright and the service team took care of me as promised, work was done on time and I’m completely satisfied and happy.
11/4/2025
Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
Heather S|2024 GMC Yukon XL 1500
Confirmed Service Customer
11/3/2025
I have a service contract from my car purchase and the dealership stated " We cant find it" and proceeded to charge me $225.00 for an oil change.
11/4/2025
Heather, we regret to hear that you had this experience with us. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
LINDEN, MI
Kimberly B|2024 GMC Terrain
Confirmed Service Customer
11/3/2025
I kept having the light go off that my front R tire and L tire would need air at various times. I mentioned it when I came in for an oil change. These tires have less than 20,000. miles. The service tech (a young white male, short in stature with blond hair) came up to me and said the front R tire needs to be replaced. I asked why, he said he did not know but that they recommend buying a new tire. I was not prepared financially to buy a new tire so I asked them to write down the recommendation and I would follow up. There had been no temp changes, no damage to my rims, no signs of foreign objects in the tires mind you. When I left the paperwork/receipt showed the rotated tires but there was no notation that I needed a new tire. It said there was corriosion (or something to that effect, I do not have the paperwork with me) but no mention of needing a new tire. This seems like they tried to scam me into purchasing a tire I did not need. This is shameful. I lost ALOT of confidence in LaFontaine. Especially since I tried to call Nate Stech (Spelling, Service Manger) several times, left messages and a text and he never called me back. I now have to take the car to Bell Tire to assure it is safe to drive bc I am taking my kids to D.C. next week and I do not trust LaFontaine. Not to mention whomever was under the hood left the top to the oil on the inside of the car, I noticed there was a gap on one side of my hood so when I investigated, I noticed the sloppy work. Very disappointed. I hope we can find some resolution. Thank you, Kim Beasley 248 222 8994 I wanted to post this also on Facebook and Instagram I was so upset and wanted to warn other single women that they have to be careful not to get scammed by LaFontaine but I thought I would wait to hear from Nate, but since he has not called I am considering it. Please have someone reach out. TY
WHITE LAKE, MI
Hassan S|2025 GMC HUMMER EV
Confirmed Service Customer
11/3/2025
Great!
11/4/2025
Hassan, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
DEARBORN HTS, MI
Robert Z|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/4/2025
Kurt and his team are amazing
BRENDAN RADEN
11/5/2025
Robert, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
WHITE LAKE, MI
Steven B|2020 GMC Acadia
Confirmed Service Customer
10/31/2025
Krista was great, service was quickest ever, car was cleaned and vacuumed, price is competitive, only complaint was WiFi is weak.
11/3/2025
Steven, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Kyle K|2026 GMC Sierra 1500
Confirmed Sales Customer
10/31/2025
Sales person was very easy to work with.
LOOAY JAMOUA
11/3/2025
Kyle, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Adam C|2024 Chevrolet Suburban 1500
Confirmed Service Customer
11/1/2025
Great care and we really appreciate the inspection video, being able to see the issue first hand.
11/3/2025
Adam, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH LYON, MI
Thomas B|2020 Buick Enclave
Confirmed Service Customer
11/2/2025
Did what I ask. Partially covered under warranty. Got a free loaner.
11/4/2025
Thomas, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
HOWELL, MI
Robert H|2026 GMC Sierra 1500
Confirmed Sales Customer
11/2/2025
Hospitality goes a long way, with as much shopping around I did no one had a better facility than LaFontaine in Highland. Exceptional service by Garett, every question answered, any concern met. Even past normal working hours he’d answer my questions. When I return for my next GMC truck I hope he’s still working in the sales department. Thank you for everything, helping me acquire my first brand new vehicle!
GREGORY PAYNE
11/4/2025
Robert, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WIXOM, MI
Gregory C|2020 Buick Envision
Confirmed Service Customer
11/14/2025
It was pickup and delivery
11/17/2025
Gregory, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Andreina M|2025 Buick Enclave
Confirmed Service Customer
11/4/2025
All good, from dropping the car through follow ups to receiving the car.
11/5/2025
Andreina, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MILFORD, MI
Thomas Y|2026 GMC Yukon
Confirmed Sales Customer
11/5/2025
Excellent experience all around. Great salesperson, vehicle prepped to the max, efficient paperwork and out the door with no hassle.
THOMAS SCHUMACHER
11/6/2025
Thomas, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
BRIGHTON, MI
Adam M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
My experience with Lafontaine Buick GMC of Highland was outstanding. I knew what I wanted and simply wanted simple, clear, and honest communication from a dealership. I did not receive that at a different dealership prior to choosing Highland. It was simple, truthful, fair, straightforward and efficient. I would highly recommend working with this dealership, and specifically, with my sales professional, Tonia. She was awesome.
TONIA KELLEY
11/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Joshua K|2018 GMC 1500 Sierra
Confirmed Service Customer
11/4/2025
Its a very nice dealership the lube tech are very nice
11/5/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WATERFORD, MI
Steven C|2026 GMC Sierra 1500
Confirmed Sales Customer
11/4/2025
I bought the car online. Went down there. Signed in 1 day, everything was ready.
BRIAN KANYAK
11/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CADILLAC, MI
Brian S|2012 Chevrolet Camaro
Confirmed Service Customer
11/5/2025
Excellent service
11/6/2025
Brian, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Vahram F|2025 Buick Envision
Confirmed Service Customer
11/5/2025
Great service
11/6/2025
Vahram, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
COMMERCE TOWNSHIP, MI
Scott B|2020 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
ZACHREE GROULX WAS EXCELLENT REPRESENTATIVE FOR LAFONTAINE HE KNOWS HIS JOB VERY WELL GREAT PERSON AND VERY NICE.
11/6/2025
Scott, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Tony T|2021 Buick Enclave
Confirmed Service Customer
11/5/2025
Some advisers are more congenial than others. Last time I was there for an appointment , I had to approach someone walking by to let me know who should write up my repair. This time was a total turn around.
11/6/2025
Tony, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do! Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HOWELL, MI
James R|2023 Buick Envision
Confirmed Service Customer
11/5/2025
Fast, efficient and friendly service. All experiences at Lafontaine in Highland have been positive.
11/6/2025
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Michael H|2009 GMC Sierra
Confirmed Service Customer
11/5/2025
Everything went well.
11/6/2025
Michael, we're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!
COMMERCE TWP, MI
David D|2019 GMC Yukon XL
Confirmed Service Customer
11/5/2025
excellent
11/6/2025
David, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!
WALLED LAKE, MI
James C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
No guidance in calling roadside for disabled lease. Also text and email at 7:30am on a Saturday with the vehicle inspection and not called until Monday truck was ready.
11/6/2025
James, we regret to hear that you had this experience with us. Here at LaFontaine Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
FENTON, MI
Emily J|2023 GMC Acadia
Confirmed Service Customer
11/6/2025
Service desk workers incredibly rude, acted inconvenienced to have to engage with customers. Will not be back.
11/7/2025
Emily, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. When you have an opportunity, please reach out to our Service Manager, Thomas Montgomery, tmontgomery@lafontaine.com or 248-714-1108 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.
BRIGHTON, MI
Jeffrey L|2026 GMC Yukon XL 1500
Confirmed Sales Customer
11/6/2025
From the start with my sales representative Jacqueline Rhine, my experience was top notch. I was greeted by the sales manager and had an excellent experience with my finance rep. The whole process was seamless, professional and pleasant. Thank you Lafontaine!
JACQUELINE RHINE
11/7/2025
Jeffrey, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
SOUTH LYON, MI
Richard W|2024 GMC Acadia
Confirmed Service Customer
11/7/2025
good service mike a lot of help
11/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
NOVI, MI
David F|2026 GMC Terrain
Confirmed Sales Customer
11/7/2025
Responsive
BETHANY HUNT
11/9/2025
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WHITE LAKE, MI
Francis D|2020 GMC 3500HD Sierra
Confirmed Service Customer
11/7/2025
Everything was handled in one day !! Excellent service.
11/9/2025
Francis, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
FARMINGTON HILLS, MI
Linda S|2025 GMC Acadia
Confirmed Service Customer
11/5/2025
The gentleman that helped me could have been more pleasant, didn’t greet me good morning, didn’t smile, the express check in was a waste of my time, asked to have something checked that a paper was stuck in my front console, said I would have to make another appointment!, something I felt would be a easy fix just snapping off the plastic side panel perhaps! I wasn’t to impress with my visit! Also I was second to arrive in line parked behind a dropped off car that I didn’t notice no driver inside! Would be nice to have someone move the dropped off car in earlier before we start arriving! Doors opening all the other cars going in before me and being waited on first! I did enjoy the nice waiting area!
11/6/2025
Thank you for taking the time to leave us your honest feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
CLARKSTON, MI
Ann M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/5/2025
Kelli and her team were fantastic ! A huge improvement from our previous one . She was informative and walked us through every detail along the way !
KELLI MORLAND
11/6/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We hope to see you soon!
WATERFORD, MI
Frederick H|2025 Chevrolet Blazer EV
Confirmed Service Customer
11/6/2025
Awesome
11/7/2025
Frederick, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
G W|2026 GMC Terrain
Confirmed Sales Customer
11/6/2025
Kelli has always been great to deal with.
KELLI MORLAND
11/7/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
WATERFORD, MI
Diane K|2022 Buick Enclave
Confirmed Service Customer
11/7/2025
It’s still at the paint shop, very satisfied with my oil change video.
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Eva P|2025 Buick Envision
Confirmed Sales Customer
11/8/2025
First time dealing with s dealership. Would recommend it.
GREGORY PAYNE
11/8/2025
We really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DAVISBURG, MI
Patricia T|2016 Buick LaCrosse
Confirmed Service Customer
11/8/2025
I experience was as per usual awesome. My service director Mike Greenwald was amazing
11/10/2025
Patricia, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Thomas B|2025 GMC Terrain
Confirmed Service Customer
11/10/2025
I brought my 2025 Terrain in for its first oil change (5100 miles) and complained that it was leaking something on my garage floor. Krista Pennell (service advisor) said they needed to keep the car and investigate the leak and predicted it would take a couple of days. After 5 days, I called her and asked for an update. She told me she would check with the Tech and let me know what was going on. I assume they had not looked at it yet. A day later she called to inform me they had now looked into the problem, and it would take 3 or more days to fix it. I got the car back 10 days after I dropped it off for that oil change. The repairs included pulling the transmission to get to some loose bolts, not a small repair. The dealership provided me with rides to and from the dealership but explained they did not have any loaner cars I could drive while they worked on mine. I am glad that I had a secondary means of transportation. I'm worried that because of the extent of these repairs, I may have future problems with this car. Time will tell.
11/11/2025
Thomas, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WATERFORD, MI
William O|2026 GMC Terrain
Confirmed Sales Customer
11/10/2025
Was able to get my car and really enjoy it.
KELLI MORLAND
11/11/2025
William, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Mohreal D|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
11/11/2025
Went to a few dealerships & was lied to or laughed at because we wanted a truck order asap to beat the winter weather or was told u got to put $2k down with not eta. Now the wife in I walked into LaFontaine & the level of respect was top natch & we ordered r truck with way less down & got it in a timely manner & beat the winter weather. 128% the salespeople here r the best . THANK YOU FOR EVERYTHING
PAMELA ABBO
11/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PONTIAC, MI
Robert P|2025 GMC Yukon XL
Confirmed Sales Customer
11/11/2025
Tom is super
THOMAS SCHUMACHER
11/12/2025
Robert, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ORTONVILLE, MI
Michael S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/11/2025
Great staff and very efficient!
GREGORY PAYNE
11/12/2025
Michael, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SOUTH LYON, MI
Joseph H|2026 GMC Acadia
Confirmed Sales Customer
11/12/2025
The sales people were efficient, understanding and accommodating.
MICHAEL KESSLER
11/13/2025
Joseph, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PINCKNEY, MI
Jean H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/8/2025
Jaysen is the best!
11/10/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
COMMERCE TOWNSHIP, MI
Monica M|2025 Buick Envision
Confirmed Service Customer
11/10/2025
1st oil change with new Envision
11/10/2025
Monica, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
John W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/12/2025
Got it in and out quickly with no problems, thank you.
11/12/2025
John, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
HIGHLAND, MI
Timothy K|2023 GMC Acadia
Confirmed Sales Customer
11/12/2025
Billy is fantastic, we didn't have to sit and wait all day.
WILLIAM GEDDIS-MCCRIRIE
11/13/2025
Timothy, we are very happy to have provided you with such a positive experience! Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
HIGHLAND, MI
Saul S|2025 GMC Canyon
Confirmed Service Customer
11/12/2025
It was nice to see video of the vehicle inspection.
11/13/2025
Saul, thank you; we appreciate your feedback! If you have any questions, please don't hesitate to reach out!
BRIGHTON, MI
Jay V|2025 GMC Sierra 1500
Confirmed Sales Customer
11/13/2025
Amazing Sales Person!! She made everything easy and they delivered the vehicle to my door.
KIMBERLY MARTIN
11/14/2025
Jay, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!
PLEASANT LAKE, MI
Ryan H|2025 Buick Envision
Confirmed Service Customer
11/13/2025
Fast and professional service as always. They video from Don was great and Zach kept me informed.
11/14/2025
Ryan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
FENTON, MI
Patrick G|2026 GMC Sierra 1500
Confirmed Sales Customer
11/13/2025
Brain Kenyak and his assistant Jose did great job. This about 7 vehicles I’ve got thru Brian during the last 17 years.
BRIAN KANYAK
11/14/2025
Patrick, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
HIGHLAND, MI
Buffy W|2022 GMC Terrain
Confirmed Service Customer
11/14/2025
This was my first GMC car and my first service at Lafontaine. Kevin was amazing and my wait was so comfortable.
11/16/2025
Buffy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Joseph S|2023 Buick Envision
Confirmed Service Customer
11/12/2025
Received prompt attention to my service call and also selected a new vehicle to lease!!
11/13/2025
Joseph, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
WATERFORD, MI
Daniel W|2023 GMC Terrain
Confirmed Service Customer
11/12/2025
Pleasant experience
11/13/2025
Daniel, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HARTLAND, MI
Lucy M|2026 GMC Terrain
Confirmed Sales Customer
11/13/2025
Bob Staples made the purchase painless taking care of each detail.
THOMAS SCHUMACHER
11/14/2025
Lucy. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
CANTON, MI
Jeannie S|2022 GMC Terrain
Confirmed Service Customer
11/13/2025
I had a recall done. I worked with Zackery and he was awsome.
11/14/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
WATERFORD, MI
Mark R|2025 GMC Sierra 1500
Confirmed Service Customer
11/13/2025
Very helpful worked with my schedule make everything go smoothly
11/14/2025
Mark, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COMMERCE TWP, MI
Michael H|2023 Buick Enclave
Confirmed Service Customer
11/13/2025
Kevin was great as usual!
11/14/2025
Michael, thank you for your kind review; we are happy to pass along your comments to Kevin here at LaFontaine Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
COMMERCE TWP, MI
Joyce D|2017 Buick Cascada
Confirmed Service Customer
11/14/2025
we had an appointment for an oil change, but it still took over 2 hours. missing a tire valve stem cover now. It's a little detail , but make one wonder about the bigger details. You used to provide a short video done by the service tech when looking at the car.
11/17/2025
Joyce, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
SOUTH LYON, MI
Gregory C|2020 Buick Envision
Confirmed Service Customer
11/14/2025
Victoria was awesome! Service was excellent!
11/17/2025
Gregory, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Mark L|2026 GMC Yukon
Confirmed Sales Customer
11/16/2025
Your sales team Brian Kanyak and Jose Martinez did an excellent job. They took the time to take me thru the vehicle and to help me get my preferences all set up. I would definitely but again from this group.
BRIAN KANYAK
11/17/2025
Mark, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
WHITE LAKE, MI
Randall S|2026 GMC Sierra 1500
Confirmed Sales Customer
11/14/2025
Kind and detail employees
BEAU GLOSSINGER
11/16/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Brian K|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/15/2025
Jason is an all around excellent service advisor. I won’t deal with anybody but him when my truck needs service.
11/17/2025
Brian, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Brianna M|2026 GMC Sierra 1500
Confirmed Sales Customer
11/15/2025
It was amazing, quick and easy
TONIA KELLEY
11/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
John A|2026 GMC Yukon
Confirmed Sales Customer
11/15/2025
Salesperson and assistant were very helpful
KELLI MORLAND
11/17/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
COMMERCE TWP, MI
David O|2026 GMC Terrain
Confirmed Service Customer
11/17/2025
It was our first experience with our 2026 GMC. The whole process was and kept us well informed.
11/18/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!
LINDEN, MI
James B|2011 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
Excellent
11/18/2025
James, thank you so much for the positive review! We hope you have a great day!
MILFORD, MI
Douglas S|2024 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
Oil change was fine. Did not address the issue with keyless entry.
11/18/2025
Douglas, we would like the opportunity to address your concerns. Please reach out to us directly at (248) 329-0285 when you have a chance. Thank you, and we look forward to hearing from you.
HOWELL, MI
Bradford L|2025 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
Nate Stec is a great! I have a Chevy dealer a mile from my house but drive to him for service due to his great customer service!
11/18/2025
Bradford, thank you for your kind review; we are happy to pass along your comments to Nate here at LaFontaine Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
HOWELL, MI
Benjamin L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/17/2025
Love the truck! Morgan Wing was great to work with as well!
COLE JORDAN
11/18/2025
Benjamin, congratulations on your new vehicle! We do hope we can be of assistance in the future. Take care!
KALAMAZOO, MI
William D|2026 GMC Canyon
Confirmed Service Customer
11/17/2025
I was greeted by service reps who knew me by name and welcomed me to the dealership. The service manager who used to be my service rep, came up to greet me personally. I had questions about tonneau covers for my GMC Canyon, which they answered and sold me on the best one, not the most expensive. LaFontaine has a breakfast / lunch restaurant in the dealership that allowed me to have breakfast and do computer work while I waited for my truck - tonneau cover and service. The service manager texts you who your service rep is, and who can help you while at the dealership. If not available, he will personally help you. Shows the customer they are important. I have two suggestions. First - install a Suggestion Box, or at least a way to leave suggestions on line. Second - Hand wipe the side view mirrors after running through the car wash. The vehicle is clean, beautiful and has a spotted side mirror. There is no full user manual in vehicle, only a "cliff's note" version. The full printed manuals $50, but it costs another $50 for shipping and handling. I understand cost reductions, having gone through them at both Bosch and Hydra-matic, but make this an option. What happens when I'm at the cabin with no cell phone service and need to access on line?
11/18/2025
William, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
David E|2025 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
Good oil change, but they forgot to top off my windshield wiper fluid. Got a low fluid level warning and checked under the hood. Cap was left off, but tank hadn't been filled.
11/23/2025
David, we appreciate you taking the time to leave us this feedback. Please contact us, Service Manager, Thomas Montgomery, at tmontgomery@lafontaine.com or 248-714-1108, so we can work with you to make this right.
HARTLAND, MI
Jerry C|2026 Buick Encore GX
Confirmed Sales Customer
11/21/2025
Everything about our purchase was effortless.
BRIAN KANYAK
11/24/2025
Thank you so much for your positive comments about LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
COMINS, MI
Nidal H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/21/2025
Great experience
GREGORY PAYNE
11/24/2025
We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
ORTONVILLE, MI
Gordon T|2026 GMC Yukon
Confirmed Sales Customer
11/21/2025
Everyone did a Great Job!!
BRENDAN RADEN
11/24/2025
We are so happy to read such a great review about LaFontaine Buick GMC! If you have any further questions, please give us a call. We're always happy to help!
GRAND BLANC, MI
William S|2020 Buick Enclave
Confirmed Service Customer
11/21/2025
Your guy Zach Groulx is the best example of how sales should be conducted. I have taught sales training internationally for 30 years in close to 100 countries. This guy has great instincts, overcoming my objections by providing competitive quotes and selling the differentiation of dealing with LaFontaine. Give him a huge raise. What I didn’t like was being charged a service charge on my GM credit card when I used it to pay for my tires. DO NOT GET THAT!!!
11/24/2025
We are very happy we could provide you with a positive experience! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
GREENVILLE, SC
Lesley M|2025 Buick Encore GX
Confirmed Service Customer
11/16/2025
Service advisor was knowledgeable and very kind. My favorite dealership!!
11/17/2025
Lesley, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WHITE LAKE, MI
Jacob L|2024 Buick Envista
Confirmed Service Customer
11/17/2025
Very easy and helpful.
11/17/2025
We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
WHITE LAKE, MI
Jamie O|2024 GMC Acadia
Confirmed Service Customer
11/17/2025
New vehicle in for warranty work do 2 months. Very little communication from dealership. Car returned and the front camera was not reattached so now I have to go back again.
11/18/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
CLARKSTON, MI
Kyle D|2021 GMC 1500 Sierra
Confirmed Service Customer
11/18/2025
My car was there way too long ,nearly a month.
11/20/2025
Kyle, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
MILFORD, MI
Charlene S|2023 Buick Envision
Confirmed Service Customer
11/19/2025
Clean environment and fast service
11/22/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Lindsay D|2026 Buick Envista
Confirmed Sales Customer
11/19/2025
Kelli was outstanding! The process was smooth from start to finish!
KELLI MORLAND
11/21/2025
Lindsay, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Bruce F|2026 GMC Sierra 1500
Confirmed Sales Customer
11/20/2025
Salesperson was extremely professional and very competent. Felt she made best deal first so no haggling. Very good experience.
PAMELA ABBO
11/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
WIXOM, MI
John M|2024 Buick Envista
Confirmed Service Customer
11/20/2025
All is well
11/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Michael M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/22/2025
Quick and easy
VAN BUREN TOWNSHIP, MI
Leviticus J|2026 Buick Encore GX
Confirmed Sales Customer
11/22/2025
Very professional and helpful…shout out to Mike and Kevin
MICHAEL KESSLER
11/24/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
PONTIAC, MI
Patrick O|2026 GMC Sierra 1500
Confirmed Sales Customer
11/22/2025
My experience at Lafontaine GMC was a breath of fresh air compared to 4 other Ford and GMC dealerships I had visited in the last 6 weeks. The entire staff was pleasant, informative and made me feel welcome at every turn.
ROBERT BLONDE
11/24/2025
Patrick, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Matthew H|2023 GMC Canyon
Confirmed Service Customer
11/24/2025
My 2023 Canyon had a service engine soon light and a reduced acceleration message at start up. They would go away when the vehicle was started. Th e vehicle seemed to have Gremlins. Rich my dealership service manager worked with his team to diagnose and fix my vehicle. Turns out it was a bad battery.
11/26/2025
Matthew, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HOWELL, MI
John T|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/25/2025
Very good
11/25/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BRIGHTON, MI
Brooks R|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
11/25/2025
Cole and Morgan made it very easy to pick out a vehicle that fit our needs. All 3 were lined up and ready for test rides upon our arrival. Then the paperwork was ready before we returned to purchase. Easiest car buying experience I've had. Highly recommend going to a lafontaine dealer if your in need of a new vehicle.
COLE JORDAN
11/25/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
HOWELL, MI
Gayelord M|2025 GMC Canyon
Confirmed Sales Customer
11/25/2025
It was just fsntadtic
JACQUELINE RHINE
11/25/2025
Gayelord, thank you so much for the positive review! We hope you have a great day!
OKEMOS, MI
Scott I|2021 GMC Yukon XL
Confirmed Service Customer
11/25/2025
The dealership worked hard to get my recall taken care of. It did take longer than I expected and was told when I made the appointment
11/26/2025
Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Hobert B|2026 Buick Envista
Confirmed Sales Customer
11/25/2025
It was awesome.Greg was amazing in all he did to help me
GREGORY PAYNE
11/26/2025
Hobert, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
DAVISBURG, MI
Thomas K|2025 GMC Sierra 1500
Confirmed Service Customer
11/21/2025
Did a great job installing my wheel well inserts
11/24/2025
Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
HOWELL, MI
Laura P|2025 Buick Envision
Confirmed Service Customer
11/21/2025
Friendly people and enjoyed the waiting room.
11/24/2025
Laura, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Lindsey M|2025 Buick Envision
Confirmed Sales Customer
11/21/2025
I had an excellent experience at this dealership. The staff was friendly, knowledgeable, and never made me feel pressured. The entire process—from test-drive to final paperwork—was smooth and transparent. I left feeling confident in my purchase and appreciated the honest communication throughout. Highly recommend!
BRIAN KANYAK
11/24/2025
Lindsey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
HOWELL, MI
Denise P|2026 Buick Encore GX
Confirmed Sales Customer
11/23/2025
AJ Masters is a top notch Sale Rep. Hang on to that guy!
MICHAEL KESSLER
11/25/2025
Denise, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
BRIGHTON, MI
Robert S|2020 Buick Enclave
Confirmed Service Customer
11/25/2025
Friendly but a little over priced for wiper blades and other needs but they have taken care of my enclave and they will always be recommended for my car until new purchase come along
11/26/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PONTIAC, MI
Stephen N|2020 GMC Acadia
Confirmed Service Customer
11/25/2025
Service Advisor was the best I ever had’
11/26/2025
Stephen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLARKSTON, MI
Amy D|2024 Buick Enclave
Confirmed Service Customer
11/25/2025
Nick Eickhoff was polite and helpful. The repairs were completed to our satisfaction. The ability to pay via check is convenient; rather than a 3% transaction fee for a credit card. I especially like that they vacuum and wash my vehicle for free.
11/26/2025
Amy, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
HARTLAND, MI
John O|2025 GMC Sierra 1500
Confirmed Service Customer
11/25/2025
They got me in and out quickly
11/25/2025
John, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
FENTON, MI
Debra C|2019 Buick Encore
Confirmed Service Customer
11/25/2025
Fast friendly professional
11/26/2025
Debra, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Vlas H|2026 Buick Envista
Confirmed Sales Customer
11/25/2025
First time in my life that everything went smoothly on a new vehicle purchase. Salesperson, Mike Kessler did an amazing job.
MICHAEL KESSLER
11/26/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We sincerely value your business and look forward to your next visit!
GRAND BLANC, MI
Timothy P|2025 GMC Yukon
Confirmed Service Customer
11/25/2025
Fast service just not the most cordial
11/26/2025
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
BRIGHTON, MI
Nelson R|2020 GMC Acadia
Confirmed Service Customer
11/26/2025
Customer Services - Excellent Vehicle Services- Excellent Waiting time - little bit to slow
11/27/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WATERFORD, MI
Mark B|2018 GMC 1500 Sierra
Confirmed Service Customer
11/26/2025
Had a an Oil Change and Tire Rotation service. Service Advisor (Zach Lowing) was very helpful and got me in and out in a reasonable time frame.
11/27/2025
Mark, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
HOWELL, MI
Robin W|2026 GMC Terrain
Confirmed Sales Customer
11/26/2025
My car was delivered to me which I really appreciated. Brian my sales person sent Connor to bring my car to me. What a wonderful person. He explained my car to me very well. My sales person Brian is absolutely fantastic. He is a honest man, wants to help me with questions and is available to me at anytime.
BRIAN KANYAK
11/27/2025
Robin, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
ANN ARBOR, MI
Brett R|2026 Buick Envista
Confirmed Sales Customer
11/26/2025
Mike and his assistant were swift in communication and getting me on my way with a new lease
MICHAEL KESSLER
11/27/2025
Brett, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
Roger S|2025 GMC Sierra 1500
Confirmed Service Customer
11/27/2025
Very good experience
11/27/2025
Roger, thank you so much for the positive review! We hope you have a great day!
MILFORD, MI
Patrick C|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/27/2025
Service advisor Mark Young called me regularly to update me. Very satisfied
11/28/2025
Patrick, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Jeffrey G|2023 GMC Sierra 1500
Confirmed Service Customer
11/26/2025
I was impressed with the mechanic's video of his inspection of my truck.
11/26/2025
Jeffrey, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Michael H|2025 Buick Enclave
Confirmed Sales Customer
11/26/2025
Everything went smoothly and Tom did a great job having everything ready.
THOMAS SCHUMACHER
11/27/2025
Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
COMMERCE TWP, MI
Randal G|2025 Buick Envista
Confirmed Sales Customer
11/27/2025
Salesman had car available for a test drive, and initated the purchase process
BRIAN KANYAK
11/27/2025
Randal, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Erin M|2024 GMC Terrain
Confirmed Service Customer
11/27/2025
Communication was good throughout the process The work was done well and my car looks beautiful
11/27/2025
Erin, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
REDFORD, MI
Julie S|2026 GMC Terrain
Confirmed Sales Customer
11/28/2025
Available at appt time. Beautiful dealership with welcoming environment
COLE JORDAN
11/28/2025
Julie, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
SOUTH LYON, MI
Kathryn O|2017 Buick Envision
Confirmed Service Customer
12/1/2025
Rich in service always does an excellent job
12/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Lee K|2018 Chevrolet Trax
Confirmed Service Customer
12/1/2025
The team at LaFontaine went above and beyond to find the correct tire for my vehicle and get it installed that day! Thanks for the legendary customer service!
12/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COMMERCE TOWNSHIP, MI
Brian D|2025 Buick Envision
Confirmed Service Customer
12/1/2025
Great service and communication with the service department. Vehicle was ready as the time noted when I dropped it off.
12/2/2025
Brian, we are so happy to read such a great review about LaFontaine Buick GMC! We do hope we can be of assistance in the future. Take care!
COMMERCE TOWNSHIP, MI
David H|2015 GMC Acadia
Confirmed Service Customer
12/1/2025
Great experience and awesome service!
12/2/2025
David, thank you so much for the positive review! We hope you have a great day!
LIVONIA, MI
Michael G|2026 GMC Sierra 1500
Confirmed Sales Customer
12/1/2025
Mike Kessler was excellent
MICHAEL KESSLER
12/2/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
DEARBORN, MI
Vannun T|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
Patiently and friendly sales
COLE JORDAN
12/2/2025
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BRIGHTON, MI
Eric O|2023 GMC Sierra 1500
Confirmed Service Customer
12/2/2025
Krista was great to work with.
12/2/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
MILFORD, MI
James S|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
We got to look at and test a few vehicles, very accommodating to our questions, helped us pick the right vehicle
GREGORY PAYNE
12/3/2025
James, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
Theresa K|2026 GMC Terrain
Confirmed Sales Customer
12/3/2025
great job
MICHAEL KESSLER
12/3/2025
Theresa, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
MACOMB, MI
Jacob D|2021 Chevrolet Blazer
Confirmed Service Customer
12/3/2025
easy to get an appointment on the same day and easy to check in.
12/3/2025
Jacob, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WATERFORD, MI
John S|2026 Buick Encore GX
Confirmed Sales Customer
12/3/2025
Mike Kessler makes car buying/leasing very pain free and easy. Would recommend him to anyone who is on the market to buy/lease a vehicle
MICHAEL KESSLER
12/3/2025
John, we want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
COMMERCE TOWNSHIP, MI
William O|2019 GMC Terrain
Confirmed Service Customer
12/4/2025
The Service Agent was very helpful and keep my in the loop during the entire process.
12/4/2025
William, we're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
HIGHLAND, MI
Rhonda S|2025 Buick Envision
Confirmed Service Customer
12/4/2025
Rich was courteous and helpful. I did not have to wait long for my service to be completed. Thank you.
12/4/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Pamela T|2025 Buick Encore GX
Confirmed Sales Customer
12/4/2025
Great Dealership, Great Service Great Vehicle!
HANDSOME GLOVER
12/6/2025
Pamela, thank you so much for your positive comments about LaFontaine Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!
HIGHLAND, MI
Karri & Josephine W|2022 Chevrolet Trailblazer
Confirmed Service Customer
12/5/2025
My daughter was in a car accident and her car was taken to Clarkston auto Body for repair. Clarkston auto Body did not have the tire or wheel to fix her car and she needed to get back to work as soon as possible. Clarkston auto Body called around different locations looking for the wheel and tire. They called me back and said La Fontaine is the only place that can do it on Friday…. and they have both in stock. I was told to speak to Victoria or Todd. I called Lafontaine on Tuesday, November 25. I left messages for both Victoria and Todd. I called again on Wednesday as I had not heard back. Knowing it was Thanksgiving holiday, I knew people may be off work. On Wednesday afternoon, calling yet again, I spoke with Joel. Joel informed me that there was no openings on Friday and they only had the tire and not the wheel but he would order it and made us appointment for 1215 on Saturday. He apologized for Victoria and Todd and shared they might be off for the holidays. On Friday I called La Fontaine to confirm the appointment as a text came in stating the appointment was for my vehicle a 2025 Optiq and not the 2022 trailblazer. I spoke with Mark. Marc confirmed the appointment and stated it was indeed for the 2022 trailblazer and we were all set for 12:15 on Saturday. We brought the trailblazer to service on Saturday. After 45 minutes of waiting, we were told that they did not have the wheel and they would not be able to service us. Marc apologized he shared. We could take the car and bring it back when they have the product we were told not to drive on the car so we asked if we could leave it there. Marc told us we could and stated that the wheel should be in on Monday. My daughter was due back at work on Monday in Cincinnati. I called Clarkston auto Body and explained the situation. They in turn called a towing company so they could tow it back to them. When I called Mark back to tell him the car was going to be towed to Clarkston auto Body. Mark informed me that the wheel arrived and we would be good to go by 2 PM. The car was indeed ready and we picked it up so she could drive straight to Cincinnati. After paying for the car, Mark walked my daughter to the door, said thank you. He turned on her car alarm and said the alarm will lead you to your car.
12/6/2025
Karri, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WATERFORD, MI
April B|2016 GMC Yukon XL
Confirmed Service Customer
12/5/2025
I think that if you have an appointment for a oil change and tire rotation it really should not take over 3 hours. If they would of made me aware of this I would have not waited and got a ride home
12/6/2025
April, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
BRIGHTON, MI
Mark H|2026 Buick Encore GX
Confirmed Sales Customer
12/5/2025
Both Jose and Victor were amazing! Our experience was very positive.
BRIAN KANYAK
12/7/2025
Mark, we appreciate you taking the time to leave us this feedback. Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
CLARKSTON, MI
Jeremy D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/2/2025
Love the new GMC truck!! JP and the staff were friendly and made the process a pleasant experience. I would definitely buy from JP again. Thanks
JONPAUL FARMER
12/3/2025
Jeremy, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
Julieann W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/3/2025
Tommy S. Was great thru the entire process!!
THOMAS SCHUMACHER
12/3/2025
Julieann, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
PINCKNEY, MI
Terry J|2025 Buick Envision
Confirmed Service Customer
12/3/2025
Jayson, is awesome person to work with, he goes out of his way to answer any and all concerns.
12/3/2025
Terry, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.
WESTLAND, MI
Karen S|2025 Buick Envision
Confirmed Sales Customer
12/4/2025
It was great and I really liked dealing with Morgan
COLE JORDAN
12/6/2025
Karen, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Buick GMC! We look forward to your next visit! Take care!
CLINTON TOWNSHIP, MI
Kristen D|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/8/2025
I took my vehicle in to have the 3 recalls serviced. I dropped off my car over a weekend so that it was there for my 7:45 am Monday appointment. Originally I was told that the shop would need my car for 3-4 business days. It took 8 business days for my car to be done. That wasn't even my issue. I did not receive even 1 update. I called 3 times and messaged on the text string that I was sent to communicate 2 times. My texts were never answered. Each time I called I spoke to someone different who barely had any information. I never spoke to Rich who was my service provider. I did finally ask to speak to a manager. The shop had my car from Nov 24-Dec 4 and I did not receive a single update. That is just unprofessional and unacceptable in my eyes. I would not take my car back to this location for service and I definitely don't recommend this location.
12/9/2025
Hello Kristen, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
W BLOOMFIELD, MI
Heather M|2018 Buick LaCrosse
Confirmed Service Customer
12/8/2025
Friendly service. Loved the mechanics video. No one made me feel like an idiot. 10/10 service.
12/9/2025
Heather, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SWARTZ CREEK, MI
Mackenzie M|2026 GMC Terrain
Confirmed Sales Customer
12/8/2025
I had such a great experience at LaFontaine GMC, I wouldn't ever buy a car from anyone else. I had made an appointment with Brian to look at a car after I had an awful experience with a different dealership out of state. Brian made buying a car soooo easy. As soon as I walked in, I explained to him the car I was wanting, he pulled up all the deals I qualified for, found me a great interest rate, and the deal was done within 30 minutes. I cannot thank Brian and his team enough for how helpful and kind they were.
BRIAN KANYAK
12/9/2025
Mackenzie, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
James E|2019 GMC Acadia
Confirmed Service Customer
12/9/2025
I had no appointment and was able to get the car in for service and repair quickly. Aiden my service advisor was very professional and follow up was excellent.
12/10/2025
James, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
COMMERCE TWP, MI
Lester G|2020 GMC 3500HD Sierra
Confirmed Service Customer
12/10/2025
Incompetent technicians and bad information turned an estimated 3 hour service session into 8 hours. Never again
12/10/2025
We regret to hear that you had this experience with us. Here at LaFontaine Buick GMC, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
PINCKNEY, MI
Gregory R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/10/2025
I had no appointment, but they got me in and out quickly.
12/10/2025
Gregory, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!
MILFORD, MI
Judith B|2026 Buick Enclave
Confirmed Sales Customer
12/10/2025
We've purchased a lot of vehicles over the years and this was, by far, the very best experience we've ever had! Pamela Abbo is a terrific sales representative! There was no need to haggle over the price of our trade-in vehicle or the price of the new vehicle as both deals were great! She was able to locate the vehicle we wanted at another dealership and we were able to pick it up the next day. Many thanks to Pam and LaFontaine for making this the best car buy transaction ever! We love the "Family Deal"! And a huge shout out to Nicole for taking the time to explain our new vehicle details. So many new features. She was outstanding!
PAMELA ABBO
12/11/2025
Judith, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
HIGHLAND, MI
Pamela A|2015 Buick LaCrosse
Confirmed Service Customer
12/10/2025
Always a great experience
12/11/2025
Pamela, thank you so much for your positive comments about LaFontaine Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
BLOOMFIELD HILLS, MI
Cathleen D|2024 Chevrolet Trax
Confirmed Service Customer
12/11/2025
It was a great experience no complaints
12/13/2025
Cathleen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
WHITE LAKE, MI
Jennifer E|2025 Chevrolet Traverse
Confirmed Service Customer
12/11/2025
Always have great service
12/13/2025
Jennifer, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FENTON, MI
Louis B|2025 Buick Encore GX
Confirmed Service Customer
12/5/2025
GREAT SERVICE REP ,REALLY KNOWS HIS JOB .HELPFUL AND PLEASANT.
12/7/2025
Louis, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Patti R|2025 Buick Encore GX
Confirmed Service Customer
12/8/2025
Everything was great!
12/9/2025
We really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
WATERFORD, MI
Lynn B|2025 Buick Encore GX
Confirmed Service Customer
12/9/2025
Nick Barthold was extremely friendly and attentive to my needs. Called me to his desk right away and was friendly and efficient. Called right away when my car was finished and had my keys ready when I returned to his desk. Very pleased with his service.
12/9/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Beverly S|2025 Buick Encore GX
Confirmed Service Customer
12/10/2025
Beautiful Dealership. Very kind and professional staff from technicians , to the lady at the Cafe. Was very impressed with the service and welcome that I received .
12/10/2025
Beverly, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
FENTON, MI
Markanthony B|2026 Buick Encore GX
Confirmed Sales Customer
12/10/2025
Always a smooth & seamless transaction with Brian & his team.
BRIAN KANYAK
12/11/2025
Markanthony, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
FARMINGTON HILLS, MI
Bradley J|2025 GMC Yukon
Confirmed Service Customer
12/12/2025
Mike does a great job in communicating treating your customers while they are with him. That only was he great with me. I observed him with other customers and he was just as great.
12/12/2025
Bradley, we're happy to hear you had such a positive experience with Mike! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTH LYON, MI
Don K|2025 Chevrolet Blazer
Confirmed Service Customer
12/12/2025
Great employees, great job
12/13/2025
Don, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
MILFORD, MI
Roger A|2026 Buick Encore GX
Confirmed Sales Customer
12/15/2025
Mr. Thomas Schumacher did an outstanding job of delivering our new 2026 Buick Encore. He spent a lot of time with my wife eplainng all of the vehicle's features and controls. The finamce person(Chad I believe is his name) handled our paperwork very efficiently. Vehicle was clean with all protective tape and misc. shipping aids removed.
THOMAS SCHUMACHER
12/15/2025
Roger, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HIGHLAND, MI
Paul H|2026 Buick Enclave
Confirmed Sales Customer
12/13/2025
You must be doing great, because I keep coming back.
KELLI MORLAND
12/14/2025
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SOUTH LYON, MI
Dana P|2019 Buick Enclave
Confirmed Service Customer
12/14/2025
Service was good. I waited 2 hours though for the oil change. It was that really snowy day too
12/14/2025
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
Dennis K|2024 GMC Yukon
Confirmed Service Customer
12/14/2025
On day two no one had yet to call and tell me the vehicle status. My first call was to the service mgr that was on his text message . My called was blocked. This telephone number will not accept calls. I then forwarded email which was a waste of time. I tried calling the sales mgr but that was unsuccessful. Another mgr hiding behind high tech. I then called GMC customer assistance requesting assistance to get me an update on my vehicle . That was another waste of time. Last call was direct to LaFontaine and I asked the person who answered the phone if they could help. Finally received assistance. I think LaFontaine needs to look at the name on the building. Maybe that would jar some common sense into him . Why does it take 24 to 48 hrs to do a diagnostic test. Why won’t they allow an appointment for a diagnostic test ? Maybe he doesn’t have ample trained technicians? Why does it take 5 weeks to get a loaner ? Maybe having 3 GM brands under one roof with one understaffed service department isn’t enough to provide service for his sales. Why over the top high tech on everything . Sales/ service ? Being a high volume dealer I can understand why GM looks the other way. I’m gone. Dk
12/15/2025
Dennis, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
WHITE LAKE, MI
Justin L|2024 GMC Acadia
Confirmed Service Customer
12/14/2025
Did a good job but maybe a little long. I like the inspection video
12/14/2025
Justin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Richard H|2024 GMC Sierra 1500
Confirmed Service Customer
12/15/2025
Victoria was excellent to work with. My truck was ready ahead of time. Has always been a great experience to deal with LaFontaine from start of purchase today
12/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
FENTON, MI
Joseph T|2026 GMC Sierra 1500
Confirmed Sales Customer
12/15/2025
Met my expectations on the sale and purchase of my new GMC 1500 Sierra Denali
JARON DENTON
12/15/2025
Joseph, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
MILFORD, MI
Peggy M|2024 GMC Terrain
Confirmed Service Customer
12/16/2025
I had made an appointment to get an oil change on my mother’s car. Only the automated system made an appointment for a car I have not owned in 6 years. I told the system it was for a 2025 Terrain, but it did it for my OLD 2017 Terrain. Weird. The service guy didn’t notice it even though I again repeated it was for my mom’s car and he saw the car. By the time WE noticed it on the paperwork 30 mins had went by. He service guy apologized. But it started my time over because they put us at the end of the line. I was the 2 hours waiting for an oil change.
12/17/2025
Joyce, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 248-714-1108. We look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
OXFORD, MI
David W|2024 Buick Enclave
Confirmed Service Customer
12/16/2025
Took a little to long for basic maintenance.
12/17/2025
Gordon, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
BRIGHTON, MI
Karen H|2021 Chevrolet Traverse
Confirmed Service Customer
12/16/2025
Kevin was so helpful and kind!!!
12/17/2025
Karen, Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
BRIGHTON, MI
Sheri R|2024 Buick Envision
Confirmed Service Customer
12/16/2025
I scheduled a 7:30 appointment for a basic oil change and utilized the night drop off and key box. After three phone calls on Monday morning and a lot of confusion one of the service advisors finally located the vehicle and contacted me. I believe it took four hours for my 7:30 oil change to be complete.
12/18/2025
Sheri, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 248-714-1108 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HOLLY, MI
Alan S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/16/2025
Every time I've been in for service the service has been excellent - the time it takes to complete servicing is 1.5+ times the duration conveyed upon arrival. Once expected completion time has been surpassed, I'm not updated - I just get to sit there wondering why it's taking so long or track someone down myself to ask for an update. I have had to make other arrangements for daycare pick-up and cancel meetings in the past. So, I've learned to have someone else pick my kid up, bring my laptop and headphones to take meetings remotely, bring a book, bring my truck in early, and leave my afternoon open ended... not ideal. I appreciate the free coffee though. Truck is always better driving off the lot, but I leave angry about my time every time - excellent service, poor time expectations and follow-up.
12/18/2025
Alan, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 248-714-1108 at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HIGHLAND, MI
Janice V|2026 Buick Enclave
Confirmed Sales Customer
12/15/2025
Beau was really awesome! He made the pricing very transparent and took good care of us!
BEAU GLOSSINGER
12/15/2025
Janice, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
BRIGHTON, MI
Harry B|2025 GMC Sierra 1500
Confirmed Service Customer
12/15/2025
Pleasantly professional and showed pride in efforts.
12/15/2025
Harry, thank you for sharing your positive experience! We look forward to your next visit! Take care!
TROY, MI
Frederick H|2025 Chevrolet Blazer EV
Confirmed Service Customer
12/15/2025
Great customer service representative, he was a good communicator
12/16/2025
Frederick, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MILFORD, MI
Lindy T|2026 GMC Sierra 1500
Confirmed Sales Customer
12/15/2025
I had a fantastic experience from start to finish. Bethany Hunt was great to work with and even came in on her day off to help me with the deal and ensure I was fully satisfied. Everyone that I've met at La Fontaine, from sales to finance to management have been exceptionally nice. I will be returning!
BETHANY HUNT
12/16/2025
Lindy, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
HOWELL, MI
Michael K|2023 GMC Sierra 1500
Confirmed Service Customer
12/16/2025
scheduling process is much improved now that the automated voice recognition system is better
12/17/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
Mark H|2012 GMC Acadia
Confirmed Service Customer
12/16/2025
Top notch service as always! Thank you
12/18/2025
Mark, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
BRIGHTON, MI
Craig R|2026 Buick Enclave
Confirmed Sales Customer
12/16/2025
It was great! The tech girl was well informed had all the answers. Tanya our sales rep help us in many ways,even updated our phones thank you great dealership
TONIA KELLEY
12/18/2025
Craig, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
CLAY, MI
Daniel S|2026 Buick Enclave
Confirmed Sales Customer
12/17/2025
Most of the upfront interaction was handled by my wife with Tonia, which she seemed very happy with. Tonia was able to find the exact vehicle we wanted, and got us to the price we were willing to pay. Everything felt easy and comfortable.
TONIA KELLEY
12/18/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
Rebecca R|2025 GMC Acadia
Confirmed Service Customer
12/16/2025
The service was great
12/18/2025
Rebecca, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
HOLLY, MI
Steven C|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/17/2025
Love the video explaining the service findings
12/18/2025
Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
DAVISBURG, MI
Hildegard C|2022 GMC Terrain
Confirmed Service Customer
12/17/2025
The Staff were friendly and helpful. The time it took to get the service completed was short. Aiden was helpful with checking to see if the cost was covered by our extended warranty. The cost was covered by the warranty which was a pleasant surprise. It was a pleasant experience.
12/19/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Thomas S|2024 GMC HUMMER EV Pickup
Confirmed Service Customer
12/19/2025
On my 110,000. EV Hummer heat and defroster went out, with below freezing temperatures. I was driving while freezing? the windshield frosting up and wiping it off inside. Lafontaine put me in the red flag next available loaner car plan, I waited 2 weeks or driving around in the cold still no loaner car. I purchased a new car for my son and then being able to drive his old car brought my car in for service. The Lafontaine server advisor was very helpful. Keep me updated, and the car got repaired right away . so very good Service advisor, but not on the loaner availability.
12/21/2025
Thomas, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
SOUTH LYON, MI
Joseph W|2026 GMC Sierra 1500
Confirmed Sales Customer
12/19/2025
It was a great experience
BRIAN KANYAK
12/21/2025
Joseph, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WIXOM, MI
Jessica B|2022 GMC Terrain
Confirmed Service Customer
12/19/2025
Kevin is always a pleasure to deal with. I can trust the service guys to always to an exceptional job.
12/21/2025
Jessica, we're happy to hear you had such a positive experience with Kevin! Feel free to reach out to us if you need anything. Have a wonderful day.
HIGHLAND, MI
Carol S|2022 GMC Terrain
Confirmed Service Customer
12/19/2025
Oil change and tire rotation was done in a timely fasion very happy. 45 min!
12/21/2025
Carol, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HARTLAND, MI
Douglas B|2020 GMC Yukon
Confirmed Service Customer
12/19/2025
Fast, friendly and professional - as always!
12/21/2025
Douglas, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
BIRMINGHAM, MI
Randy S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/19/2025
Things went well this time!
12/21/2025
Randy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HOWELL, MI
Edward S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/19/2025
Great
MICHAEL KESSLER
12/22/2025
Edward, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLARKSTON, MI
Christopher S|2026 GMC Sierra 1500
Confirmed Sales Customer
12/22/2025
Jose met me as soon as I walked in the door. Introduced me to the gentleman he was training, was incredibly friendly and thorough. You were the third dealership I had visited. I’ve previously sold cars, and all of the tactics that give dealerships a bad name were used by my previous two stops. I was at the point of keeping my free & clear car. Jose actually listened to what I was looking for, he and the management team immediately provided a vehicle I liked at the price I wanted & didn’t play any ridiculous games. And I signed for a new truck on the spot. Because of how I was treated, when this lease is up, you’ll have the first chance to sell me a new car and your dealership will also have the chance to sell me a car for my teenager that is about to start driving in a year or so, even though there roughly at least 10 dealerships closer to my house. It’s amazing what happens when you actually listen to your clients. Well done.
BRIAN KANYAK
12/23/2025
Christopher, congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
HOWELL, MI
Michael D|2023 GMC Canyon
Confirmed Service Customer
12/22/2025
The availability of a loaner vehicle was really helpful. In the future, I know I have to clarify that I either need a pickup with running boards, or a smaller vehicle. Climbing up into the big truck wasn't easy! :-) I'm worried about needing new front brakes with only 30k miles. They said it was a "design flaw" in the caliper, so I'm afraid I'm going to end up spending a lot of money on brakes over the life of my truck. I wish GM would help pay for it, if it was poor engineering on their part.
12/22/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CLARKSTON, MI
Georgianna R|2026 Buick Encore GX
Confirmed Sales Customer
12/22/2025
Mike Kessler has been our our go to guy for over 10 years. Helpful, friendly and honest. His associate AJ is top notch and so helpful.
MICHAEL KESSLER
12/23/2025
Georgianna, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We look forward to your next visit! Take care!
MILFORD, MI
Jeffrey W|2025 GMC Sierra 1500
Confirmed Service Customer
12/23/2025
Always quick, on time, great service provided by Rich Langmaid
12/24/2025
Jeffrey, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
COMMERCE TWP, MI
Denise W|2025 Buick Envision
Confirmed Service Customer
12/20/2025
Went in for an oil change. First one so it was free. However the oil reset was not engaged. Why was that? Seems suspicious to me.
12/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WALLED LAKE, MI
Jerry V|2016 GMC 1500 Sierra
Confirmed Service Customer
12/21/2025
Good work, staff very nice
12/22/2025
Jerry, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MILFORD, MI
Christina W|2021 Buick Encore GX
Confirmed Service Customer
12/22/2025
As always my maintenance appointments are easy and quick. This was my 5th oil change and was free.
12/23/2025
Christina, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
HARTLAND, MI
Kevin G|2024 GMC Sierra 2500 HD
Confirmed Sales Customer
12/22/2025
Great
GREGORY PAYNE
12/23/2025
Kevin, we're so happy we were able to help you out! Thank you, and have a fantastic day!
MADISON HEIGHTS, MI
Bradley R|2026 GMC Sierra 1500
Confirmed Sales Customer
12/22/2025
Entire team was very friendly and helpful. Truly treated us as family.
JONPAUL FARMER
12/23/2025
Bradley, we appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WIXOM, MI
Douglas R|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
12/23/2025
Zachree in the service department was very professional, and he did a fantastic job getting my GMC Sierra in the shop, serviced and back out. He communicated well and kept me informed of the status at each step.
12/24/2025
Douglas, thank you for your kind review; we are happy to pass along your comments to Zachree here at LaFontaine Buick GMC! Feel free to reach out to us if you need anything. Have a wonderful day.
DAVISBURG, MI
Beverly S|2020 GMC Acadia
Confirmed Service Customer
12/23/2025
Friendly helpful staff who got me in and out quickly.
12/24/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Jeannie D|2026 GMC Sierra 1500
Confirmed Sales Customer
12/24/2025
Erika Halfacre was awesome
BRENDAN RADEN
12/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
CHELSEA, MI
Michael K|2024 Buick Envision
Confirmed Service Customer
12/23/2025
On time All work done as expected Best breakfast croissant I have had in a long time. The cafe area is convenient and accommodating while waiting for the oil change to be done.
12/24/2025
Michael, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
WIXOM, MI
Kristopher K|2023 GMC Acadia
Confirmed Service Customer
12/23/2025
The service here was very good and organized. I was seen right away.
12/24/2025
Kristopher, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
William P|2025 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Service center was prompt in starting my service at my scheduled time; they completed the service in the time estimate I was given; and I waited very comfortably in the wonderful customer lounge, with boutique shop and food service !
12/24/2025
William, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LOUDON, TN
Brian L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/24/2025
I came in for an oil change, and possibly new tires. My service advisor did an excellent job, he checked my tire tread depth and advised that my tires were close to needing replacement. He advised I could drive a bit longer if I chose too. He advised the buy 3 get 1 tire free was still going on, so i decided to purchase new tires. An oil change, 4 wheel alignment, and new tire took 2 hours and 20 minutes, which I felt was appropriate for these services. I paid for this purchase with my GM points which was handled perfectly by my service advisor quickly and correctly.
12/24/2025
Brian, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
HIGHLAND, MI
James B|2011 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
Professional and on time
12/25/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
MILFORD, MI
Mark H|2020 GMC Yukon
Confirmed Service Customer
12/25/2025
Great serv
12/25/2025
Mark, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
HOLLY, MI
Nancy H|2025 Buick Envision
Confirmed Service Customer
12/26/2025
Our first experience with La Fontaine Buick service. We were impressed. From the initial contact out in the garage to the desks where our appointment was reviewed, being accompanied out to the lobby, the video of the work being done and the text telling us our vehicle was ready. The free drink at the bistro for our first visit and the car wash were nice touches. And, we were accompanied out to our vehicle in the lot. Thank you!
12/26/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
HIGHLAND, MI
Keith K|2025 GMC Sierra 1500
Confirmed Service Customer
12/26/2025
Everything was perfect, tech grabbed me an oil sample and installed my own oil filter. No issues at all.
12/27/2025
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Wayne M|2026 GMC Sierra 1500
Confirmed Sales Customer
12/29/2025
Cole was very helpful lining up the closing and coordinating the documentation for my new 2026 GMC sierra
COLE JORDAN
12/30/2025
Wayne, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GOODRICH, MI
Herbert L|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/1/2026
Very nice experience Greg was very helpful and friendly
GREGORY PAYNE
1/2/2026
Herbert, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out to us if there's anything more we can do!
FENTON, MI
Albert C|2025 Buick Envista
Confirmed Service Customer
1/1/2026
I appreciate the ease of scheduling an appointment and the promptness of the service. The personnel is professional and friendly. I also enjoy the brief video showing an overview of the maintenance that was done.
1/2/2026
Albert, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!
HOWELL, MI
Gregory T|2022 GMC 2500HD Sierra
Confirmed Service Customer
1/1/2026
It was only an oil change. Granted they did an inspection. I received the video of my inspection an hour and 10 mins before I could check out. At that point the service was complete. It's hard to figure out what took that long to finish?
1/2/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager Thomas Montgomery at tmontgomery@lafontaine.com or or 248-714-1108 to discuss your concerns, as your satisfaction is of utmost importance to us.
HOWELL, MI
Thomas K|2025 GMC Sierra 1500
Confirmed Service Customer
1/1/2026
Staff was great
1/2/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
HOWELL, MI
Joshua D|2026 GMC Terrain
Confirmed Sales Customer
1/1/2026
John was great to work with
JOHN MCCUTCHEON
1/2/2026
Joshua, thank you for your kind review; we are happy to pass along your comments to John here at LaFontaine Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FENTON, MI
Jon K|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
1/2/2026
We had a wonderful experience with your service
GREGORY PAYNE
1/2/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
WEST BLOOMFIELD, MI
Robin W|2025 GMC Yukon
Confirmed Service Customer
12/24/2025
First, I had an appointment to have an Oil Change. It seems to take a long time for anyone to acknowledge that you are there. Then even with an appointment, it takes way too long in my opinion to have the oil changed. I was there for just about 2 hours. The waiting area is better than any other place I would go, but it's still way too long.
12/25/2025
Robin, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
BRIGHTON, MI
Robert N|2022 GMC Canyon
Confirmed Service Customer
12/28/2025
Things were done well, the process is a bit long.
12/29/2025
Robert, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MILFORD, MI
Paul J|2024 Buick Envision
Confirmed Service Customer
12/29/2025
Fast, easy, and I always enjoy the Cafe and lounge area!!
12/29/2025
Paul, we're glad everything was completed quickly and to your satisfaction! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
HIGHLAND, MI
Sara D|2025 Buick Envista
Confirmed Service Customer
12/29/2025
I wasn't happy waiting 2 hours for an oil change that I made an appointment for.
12/29/2025
Sara, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com 248-714-1108
WHITE LAKE, MI
Robert L|2020 GMC 1500 Sierra
Confirmed Service Customer
12/31/2025
I’m always satisfied and well taken care of when my vehicle is serviced at Lafontaine.
12/31/2025
Robert, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE LAKE, MI
Michael H|2026 GMC Sierra 1500
Confirmed Sales Customer
12/31/2025
It was a pleasure
KELLI MORLAND
12/31/2025
Michael, thank you so much for the positive review! We hope you have a great day!
FENTON, MI
Randy M|2023 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
Good service in a timely manner
12/31/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Amy S|2026 Buick Encore GX
Confirmed Sales Customer
1/1/2026
JP Farmer was awesome. He explained all I needed to feel comfortable driving off with my new car.
JONPAUL FARMER
1/1/2026
We're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
WEST BLOOMFIELD, MI
Ronny S|2025 GMC Sierra 1500
Confirmed Service Customer
1/1/2026
It was very pleasant
1/2/2026
Ronny, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAPEER, MI
Suzanne B|2024 GMC Yukon
Confirmed Service Customer
1/1/2026
Friendly staff & a quick turnaround on my service.
1/2/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Dennis D|2023 GMC Acadia
Confirmed Service Customer
1/1/2026
Helpful agent!!! Prompt service.
1/2/2026
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
COMMERCE TOWNSHIP, MI
Mark R|2025 Buick Envision
Confirmed Sales Customer
1/5/2026
Initially, my wife and I were treated well enough for us to continue to work with JP Farmer at LaFontaine Highland. As we told him that we drove 45 minutes to that dealership as we felt like an inconvenience to the dealership (Golling) that is less than 5 minutes from our house. We were assured that we would be taken care of with this new Envision purchase. Prior to going to the dealership, we told them exactly which vehicle we wanted (with a stock number). We got there and everything went well. We worked out the purchase price and left as we were purchasing with cash. So we left for the evening (as the dealership was closed). We scheduled a 4-430pm appointment to purchase the Envision the very next day. My wife got to the dealership ahead of me at 4pm and nobody helped her, JP said hi to her and that was it. She stood there for nearly half an hour until I got there (we drove separately). I was not pleased and went to the desk and someone asked can we help (5-6 employees standing at the desk talking to each other). I said yes, my wife has been here for 30 minutes and nobody is helping her/us, and we are here to purchase the vehicle. JP was too busy to help us. Finally we got to look at the Envision and it still had plastic on the doors and door handles . We asked to have the plastic removed if it was not supposed to be on the car. We also asked for some white residue to be removed off the door panel (the residue is still there and plastic was still on the inside door handles when we got home). I can go into more detail but JP got attitude with us, Brooke was a lot of help, Eric from finance was great help, James was helpful … but JP was not. We heard at least 4-5 times “I have not seen this before” or “I never seen the app do that before”…. Needless to say it was not great to hear all this about a new car you just purchased. It was so bad, that we left with the new car and everything was still not working properly. OnStar actually helped my wife and I fix everything when we here at home. Thank you OnStar - Sarah (from Michigan) was amazing! Oh and get this we transferred plates and Whrn I got there I told JP the plate is in the back of the Envision, as we go to leave the plate is still not on - we were there for over 4 hours - just to make payment, review and leave. Never in my 55 years have I had to put my own license plate on a new car that I purchased…. I guess that’s how LaFontaine is or GMs new policy to have the new owner put their own plate on the car. SO EXTREMELY DISAPPOINTED…. UNREAL… Honestly, I truly hope someone does something to repay us for this ad this experience COMPLETELY stole the JOY from my wife related to buying a new car. Car buying is stressful enough for most people, dealerships do not need to steal the buyers joy about a new car. Please call me to help 248.841.0290 Pastor Mark Romo
JONPAUL FARMER
1/6/2026
Mark, thank you for reaching out to us. We regret to hear about the situation you have described. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Paul Jordan pjordan@lafontaine.com (313) 380-1454
LAKE ORION, MI
Mark N|2026 GMC Sierra 1500
Confirmed Sales Customer
1/5/2026
We have been working with Brian for years and he is amazing to work with
BRIAN KANYAK
1/6/2026
Mark, thank you for your kind review; we are happy to pass along your comments to Brian here at LaFontaine Buick GMC! Please don't hesitate to reach out to us if there's anything more we can do!
FLAT ROCK, MI
James K|2025 Buick Envision
Confirmed Sales Customer
1/5/2026
Easy to work with and got me a good deal.
THOMAS SCHUMACHER
1/6/2026
James, thank you so much for your positive comments about LaFontaine Buick GMC! Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
COMMERCE TOWNSHIP, MI
Francis D|2021 GMC 1500 Sierra
Confirmed Service Customer
1/5/2026
seamless experience !
1/6/2026
Francis, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
FARMINGTON HILLS, MI
Travis R|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
.
BRIAN KANYAK
1/6/2026
Travis, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
FENTON, MI
John S|2021 GMC 1500 Sierra
Confirmed Service Customer
1/6/2026
Wait was too long but the service rep made good on it
1/7/2026
Thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
BRIGHTON, MI
Samantha S|2021 Chevrolet Tahoe
Confirmed Service Customer
1/6/2026
Unfortunately my oil change experience at Lafontaine Highland on 12/23/2025 was not good. As a single mom of 2, I felt misled and wronged by LaFontaine and left very disappointed. To clarify, I visited LaFontaine on 12/23/25 for a scheduled appt oil change. I was told in July 2025 that I had two free oil changes on my account from the dealership after purchasing my 2021 Tahoe LT in July 2024. I used one free oil change in July 2025, and was told the other free oil change didn't expire until June or July of 2026. Upon returning on 12/23/2025 for my second and final free oil change, the service advisor told me I no longer qualified for the 'free' service because it needed to happen by July 2026 or before 70,000 miles, whichever occurred first. Not only was I never informed of a mile-limit for this second and free oil change, but I asked a second service advisor to confirm this info and they informed me it's actually a 67k mile-limit, not 70k. I still am unclear what the mile-limit was to qualify for my second awarded free oil change service, and it's obvious both service advisors weren't clear either. I would also like to point out that upon making the appt with Lafontaine for 12/23/2025, I was at 70,994 miles, still within the initial "70k" limit range the first advisor had claimed. I would think a grace period could've been honored given the service revocation misunderstanding and lack of mile-limit clarity between two LaFontaine advisors. In summary, my service appt was at 11:15am on 12/23. I drove 35 minutes to Lafontaine Highland, and only then was informed I would have to pay over $100 for the service I was originally told would be free. To add insult to injury, I then proceeded to wait 2-1/2hrs for a routine oil change. I am a single mother with limited time and funds. I would have NEVER scheduled the oil change appointment with Lafontaine Highland had I known my free service would be revoked, forcing me to pay +$100 and wasting over 3.5 hours of my time. This experience felt like a total scam, and clearly shows that greed outweighs any importance placed on generating a positive customer experience at your dealership. I will not be returning.
1/6/2026
Samantha, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our Service Manager, Thomas Montgomery at tmontgomery@lafontaine.com or 248-714-1108 so we can make your experience a positive one.
WATERFORD, MI
Gregg M|2026 Buick Enclave
Confirmed Sales Customer
1/5/2026
I received great support and communication from my sales rep
BEAU GLOSSINGER
1/5/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Melinda M|2026 GMC Sierra 1500
Confirmed Sales Customer
1/6/2026
Everything went so smoothly and Mike Kessler and his team took care of all the details
MICHAEL KESSLER
1/7/2026
We appreciate your positive review about your recent experience with us! Thank you for choosing LaFontaine Buick GMC and we hope to see you again.
WHITE LAKE, MI
Paula R|2020 Chevrolet Traverse
Confirmed Service Customer
1/7/2026
I was charged $80 more than I was quoted. A service was performed that I did not authorize. I will not return to this business
1/7/2026
Paula, we regret to hear that you had this experience with us. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
MILFORD, MI
Rick R|2025 GMC Sierra 1500
Confirmed Service Customer
1/7/2026
Nice to get in and out in an hour for an oil change
1/7/2026
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
HOWELL, MI
Gary H|2020 GMC Terrain
Confirmed Service Customer
1/7/2026
Service was done well and quickly. Also My service advisor did a great job
1/7/2026
Gary, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
COMMERCE TOWNSHIP, MI
Kenneth J|2020 GMC 1500 Sierra
Confirmed Service Customer
1/7/2026
Can’t say enough and what Zac G. did to get my truck back on the road. Service was outstanding!
1/7/2026
Kenneth, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MARION, MI
Daniel B|2026 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
wait time for oil change is a little to long but service rep she was great
1/8/2026
Daniel, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
COMMERCE TOWNSHIP, MI
Mary H|2026 Buick Encore GX
Confirmed Sales Customer
1/8/2026
My sales person, Mike Kessler, goes out of his way to provide me with my best lease purchase.
MICHAEL KESSLER
1/8/2026
Mary, our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
HIGHLAND, MI
Ghassan K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/8/2026
Friendly service
LOOAY JAMOUA
1/9/2026
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
WEST BLOOMFIELD, MI
Janet M|2026 Buick Enclave
Confirmed Sales Customer
1/9/2026
Staff is ALWAYS courteous and Professional.
BRIAN KANYAK
1/9/2026
Janet, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
HOLLY, MI
Bret B|2024 GMC Sierra 1500
Confirmed Service Customer
1/9/2026
I was unhappy with my service visit because I was charged for a service that I didn’t ask for, which was filling up my DEF tank for a cost of $25. The service advisor Nathan had it removed after I asked about it but if I hadn’t asked I would have been charged for it.
1/9/2026
Bret, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
HIGHLAND, MI
Mark R|2024 Buick Encore GX
Confirmed Service Customer
1/9/2026
These folks are the best!!!
1/9/2026
Mark, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
CLARKSTON, MI
Dan B|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/9/2026
Great experience. Liked the video clip of inspection of brakes and tires
1/9/2026
Dan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE LAKE, MI
Janice J|2023 Chevrolet Equinox
Confirmed Sales Customer
1/9/2026
Manager went above and beyond to help us redeem GM rewards points towards purchase.
ANTHONY SANDS JR
1/9/2026
Janice, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
MILFORD, MI
Robert A|2022 Chevrolet Express
Confirmed Service Customer
1/9/2026
Quick and easy
1/9/2026
Robert, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTH LYON, MI
Patricia R|2017 Buick Envision
Confirmed Service Customer
1/9/2026
I always got prompt attention and great service from Kevin. Also had great assistance from james who helped me with my clock and resetting my radio. Always enjoy coming to your dealership for service.
1/9/2026
Patricia, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.
TROY, MI
Jacqueline S|2021 Buick Encore
Confirmed Service Customer
1/9/2026
Professional, efficient, explained process.
1/10/2026
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SOUTH LYON, MI
Jennifer W|2026 GMC Sierra 1500
Confirmed Sales Customer
1/9/2026
Always the best
BRIAN KANYAK
1/10/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Annamarie D|2025 Buick Envision
Confirmed Sales Customer
1/9/2026
Great experience with Brian and the assistants. Not happy about no deals right now or choice.
BRIAN KANYAK
1/10/2026
Thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to Paul Jordan at pjordan@lafontaine.com or (313) 380-1454 when you have a chance. Thank you, and we look forward to hearing from you.
WHITE LAKE, MI
April B|2016 GMC Yukon XL
Confirmed Service Customer
1/11/2026
I wish if a vehicle is going to take over 4 days to repair, you should be able to give a rental car otherwise we loose more money not being able to get to work on top of repair cost
1/11/2026
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (248) 329-0285 when you can so we can address this situation directly. Thank you and have a great day.
BRIGHTON, MI
Carolyn K|2024 GMC Sierra 2500 HD
Confirmed Service Customer
1/11/2026
Great contact! Always stayed informed
1/11/2026
Carolyn, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GOODRICH, MI
Scott H|2023 GMC Canyon
Confirmed Service Customer
1/13/2026
It was the usual. Service advisor as usual was very polite and knowledgeable. He always treats the customers right.
1/14/2026
Scott, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
HIGHLAND, MI
Lisa F|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
Fast and easy experience
KELLI MORLAND
1/14/2026
Lisa, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
UTICA, MI
Jordon K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/14/2026
I had a fantastic experience at this dealership from start to finish. They worked incredibly hard to get me an amazing deal on my truck, and the entire process was smooth and stress-free. My main salesperson, Brian K., was knowledgeable, transparent, and never pushy. He truly had my best interests in mind and made sure I understood every step of the process. Connor also jumped in to help and was just as friendly and professional—together they made a great team. If you’re looking for a dealership that treats you with respect, communicates clearly, and goes the extra mile to get you a great deal, I highly recommend working with Brian and Connor. I couldn’t be happier with my purchase.
BRIAN KANYAK
1/14/2026
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
MILFORD, MI
David I|2025 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Great service
1/8/2026
David, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
COMMERCE TWP, MI
Timothy T|2025 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
Experience was excellent. Everyone was friendly and handled every step of the process professionally.
1/8/2026
Timothy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
ORION, MI
Letitia R|2026 GMC Acadia
Confirmed Sales Customer
1/8/2026
Would recommend Kelli as a salesperson at this dealership.
KELLI MORLAND
1/9/2026
Letitia, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!
HIGHLAND, MI
Robert S|2026 GMC Sierra 1500
Confirmed Sales Customer
1/9/2026
The whole LaFontaine team made it a smooth and easy process. Amazing team!
JARON DENTON
1/9/2026
Robert, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Edward P|2026 Buick Envista
Confirmed Sales Customer
1/9/2026
my experience at the dealership was excellent. The sales person did a phenomenal job.
PAMELA ABBO
1/9/2026
Edward, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!
COMMERCE TOWNSHIP, MI
John B|2012 Chevrolet Avalanche
Confirmed Service Customer
1/9/2026
Rich was on top of it. I appreciate the effort
1/9/2026
John, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
COMMERCE TOWNSHIP, MI
Joseph F|2024 GMC Sierra 1500
Confirmed Service Customer
1/10/2026
Pleasant, friendly, knowledgable!
1/11/2026
Joseph, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, LaFontaine Buick GMC
HARTLAND, MI
Gordon T|2026 GMC Yukon
Confirmed Service Customer
1/10/2026
Great job and great follow-up
1/11/2026
Gordon, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Buick GMC and we hope to see you again soon!
GRAND BLANC, MI
Kevin W|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/11/2026
Great service like always
1/11/2026
Kevin, thank you for choosing LaFontaine Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
FLUSHING, MI
John T|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
1/14/2026
Very good all the time
1/15/2026
John, your satisfaction is our top priority. Thank you again for choosing LaFontaine Buick GMC and we hope to see you again.
BRIGHTON, MI
Barbara L|2022 GMC Terrain
Confirmed Service Customer
1/14/2026
What a great experience with the dealership from the service department and anyone i speak to at the dealership. Everyone goes above and beyond.
1/14/2026
Barbara, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DAVISBURG, MI
Abigail S|2025 Buick Envista
Confirmed Service Customer
1/14/2026
In and out, everyone was nice
1/14/2026
Abigail, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HIGHLAND, MI
Patricia H|2021 Buick Envision
Confirmed Service Customer
1/15/2026
Service was prompt; the mechanic sent a video while working on my car. He was very thorough and explained everything clearly.
1/15/2026
Patricia, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CLARKSTON, MI
Patrick B|2023 Buick Envision
Confirmed Service Customer
1/15/2026
Service rep was very pleasant!
1/16/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWELL, MI
Russell S|2025 Buick Envision
Confirmed Service Customer
1/16/2026
The process was very thorough. I received a video update of the work performed.
1/16/2026
Russell, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
GRAND BLANC, MI
Mark K|2026 GMC Sierra 1500
Confirmed Sales Customer
1/17/2026
Viktor and Jose were as good as they come. Excellent service and knowledge.
JOSE MARTINEZ-ALBERTO
1/18/2026
Mark, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
NOVI, MI
James C|2025 Buick Enclave
Confirmed Service Customer
1/19/2026
everything went fast and smooth
1/19/2026
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Darrell A|2025 Buick Enclave
Confirmed Service Customer
1/19/2026
My vehicle was in their shop for over a month waiting for a part. Absolutely no feedback from the service advisor or the service manager unless I called them. When I received the vehicle, the repair hadn’t been totally finished. I spent part of two days talking to Onstar to get everything working. When I picked up the vehicle, there wasn’t even an apology for the delay on the repair! Overall, this was the worst experience I have had with this dealership in 40 years dealing with them.
1/19/2026
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at 248-714-1108 at your earliest convenience to discuss how we can turn this experience into a positive one. Service Manager Thomas Montgomery tmontgomery@lafontaine.com or 248-714-1108
WHITE LAKE, MI
Michael O|2023 GMC Yukon
Confirmed Service Customer
1/14/2026
Dealership was great, however do not like having to pay double now for an oil change because of the GM “fix” for the 6.2l issue, not fair.
1/15/2026
Michael, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (248) 329-0285 when you have a chance. Thank you, and we look forward to hearing from you.
HOWELL, MI
Mark A|2023 Buick Envision
Confirmed Service Customer
1/14/2026
Great teamwork at this dealership.
1/15/2026
Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WATERFORD, MI
Jeffrey B|2023 GMC Yukon
Confirmed Service Customer
1/15/2026
Everyone was very nice and efficient
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
HIGHLAND, MI
Lora L|2024 Chevrolet Suburban 1500
Confirmed Service Customer
1/18/2026
Kevin bright is my usual advisor and he is wonderful. The part I did not like was calling to book my appointment and having to deal with AI. Give those people back their jobs. It was quick and efficient. When I told the machine that there was something that I wanted to add to my oil change appointment, it let me add I wanted Kevin as my advisor. Great. I hung up. An hour later Kevin calls me. I was surprised and said see you later this week. He said the appointment system said I need him to call me. Waste of both of our time with that call. Then I get the confirmation email and it put my appointment with Michael. Here I am as a customer with a good relationship with a great advisor. I drive from Novi to highland for my oil changes for this reason. This new system tried three times to put blockades up in that relationship. Super innovation.
1/18/2026
Lora, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NOVI, MI
Bret B|2017 GMC 1500 Sierra
Confirmed Service Customer
1/18/2026
I enjoy working with my Service Advisor Victoria. She is very informative of what service is needed for my truck and what will be needed in the near future.
1/19/2026
Bret, we're happy you found our staff to be so supportive during your experience here at LaFontaine Buick GMC. Please let us know if there is anything else we can do for you; we are more than happy to help!
HIGHLAND, MI
Leah D|2022 Buick Envision
Confirmed Service Customer
1/19/2026
Great service.
1/20/2026
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
LIVONIA, MI
Eric F|2026 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
The team did an outstanding job they got my vehicle in and fixed sooner than expected.
1/20/2026
Eric, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.
SOUTH LYON, MI
Jeff L|2024 GMC Sierra 3500 HD
Confirmed Service Customer
1/19/2026
Na
1/19/2026
Jeff, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ROSEVILLE, MI